本文選題：審計信息化　切入點：項目管理　出處：《上海交通大學(xué)》2008年碩士論文

【摘要】： 隨著“金審工程”項目的啟動,全國各地的審計機關(guān)都以高漲的建設(shè)熱情投入其中,分別在網(wǎng)絡(luò)系統(tǒng)建設(shè)、應(yīng)用系統(tǒng)建設(shè)、資源數(shù)據(jù)庫建設(shè)和硬件系統(tǒng)建設(shè)等方面取得成效,但在建設(shè)和使用過程中,卻都不同程度地存在建設(shè)受挫和推進困難的問題。初步原因分析,在于項目初期對后續(xù)應(yīng)用推進的情況估計不足,對相關(guān)審計人員的使用能力分析不夠,同時情況跟蹤和溝通管理不到位,致使出現(xiàn)了重視系統(tǒng)軟硬件的投入而輕視了系統(tǒng)應(yīng)用推動過程中的溝通管理,從而影響了審計信息化項目建設(shè)的最終目標(biāo)。 本文對項目管理中的溝通管理進行了較為全面的研究,綜合運用溝通網(wǎng)絡(luò)、溝通形式、溝通方法、溝通中的心理因素以及溝通障礙的化解等相關(guān)知識,通過分析審計信息化項目建設(shè)和應(yīng)用過程中的出現(xiàn)問題的現(xiàn)象和深層原因,探討相應(yīng)的溝通策略,對實施過程中所能運用的溝通手段進行效率評估,希望以此推進審計IT項目建設(shè)和應(yīng)用的順利開展。 首先,對審計信息化應(yīng)用和溝通管理領(lǐng)域的研究現(xiàn)狀進行了討論分析,分析了在審計IT項目建設(shè)中進行溝通管理的背景和意義,指出有效的溝通管理對于項目的成功極為重要,有效的溝通管理是連接項目計劃和建設(shè)成果的重要環(huán)節(jié),是實現(xiàn)系統(tǒng)改進和項目目標(biāo)的重要手段。 其次,研究了溝通管理的相關(guān)基礎(chǔ)知識,對其含義、模型和作用。對審計信息化項目做了概括性描述,并研究了信息化與審計業(yè)務(wù)的關(guān)系和影響,找到需要運用溝通管理知識和手段來解決審計信息化項目中的問題。 再次,是對溝通管理策略的研究,分析了審計信息化項目建設(shè)所處的客觀環(huán)境及其特征,研究了溝通中需要涉及到的溝通客體、溝通形式、溝通網(wǎng)絡(luò)、溝通方法和溝通障礙。 接著,提出了有效溝通的方法,對其中的信息因素、人的因素、組織因素和環(huán)境因素進行了定義。對有效溝通中的正確性原則、完整性原則、及時性原則和非正式組織運用原則進行了描述,并進一步指出,對于跨專業(yè)的溝通管理應(yīng)該更具有積極性和建設(shè)性。 然后,是對工作中的審計信息化項目案例的應(yīng)用研究,研究了項目建設(shè)中存在的偏差,改善項目成果的溝通管理措施,以及對溝通手段的效率評估。 最后,對本文所做的主要工作進行了總結(jié)和展望。
[Abstract]:With the start of the "Golden Audit Project" project, audit institutions throughout the country have invested in the project with a high level of enthusiasm for construction, respectively, in the areas of network system construction, application system construction, resource database construction, and hardware system construction, and so on.However, in the process of construction and use, there are various problems of setbacks and difficulties in construction.The preliminary cause analysis lies in the insufficient estimate of the initial stage of the project for the subsequent application, the insufficient analysis of the ability of the relevant auditors to use it, and the inadequate situation tracking and communication management.As a result, attention has been paid to the investment of software and hardware of the system and the communication management in the process of promoting the application of the system has been despised, thus affecting the final goal of the construction of the audit information project.This paper makes a comprehensive study on communication management in project management, synthetically using related knowledge such as communication network, communication forms, communication methods, psychological factors in communication and the solution of communication obstacles, etc.By analyzing the phenomena and deep causes of the problems in the construction and application of the audit information project, this paper discusses the corresponding communication strategies, and evaluates the efficiency of the communication means that can be used in the process of implementation.It is hoped that the construction and application of audit IT projects will be carried out smoothly.First of all, this paper discusses and analyzes the current research situation in the field of audit information application and communication management, analyzes the background and significance of communication management in the construction of audit IT projects, and points out that effective communication management is extremely important to the success of the project.Effective communication management is an important link between project planning and construction results, and an important means to achieve system improvement and project objectives.Secondly, it studies the basic knowledge of communication management, its meaning, model and function.This paper gives a general description of the audit information project, studies the relationship and influence between the information technology and the audit business, and finds out the need to use the knowledge and means of communication management to solve the problems in the audit information project.Thirdly, it studies the communication management strategy, analyzes the objective environment and characteristics of the audit information project construction, studies the communication object, the communication form, the communication network, the communication method and the communication barrier.Then, the effective communication method is proposed, and the information factors, human factors, organizational factors and environmental factors are defined.This paper describes the principles of correctness, completeness, timeliness and the application of informal organization in effective communication, and further points out that the management of cross-professional communication should be more positive and constructive.Then, the paper studies the application of the audit information project in the work, studies the deviation existing in the project construction, the communication management measures to improve the project results, and the efficiency evaluation of the communication means.Finally, the main work done in this paper is summarized and prospected.
【學(xué)位授予單位】：上海交通大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2008
【分類號】：F239.1

【引證文獻】

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1 王懿;;溝通與管理,構(gòu)建基于大學(xué)城空間的科研管理服務(wù)系統(tǒng)[J];中國教育信息化;2012年13期

相關(guān)碩士學(xué)位論文 前2條

1 詹華章;代建制工程項目溝通管理的研究[D];華東師范大學(xué);2011年

2 陳統(tǒng);南馬場水庫加固工程項目溝通管理研究[D];中國地質(zhì)大學(xué)（北京）;2013年

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本文編號：1705691