本文關(guān)鍵詞： 人力資源服務(wù) 發(fā)展 戰(zhàn)略　出處：《蘭州大學(xué)》2017年碩士論文　論文類型：學(xué)位論文

【摘要】：人力資源服務(wù)業(yè)是為勞動(dòng)者和用人單位在就業(yè)和職業(yè)發(fā)展、人力資源合理開(kāi)發(fā)與優(yōu)化配置等方面提供相關(guān)服務(wù)的生產(chǎn)性服務(wù)業(yè)。在全球經(jīng)濟(jì)一體化、知識(shí)經(jīng)濟(jì)系統(tǒng)化的浪潮下,人力資源已經(jīng)成為促進(jìn)經(jīng)濟(jì)增長(zhǎng)、提升企業(yè)核心競(jìng)爭(zhēng)力的第一要素。人力資源服務(wù)業(yè)正是在上述背景中迅速崛起,成為現(xiàn)代服務(wù)業(yè)中十分重要的一種業(yè)態(tài)。美國(guó)是人力資源服務(wù)業(yè)的發(fā)源地,從十九世紀(jì)末開(kāi)始,歷經(jīng)百余年的發(fā)展,人力資源服務(wù)業(yè)在西方發(fā)達(dá)國(guó)家已建立起較為完善的行業(yè)經(jīng)營(yíng)體系和相對(duì)成熟的商業(yè)服務(wù)模式。我國(guó)人力資源服務(wù)業(yè)是在改革開(kāi)放后出現(xiàn)的新興行業(yè),1979年成立的北京外企人力資源服務(wù)公司(FESCO)是我國(guó)第一家人力資源市場(chǎng)服務(wù)機(jī)構(gòu)。經(jīng)過(guò)三十多年發(fā)展,我國(guó)人力資源服務(wù)業(yè)形成了多元化、多層次的服務(wù)體系,行業(yè)規(guī)模不斷壯大,服務(wù)業(yè)態(tài)進(jìn)一步豐富,人力資源優(yōu)化配置能力進(jìn)一步增強(qiáng),行業(yè)集聚效應(yīng)初步顯現(xiàn)。從國(guó)家戰(zhàn)略層面看,對(duì)人力資源服務(wù)業(yè)的大力扶持,是調(diào)整經(jīng)濟(jì)結(jié)構(gòu)、促進(jìn)就業(yè)、保障民生、穩(wěn)定經(jīng)濟(jì)增長(zhǎng)的重要手段。2011年,《國(guó)民經(jīng)濟(jì)和社會(huì)發(fā)展第十二個(gè)五年規(guī)劃綱要》將提升人力資源服務(wù)業(yè)第一次納入五年規(guī)劃,行業(yè)發(fā)展迎來(lái)重要契機(jī)。2014年12月,人力資源和社會(huì)保障部聯(lián)合國(guó)家發(fā)改委、財(cái)政部印發(fā)了《關(guān)于加快發(fā)展人力資源服務(wù)業(yè)的意見(jiàn)》,第一次就發(fā)展人力資源服務(wù)業(yè)在全國(guó)范圍內(nèi)進(jìn)行了全面部署,提出了行業(yè)發(fā)展的主要目標(biāo),八項(xiàng)重點(diǎn)任務(wù)和六大政策措施,將為我國(guó)人力資源服務(wù)業(yè)發(fā)展增添強(qiáng)大動(dòng)力。本文所研究的人力資源服務(wù)企業(yè)-深圳市泛亞人力資源股份有限公司是一家新三板上市(A股證券代碼836995)的中小型人力資源服務(wù)提供商。其業(yè)務(wù)主要包括勞務(wù)派遣、崗位外包以及其他人力資源服務(wù)等。經(jīng)過(guò)多年積累,該公司已經(jīng)取得一定成績(jī)。但總體而言,作為新興服務(wù)產(chǎn)業(yè)的人力資源服務(wù)行業(yè),其發(fā)展歷程不長(zhǎng),行業(yè)市場(chǎng)集中度相對(duì)不高,企業(yè)服務(wù)專業(yè)水平偏低,業(yè)務(wù)同質(zhì)化嚴(yán)重,還遠(yuǎn)未形成成熟的經(jīng)營(yíng)模式,小型服務(wù)商面臨艱難的生存環(huán)境。作為中小型人力資源服務(wù)公司的深圳市泛亞人力資源股份有限公司,現(xiàn)有業(yè)務(wù)相對(duì)傳統(tǒng),主營(yíng)的勞務(wù)派遣業(yè)務(wù)受國(guó)家政策限制等原因發(fā)展后勁不足,附加值較高的業(yè)務(wù)占比過(guò)低,以及存在資金瓶頸、客戶集中風(fēng)險(xiǎn)等問(wèn)題,因此考慮通過(guò)制定業(yè)務(wù)發(fā)展戰(zhàn)略來(lái)改善公司目前經(jīng)營(yíng)狀況,提升公司整體業(yè)績(jī)水平。目前,國(guó)內(nèi)基于人力資源服務(wù)企業(yè)的業(yè)務(wù)發(fā)展戰(zhàn)略研究不多,本論文將在戰(zhàn)略管理理論及方法的指導(dǎo)下,對(duì)該行業(yè)宏觀、微觀環(huán)境進(jìn)行分析,結(jié)合較為典型的中小型人力資源公司-深圳市泛亞人力資源股份有限公司自身的資源分析,為該公司提供戰(zhàn)略指引,并給出一些切實(shí)可行的戰(zhàn)略方案,構(gòu)筑公司核心競(jìng)爭(zhēng)力,使公司可持續(xù)發(fā)展。同時(shí)也希望該研究能對(duì)同業(yè)公司業(yè)務(wù)發(fā)展提供一定參考,對(duì)完善中國(guó)人力資源服務(wù)行業(yè)理論體系起到促進(jìn)作用。
[Abstract]:The human resources services for workers and employers in employment and occupation development, rational exploitation of resources and optimizing human resources allocation etc. to provide related services of producer services. In the global economic integration, the wave of knowledge economy system, human resources has become the first factor to promote economic growth, enhance the core competitiveness of enterprises. The human resource service industry is the rapid rise in the background, has become a very important industry in the modern service industry. The United States is the birthplace of the human resource service industry, from the beginning of the end of nineteenth Century, after a hundred years of development, the human resource service industry in western developed countries have established a relatively perfect management system and industry the relatively mature business model. China's human resource service industry is a new industry after the reform and opening up, Beijing foreign enterprise human resources service was established in 1979 The service company (FESCO) is