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保險中級職業(yè)經理人勝任力與績效關系的實證研究

發(fā)布時間:2018-05-19 01:18

  本文選題:保險行業(yè) + 中級職業(yè)經理人 ; 參考:《華南理工大學》2014年碩士論文


【摘要】:我國的保險行業(yè)近10年來發(fā)展迅速,已經成為國民經濟發(fā)展最快的行業(yè)之一。我國已成為全球最重要的新興保險大國,未來仍蘊藏著無限的發(fā)展空間。但保險行業(yè)人才問題卻一直困擾著我國的保險行業(yè)。保險人才匱乏且良莠不齊的現(xiàn)狀,使保險行業(yè)迫切需要職業(yè)經理人。但目前保險行業(yè)職業(yè)經理人的招聘、選拔、培養(yǎng)以及績效考核尚未形成一套標準的、科學的方法和體系。本文以保險中級職業(yè)經理人這一群體作為研究對象,探討保險行業(yè)中級職業(yè)經理人勝任力模型及其與績效的關系。 本文大量閱讀國內外有關職業(yè)經理人勝任力及績效模型研究的文獻,,通過對比分析國內外對職業(yè)經理人勝任力模型的研究,結合我國保險行業(yè)的特點和現(xiàn)實狀況,構建保險中級職業(yè)經理人勝任力五維度模型。這五個維度分別為內驅力、個性品質、工作態(tài)度、領導特質和知識技能。國內外對績效的研究已經形成了比較完善的體系。同時,關于勝任力與績效的關系研究也表明:隨著職業(yè)經理人層級的提升,其個人績效越來越體現(xiàn)為組織績效。本文選取財務績效指標和非財務績效指標,共11個指標測量績效。利用SPSS和AMOS進行統(tǒng)計分析,得到勝任力維度與績效維度之間的關系模型。結果表明保險中級職業(yè)經理人五大勝任力維度與財務績效和非財務績效都存在正向的相關關系。本研究進一步驗證和完善了以往學者關于勝任力與績效關系的研究,豐富了保險行業(yè)中級職業(yè)經理人勝任力與企業(yè)績效關系的實證方面的文獻。 保險職業(yè)經理人通過提高個人影響力、決策能力、自我控制能力等就能有效提高其勝任力,從而提高團隊建設水平和組織績效。本研究的應用價值在于為保險職業(yè)經理人有針對性地提高自身綜合素質、為保險公司選拔符合要求的職業(yè)經理人、設立合理的績效考核制度提供參考。
[Abstract]:China's insurance industry has developed rapidly in the past 10 years and has become one of the fastest growing industries of the national economy. China has become the most important emerging insurance country in the world. But the insurance industry talent problem has been puzzling our country's insurance industry. The insurance industry is in urgent need of professional managers due to the shortage of insurance personnel and the uneven situation. However, at present, the recruitment, selection, training and performance appraisal of professional managers in insurance industry have not yet formed a standard, scientific method and system. This paper takes the group of insurance intermediate professional managers as the research object, discusses the competency model of insurance intermediate professional managers and its relationship with performance. This paper reads a lot of literature about professional manager competency and performance model at home and abroad, through comparative analysis of professional manager competency model at home and abroad, combined with the characteristics and reality of insurance industry in China. Construct the five-dimensional model of insurance intermediate professional manager competence. The five dimensions are drive, personality, work attitude, leadership and knowledge and skills. Domestic and foreign research on performance has formed a relatively perfect system. At the same time, the research on the relationship between competence and performance also shows that with the promotion of professional managers' level, their personal performance is more and more reflected in organizational performance. This paper selects financial performance indicators and non-financial performance indicators, a total of 11 indicators to measure performance. The relationship model between competency dimension and performance dimension is obtained by using SPSS and AMOS. The results show that there is a positive correlation between the five competency dimensions of insurance intermediate professional managers and financial performance and non-financial performance. This study further verifies and perfects the previous researches on the relationship between competence and performance, and enriches the empirical literature on the relationship between competency and enterprise performance of mid-level professional managers in insurance industry. Insurance professional managers can effectively improve their competence by improving their personal influence, decision-making ability and self-control ability, thus improving the level of team building and organizational performance. The application value of this study is to provide reference for insurance professional managers to improve their comprehensive quality, to select qualified professional managers and to set up a reasonable performance appraisal system.
【學位授予單位】:華南理工大學
【學位級別】:碩士
【學位授予年份】:2014
【分類號】:F272.92;F842.3

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