【摘要】：21世紀(jì)是知識(shí)經(jīng)濟(jì)的時(shí)代,企業(yè)之間的競(jìng)爭(zhēng)也日益激烈。企業(yè)所掌握的核心技術(shù)是企業(yè)之間競(jìng)爭(zhēng)的關(guān)鍵,企業(yè)只有不斷地對(duì)產(chǎn)品進(jìn)行技術(shù)創(chuàng)新,才能保證該企業(yè)在競(jìng)爭(zhēng)激烈的市場(chǎng)大環(huán)境中免遭淘汰,保證企業(yè)的長(zhǎng)足發(fā)展。競(jìng)爭(zhēng)情報(bào)與知識(shí)管理作為企業(yè)競(jìng)爭(zhēng)力提升的兩種不同方法存在,一個(gè)重在企業(yè)外在環(huán)境的監(jiān)測(cè)、一個(gè)重在內(nèi)部知識(shí)的序化組織,共同作用于企業(yè)技術(shù)創(chuàng)新。在企業(yè)的知識(shí)管理實(shí)踐中,隱性知識(shí)管理落后是造成企業(yè)技術(shù)創(chuàng)新能力低下的根本原因,知識(shí)尤其是隱性知識(shí)被認(rèn)為是最有價(jià)值的戰(zhàn)略性資源。而競(jìng)爭(zhēng)情報(bào)則強(qiáng)調(diào)發(fā)揮從業(yè)人員的主觀作用,主要通過(guò)收集、分析、有效地組織企業(yè)外部的顯性知識(shí),從而使其發(fā)揮作用。在競(jìng)爭(zhēng)情報(bào)活動(dòng)中,深藏于員工頭腦和行為中的比如情感、直覺(jué)和經(jīng)驗(yàn)等隱性知識(shí)并不是作為研究對(duì)象,僅僅作為一種方法對(duì)待。因此,本篇文章將知識(shí)管理進(jìn)行細(xì)化,從隱性知識(shí)的角度出發(fā),深刻揭示競(jìng)爭(zhēng)情報(bào)、隱性知識(shí)與技術(shù)創(chuàng)新之間的協(xié)同機(jī)理,尋求競(jìng)爭(zhēng)情報(bào)、隱性知識(shí)對(duì)技術(shù)創(chuàng)新的正向促進(jìn),從而使企業(yè)在實(shí)踐中能夠參考借鑒更多的理論依據(jù),不斷提升企業(yè)的技術(shù)創(chuàng)新能力以及持續(xù)優(yōu)化技術(shù)創(chuàng)新成效。本文在前人研究基礎(chǔ)上,分別借鑒基于競(jìng)爭(zhēng)情報(bào)的技術(shù)創(chuàng)新過(guò)程的理論分析和模型構(gòu)建和基于知識(shí)管理的技術(shù)創(chuàng)新過(guò)程的理論分析和相關(guān)模型,綜合前面兩種模型,通過(guò)對(duì)競(jìng)爭(zhēng)情報(bào)、知識(shí)管理中的隱性知識(shí)和企業(yè)技術(shù)創(chuàng)新三者關(guān)系作用機(jī)理的文獻(xiàn)梳理,致力于探討三者之間的互動(dòng)作用,提出企業(yè)技術(shù)創(chuàng)新過(guò)程中競(jìng)爭(zhēng)情報(bào)和隱性知識(shí)協(xié)同模型。然后從實(shí)證的角度,通過(guò)向相關(guān)企業(yè)的員工發(fā)放調(diào)查問(wèn)卷獲得研究數(shù)據(jù),并運(yùn)用SPASS17.0和AM0S17.0軟件對(duì)回收數(shù)據(jù)進(jìn)行相應(yīng)處理,總結(jié)并驗(yàn)證了前面所構(gòu)建的協(xié)同模型。通過(guò)競(jìng)爭(zhēng)情報(bào)的規(guī)劃、搜集、分析和服務(wù)等過(guò)程,整合企業(yè)的情報(bào)資源,系統(tǒng)地收集和分析處于不斷變化的與企業(yè)技術(shù)創(chuàng)新相關(guān)的有用信息;其次,通過(guò)隱性知識(shí)的獲取、轉(zhuǎn)化、共享和應(yīng)用等過(guò)程對(duì)企業(yè)的知識(shí)資源進(jìn)行整合,從而推動(dòng)企業(yè)知識(shí)創(chuàng)新,為企業(yè)的技術(shù)創(chuàng)新提供基礎(chǔ)性資源條件。最后,企業(yè)競(jìng)爭(zhēng)情報(bào)和隱性知識(shí)的協(xié)同對(duì)技術(shù)創(chuàng)新存在正向促進(jìn)作用。這種協(xié)同體現(xiàn)在競(jìng)爭(zhēng)情報(bào)和隱性知識(shí)各自微觀層面的融合,最終實(shí)現(xiàn)一加一大于二的促進(jìn)作用。本文在研究結(jié)論的基礎(chǔ)上,分別從企業(yè)競(jìng)爭(zhēng)情報(bào)和隱性知識(shí)相互融合的角度,對(duì)如何提升企業(yè)技術(shù)創(chuàng)新能力提出了相應(yīng)的建議。并期望在后續(xù)的研究中,拓展當(dāng)前的研究領(lǐng)域,形成更完整的競(jìng)爭(zhēng)情報(bào)、隱性知識(shí)和技術(shù)創(chuàng)新的研究體系框架,為企業(yè)提升創(chuàng)新能力提供更多的思路。
[Abstract]:The 21st century is the era of knowledge economy, the competition among enterprises is becoming increasingly fierce. The core technology mastered by the enterprise is the key to the competition between the enterprises. Only when the enterprise continuously carries on the technical innovation to the product, can the enterprise avoid being eliminated in the competitive market environment and ensure the rapid development of the enterprise. Competitive intelligence and knowledge management are two different methods to enhance the competitiveness of enterprises. One is the monitoring of the external environment of enterprises, the other is the organization of internal knowledge, which acts on the technological innovation of enterprises. In the practice of knowledge management in enterprises, the lag of tacit knowledge management is the root cause of the low technological innovation ability of enterprises. Knowledge, especially tacit knowledge, is considered as the most valuable strategic resource. The competitive intelligence emphasizes the subjective role of the employees, mainly