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保險(xiǎn)業(yè)專(zhuān)業(yè)人才工作特征與職業(yè)生涯發(fā)展成效關(guān)系研究—?jiǎng)偃瘟μ卣饕暯?/H1>
發(fā)布時(shí)間:2018-09-10 09:35
【摘要】:隨著保險(xiǎn)業(yè)在我國(guó)經(jīng)濟(jì)體系中的作用日益凸顯,國(guó)民生活水平提高導(dǎo)致對(duì)保險(xiǎn)要求的提升、保險(xiǎn)業(yè)自身專(zhuān)業(yè)人才的缺口、保險(xiǎn)業(yè)從業(yè)人員職業(yè)生涯管理的內(nèi)在要求使得如何開(kāi)發(fā)保險(xiǎn)業(yè)的專(zhuān)業(yè)人才成為社會(huì)關(guān)注的問(wèn)題。 在這樣的背景下,本研究以保險(xiǎn)業(yè)專(zhuān)業(yè)人才為研究主體,結(jié)合當(dāng)前中國(guó)保險(xiǎn)業(yè)發(fā)展現(xiàn)狀、保險(xiǎn)市場(chǎng)人才需求、保險(xiǎn)人才內(nèi)在發(fā)展要求,對(duì)保險(xiǎn)業(yè)專(zhuān)業(yè)人才工作特征、開(kāi)發(fā)策略、勝任力和職業(yè)生涯成效關(guān)系進(jìn)行了深入研究。 本研究通過(guò)訪談?wù){(diào)研、內(nèi)容分析以及對(duì)江浙地區(qū)保險(xiǎn)業(yè)216位專(zhuān)業(yè)人才的問(wèn)卷調(diào)研和數(shù)據(jù)分析,定義了保險(xiǎn)業(yè)專(zhuān)業(yè)人才的工作特征以及勝任力維度,并且深入探討了其工作特征、人才開(kāi)發(fā)策略與職業(yè)生涯成效的關(guān)系和勝任力在這一關(guān)系中可能存在的中介作用,以及工作特征人才開(kāi)發(fā)策略對(duì)職業(yè)生涯成效可能的交互作用。 基于對(duì)以上研究構(gòu)思的驗(yàn)證,本研究得到以下結(jié)論: 1.保險(xiǎn)業(yè)專(zhuān)業(yè)人才的工作特征有情境自主性、協(xié)調(diào)反饋性和技能多樣性三個(gè)維度構(gòu)成,并且這三個(gè)維度之間存在密切相關(guān),會(huì)對(duì)專(zhuān)業(yè)人才的職業(yè)生涯成效產(chǎn)生影響; 2.我國(guó)保險(xiǎn)業(yè)專(zhuān)業(yè)人才的勝任力特征由專(zhuān)業(yè)技術(shù)能力、協(xié)調(diào)應(yīng)變能力、風(fēng)險(xiǎn)控制能力三個(gè)維度組成,會(huì)對(duì)其職業(yè)生涯成效產(chǎn)生積極影響,其中,風(fēng)險(xiǎn)控制能力與保險(xiǎn)業(yè)專(zhuān)業(yè)人才的職業(yè)生涯成效的相互關(guān)系比專(zhuān)業(yè)技術(shù)能力和協(xié)調(diào)應(yīng)變能力更加緊密; 3.勝任力在工作特征(人才開(kāi)發(fā)戰(zhàn)略)和職業(yè)生涯成效這一關(guān)系之中存在中介效應(yīng)。其中,勝任力在情境自主性與職業(yè)生涯成效的關(guān)系中介效應(yīng)顯著,而在其他工作特征子維度與職業(yè)生涯成效的關(guān)系上沒(méi)有中介作用; 4.工作特征人才與開(kāi)發(fā)策略對(duì)職業(yè)生涯成效存在交互效應(yīng)。實(shí)際工作中,不同的工作特征對(duì)人才開(kāi)發(fā)策略與職業(yè)生涯成效的關(guān)系會(huì)產(chǎn)生影響,不同水平的人才開(kāi)發(fā)策略對(duì)工作特征和職業(yè)生涯成效的關(guān)系同樣會(huì)產(chǎn)生影響。
[Abstract]:With the increasingly prominent role of the insurance industry in the economic system of our country, the improvement of the standard of living of the people leads to the improvement of the insurance requirements, and the gap of the professional talents of the insurance industry itself. The inherent requirement of career management of insurance practitioners makes how to develop insurance professionals become a social concern. Under this background, this study takes insurance professionals as the main body of study, combined with the current situation of China's insurance industry development, the insurance market demand for talent, the internal development requirements of insurance talents, the characteristics of insurance professionals, development strategies, The relationship between competence and career effectiveness is deeply studied. Through interview, content analysis, questionnaire investigation and data analysis of 216 insurance professionals in Jiangsu and Zhejiang regions, this study defines the working characteristics and competency dimensions of insurance professionals, and probes into their working characteristics. The relationship between talent development strategy and career effectiveness and the possible intermediary role of competence in this relationship, as well as the possible interaction between talent development strategy of job characteristics and career effectiveness. Based on the verification of the above research ideas, the following conclusions are obtained: 1. The work characteristics of insurance professionals have three dimensions: situational autonomy, coordination feedback and skill diversity, and these three dimensions are closely related to each other, which will have an impact on the career performance of professionals. 2. The competency of insurance professionals in China consists of three dimensions: professional technical ability, coordination ability, risk control ability, which will have a positive impact on their career effectiveness, among which, The relationship between risk control ability and career effectiveness of insurance professionals is more close than that of professional technical ability and ability to coordinate and adapt. 3. Competence plays an intermediary role in the relationship between job characteristics (talent development strategy) and career effectiveness. Competence plays a significant role in mediating the relationship between situational autonomy and career effectiveness, but not in other sub-dimensions of work characteristics. 4. Job characteristics and development strategies have an interactive effect on career effectiveness. In practical work, different working characteristics have an impact on the relationship between talent development strategy and career effectiveness, and different levels of talent development strategies will also have an impact on the relationship between work characteristics and career effectiveness.
【學(xué)位授予單位】:浙江大學(xué)
【學(xué)位級(jí)別】:碩士
【學(xué)位授予年份】:2013
【分類(lèi)號(hào)】:F272.92;F842.3

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