本文選題：電子合同 + 合同錯誤��； 參考：《寧波大學》2017年碩士論文

【摘要】：當前,由于網(wǎng)購的普及,因電子合同錯誤所導致的消費者權(quán)益受損的案件逐年遞增。有鑒于目前缺乏直接的法律依據(jù),致使實踐中消費者合法權(quán)益得不到有效保障,甚至由此引發(fā)的訴訟案件也無法得到妥善的解決。消費者權(quán)益保護不僅是世界各國以及國際組織所關(guān)注的焦點,也是與人民生活水平息息相關(guān)的重要環(huán)節(jié)。倘若在電子商務的發(fā)展中,消費者權(quán)益不能得到很好的維護,那么這一朝陽產(chǎn)業(yè)將勢必走向萎靡。本文分為以下三個部分進行研究:第一部分對電子合同錯誤進行了界定并進行相關(guān)實例分析。電子合同錯誤應當是在傳統(tǒng)合同錯誤以下,包含著電子信息系統(tǒng)產(chǎn)生的主客觀錯誤因素。如果就其致成對象為條件來進行類型劃分,可以分為平臺內(nèi)經(jīng)營者、信息系統(tǒng)、未經(jīng)授權(quán)者、不可抗力及意外事件、網(wǎng)絡(luò)服務經(jīng)營商所導致的電子合同錯誤。本文根據(jù)實際案例情況,歸納了現(xiàn)實生活中由不同的致成對象所造成的消費者權(quán)益受損的情形。第二部分針對第一部分中電子合同錯誤情形下的消費者權(quán)益受損情況提出目前法律及實踐中存在的相關(guān)問題。立法方面,我國并沒有關(guān)于電子合同錯誤的相關(guān)立法,在借鑒《合同法》的過程中,對于重大誤解的適用問題仍存在分歧。另外,在消費者權(quán)益賠償方面,對于其信賴責任以及締約過失責任應當進行區(qū)分,以合理保護消費者利益為前提。最后,由于電子合同錯誤致使消費者權(quán)益受損時,消費者維權(quán)程序方面仍然存在著消費者訴訟主體認定困難、取證困難等問題。第三部分討論對策性問題,以第二部分的法律問題為基礎(chǔ),在此基礎(chǔ)上提出解決對策。對于重大誤解方面,可以借鑒德國的錯誤制度,確立我國的意思表示錯誤制度,明確重大誤解制度的內(nèi)涵。其次,從規(guī)范錯誤損害賠償責任來規(guī)范當前消費者求償中出現(xiàn)的問題。最后,通過舉證責任倒置等方面的舉措,來完善消費者維權(quán)訴訟程序。
[Abstract]:At present, due to the popularity of online shopping, the cases of consumer rights and interests caused by electronic contract errors have increased year by year. In view of the lack of direct legal basis, the legal rights and interests of consumers in practice can not be effectively guaranteed, and even the resulting litigation cases are not properly solved. The protection of consumer rights and interests is not only It is the focus of the world and international organizations, and it is also an important link with the living standard of the people. If the consumer's rights and interests can not be maintained well in the development of electronic commerce, the sunrise industry will be bound to decline. This article is divided into the following three parts: the first part is on the electronic integration. The error of the same error is defined and analyzed. The error of the electronic contract should be under the traditional contract error, including the subjective and objective error factors produced by the electronic information system. If the type is divided on the condition of the target, it can be divided into the operator, the information system, the unauthorized person, the force majeure and the intention. External events, electronic contract errors caused by network service operators. This article, based on actual cases, sums up the situation of consumer rights and interests caused by different targets in real life. The second part puts forward the current law and the actual situation of the loss of the rights and interests of the consumers in the first part of the electronic contract. On the legislative aspect, there is no relevant legislation on the error of electronic contracts in our country. In the course of reference to the contract law, there are still differences in the application of the major misunderstandings. In addition, in the respect of the compensation for the rights and interests of consumers, the liability for trust and the liability for negligence in contracting parties should be distinguished in order to protect and eliminate them. In the third part, the third part discusses the problem of countermeasures, based on the legal problems in second parts, and puts forward the Countermeasures on the basis of this. In the aspect of big misunderstanding, we can learn from the wrong system in Germany, establish the wrong system of meaning in our country and clarify the connotation of the system of major misunderstanding. Secondly, standardize the problems arising from the current consumer claims from the standard error damage compensation responsibility. Finally, through the measures of the inversion of the burden of proof, we can improve the litigation procedure of the consumer rights protection.

【學位授予單位】：寧波大學
【學位級別】：碩士
【學位授予年份】：2017
【分類號】：D923.8

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