through collecting and analyzing, effectively organizing the explicit knowledge outside the enterprise, so as to make it play its role. In competitive intelligence activities, tacit knowledge, such as emotion, intuition and experience, which is hidden in the employee's mind and behavior, is not a research object, but only treated as a method. Therefore, this article refines knowledge management, from the angle of tacit knowledge, deeply reveals the cooperative mechanism between competitive intelligence, tacit knowledge and technological innovation, and seeks for competitive intelligence, the positive promotion of tacit knowledge to technological innovation. So that enterprises can refer to more theoretical basis in practice, constantly improve the technological innovation ability of enterprises and continuously optimize the technological innovation results. On the basis of previous studies, this paper draws on the theoretical analysis and model construction of the technological innovation process based on competitive intelligence and the theoretical analysis and related models of the technological innovation process based on knowledge management, and synthesizes the former two models. Through combing the literature on the relationship mechanism of competitive intelligence, tacit knowledge in knowledge management and enterprise technological innovation, the paper is devoted to discussing the interaction between the three. A collaborative model of competitive intelligence and tacit knowledge in the process of technological innovation is proposed. Then from an empirical point of view, through the distribution of questionnaires to the employees of related enterprises to obtain the research data, and use SPASS17.0 and AM0S17.0 software to deal with the recovery data, summed up and verified the previous collaborative model. Through the process of competitive intelligence planning, collecting, analyzing and serving, integrating the information resources of the enterprise, systematically collecting and analyzing the useful information related to the technological innovation of the enterprise. Secondly, through the acquisition of tacit knowledge, In the process of transformation, sharing and application, the enterprise's knowledge resources are integrated, thus promoting the enterprise's knowledge innovation and providing the basic resource conditions for the enterprise's technological innovation. Finally, the cooperation of competitive intelligence and tacit knowledge has a positive effect on technological innovation. This kind of synergy is embodied in the integration of competitive intelligence and tacit knowledge at the micro level, and finally the promotion of one plus one is greater than two. On the basis of the research conclusions, this paper puts forward some suggestions on how to improve the technological innovation ability of enterprises from the angle of the fusion of competitive intelligence and tacit knowledge. In the following research, we hope to expand the current research field and form a more complete research framework of competitive intelligence, tacit knowledge and technological innovation, so as to provide more ideas for enterprises to enhance their innovation ability.
【學(xué)位授予單位】：天津工業(yè)大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2017
【分類(lèi)號(hào)】：F273.1

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