MX商業(yè)銀行營(yíng)業(yè)網(wǎng)點(diǎn)績(jī)效考評(píng)研究
本文選題:商業(yè)銀行 + 營(yíng)業(yè)網(wǎng)點(diǎn) ; 參考:《西安理工大學(xué)》2017年碩士論文
【摘要】:隨著我國(guó)金融服務(wù)行業(yè)的飛速發(fā)展及銀行產(chǎn)業(yè)全球化競(jìng)爭(zhēng)激烈程度的日益加劇,在客戶對(duì)金融服務(wù)更高的要求下,商業(yè)銀行如何充分利用銀行網(wǎng)點(diǎn)現(xiàn)有資源以最優(yōu)的投入獲取更高的效益,如何做強(qiáng)做精各項(xiàng)金融服務(wù)業(yè)務(wù)充分發(fā)揮效能優(yōu)勢(shì),成為商業(yè)銀行生存發(fā)展的關(guān)鍵?茖W(xué)搭建我國(guó)商業(yè)銀行營(yíng)業(yè)網(wǎng)點(diǎn)的績(jī)效考評(píng)體系,基于戰(zhàn)略角度進(jìn)行框架構(gòu)建,通過合理、公平、適用的績(jī)效考評(píng)方法及評(píng)價(jià)標(biāo)準(zhǔn)研究設(shè)計(jì),是實(shí)現(xiàn)營(yíng)業(yè)網(wǎng)點(diǎn)資源優(yōu)化配置,充分發(fā)揮團(tuán)隊(duì)效用,提高經(jīng)營(yíng)業(yè)績(jī)及市場(chǎng)占有率,保障戰(zhàn)略目標(biāo)達(dá)成的關(guān)鍵。本文以MX商業(yè)銀行營(yíng)業(yè)網(wǎng)點(diǎn)為研究對(duì)象,首先,對(duì)國(guó)內(nèi)外成熟的績(jī)效管理理念及組織績(jī)效考評(píng)成功案例進(jìn)行論述,并對(duì)MX商業(yè)銀行營(yíng)業(yè)網(wǎng)點(diǎn)績(jī)效考評(píng)現(xiàn)狀及問題分析,為方案的設(shè)計(jì)提供思路及方法。其次,采用平衡計(jì)分卡以商業(yè)銀行的組織戰(zhàn)略發(fā)展愿景為導(dǎo)向構(gòu)建戰(zhàn)略地圖,加強(qiáng)考核辦法對(duì)重點(diǎn)戰(zhàn)略驅(qū)動(dòng)因素分解傳導(dǎo)作用,基于經(jīng)營(yíng)及發(fā)展重點(diǎn)堅(jiān)持綜合統(tǒng)籌、全面覆蓋的原則對(duì)四個(gè)維度的考評(píng)指標(biāo)體系進(jìn)行設(shè)計(jì),并采用層次分析法配置指標(biāo)權(quán)重,堅(jiān)持“一指標(biāo)一標(biāo)準(zhǔn)”原則,以提高考評(píng)科學(xué)性及操行性。最后,從績(jī)效考評(píng)結(jié)果應(yīng)用、保障舉措方面提出意見及建議,強(qiáng)調(diào)必須重視績(jī)效考評(píng)結(jié)果應(yīng)用及激勵(lì)效果,重視績(jī)效考評(píng)持續(xù)改進(jìn)、動(dòng)態(tài)修訂的管理思路,從而打造MX商業(yè)銀行“綜合化、全量化、多功能”的營(yíng)業(yè)網(wǎng)點(diǎn),保障MX商業(yè)銀行戰(zhàn)略遠(yuǎn)景實(shí)現(xiàn)及行業(yè)綜合競(jìng)爭(zhēng)力提升。
[Abstract]:With the rapid development of the financial service industry in our country and the fierce competition of the banking industry globalization, under the higher requirements of the customer to the financial service, How to make full use of the existing resources of the bank network to obtain higher benefits with the best input and how to make the best use of all kinds of financial services to give full play to the advantages of efficiency has become the key to the survival and development of commercial banks. Scientific construction of the performance evaluation system of commercial banks in China, based on the strategic perspective of the framework construction, through reasonable, fair, applicable performance evaluation methods and evaluation standards research and design, is to achieve the optimal allocation of business network resources, Give full play to team utility, improve business performance and market share, ensure the key to achieve strategic objectives. This article takes MX commercial bank business network as the research object, first, discusses the domestic and foreign mature performance management idea and the organization performance appraisal success case, and analyzes the MX commercial bank business network performance appraisal present situation and the question. To provide ideas and methods for the design of the scheme. Secondly, the balanced Scorecard is adopted to construct the strategic map based on the vision of the organization strategy development of the commercial bank, and the assessment method is strengthened to decompose and conduct the key strategic driving factors, and based on the management and development emphasis, it insists on the comprehensive coordination. The principle of comprehensive coverage designs the evaluation index system of four dimensions, and adopts AHP to configure the index weight and adhere to the principle of "one index and one standard" in order to improve the scientific and operational nature of the evaluation. Finally, from the aspect of application of performance evaluation results and protection measures, the author puts forward some suggestions, emphasizes that we must attach importance to the application of performance appraisal results and the effect of incentives, and pay attention to the management ideas of continuous improvement and dynamic revision of performance appraisal. In order to create MX commercial bank "comprehensive, fully quantified, multi-functional" business network, to ensure the realization of the MX commercial bank strategic vision and enhance the comprehensive competitiveness of the industry.
【學(xué)位授予單位】:西安理工大學(xué)
【學(xué)位級(jí)別】:碩士
【學(xué)位授予年份】:2017
【分類號(hào)】:F832.33
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