China's first human resources service market. After more than 30 years of development, China's human resource service industry has formed a diversified, multi-level service system, industry growing scale, to further enrich the service industry, optimize the allocation of human resources to further enhance the industry cluster effect from the state initially apparent. The strategic level, to vigorously support the human resource service industry, is to adjust the economic structure, promote employment, safeguard the people's livelihood, an important means of.2011 stable economic growth, "national economic and social development Twelfth Five Year Plan" will enhance the human resource service industry for the first time in five years of planning, the development of the industry to usher in an important opportunity.2014 in December, Ministry of human resources and social security and the national development and Reform Commission, the Ministry of Finance issued "on accelerating the development of the human resource service industry views > first development HR industry conducted a comprehensive deployment in the country, and put forward the main goal of the development of the industry, eight key tasks and six policy measures for China's human resource service industry development adds powerful power. The human resources services company - Shenzhen Pan Asia Human Tiomin Resources Inc is a new board listed (A stock code: 836995) of small and medium sized human resources service provider. Its main business includes labor dispatch, outsourcing jobs and other human resources services. After many years of accumulation, the company has made some achievements. But overall, as a new service industry human resource service industry, its development is not long, the industry market concentration is not high, the level of professional service enterprise is low, business homogenization of serious, far from forming a mature business model, small service providers face a difficult life The environment and human. The Pan Asia Tiomin Resources Inc in Shenzhen city as a small human resources services company, the existing business is relatively traditional, the main labor dispatch business by the national policy constraints and other reasons lack of development potential, high value-added business accounted for too low, and the capital bottleneck, the risk of problems such as customer focus, so consider through the development of business the development strategy to improve the company's current operating conditions, enhance the company's overall performance level. At present, the human resources service business development strategy is not more based on domestic, this paper will be in the strategic management theory and method under the guidance of the macro, micro environment analysis, combined with the typical small and medium-sized Human Resources Inc - Shenzhen city Tiomin Resources Inc's fair human resource analysis, provide strategic guidance for the company, and give some feasible The strategic plan is to build the company's core competitiveness and make the company's sustainable development. Meanwhile, it also hopes that this study can provide some references for the development of the same company's business and improve the theoretical system of China's human resource service industry.

【學(xué)位授予單位】：蘭州大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2017
【分類號(hào)】：F719;F272

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