應(yīng)急物資儲備管理的流程再造研究
發(fā)布時間:2018-05-30 01:32
本文選題:應(yīng)急物資 + 物資儲備。 參考:《電子科技大學(xué)》2015年碩士論文
【摘要】:近年來,我國正在以公眾為導(dǎo)向的服務(wù)型政府轉(zhuǎn)變,為人民服務(wù),提高公正對政府服務(wù)的滿意度一直是我國政府建設(shè)的宗旨之一。然而,過去人們口中的“百年一遇”“五十年一遇”的重大自然災(zāi)害頻繁發(fā)生,災(zāi)難的突發(fā)性和巨大的破壞力造成了數(shù)以萬計的民眾家園被毀,流離失所,甚至危及了生命安全,影響了社會秩序的穩(wěn)定。應(yīng)急危機(jī)的有效應(yīng)對,是對建立一個“讓人民滿意的”的政府的巨大挑戰(zhàn)。我國已構(gòu)建了以“一案三制”為核心的應(yīng)急管理體系,以專業(yè)、快速、有效的應(yīng)對突如其來的危機(jī),盡可能的減少人員傷亡和財產(chǎn)損失。時間是應(yīng)急管理工作當(dāng)中的核心要素?焖賹ν话l(fā)災(zāi)難做出預(yù)測、決策和處置工作是應(yīng)急管理工作的重中之重。這就對應(yīng)急救援管理工作提出了非常嚴(yán)苛的要求。而科學(xué)合理的應(yīng)急物資儲備的管理決定了應(yīng)急救援工作的效果,決定了千千萬萬人民群眾的生命財產(chǎn)安全。因此,合理配置應(yīng)急物資,科學(xué)管理應(yīng)急物資的儲備,成為具有重要理論和實踐意義的研究課題;诖,本文以應(yīng)急物資儲備管理為研究對象,采用了文獻(xiàn)分析法、案例分析法以及系統(tǒng)分析的研究方法,充分了解了國內(nèi)外應(yīng)急物資儲備管理的發(fā)展現(xiàn)狀,打破傳統(tǒng)以“職能”為導(dǎo)向的研究視角,從應(yīng)急物資儲備的管理流程出發(fā),使用S-A(階段-任務(wù))流程框架,從具體實例入手逐步分析了目前我國在應(yīng)急物資儲備方面的不足和缺陷,旨在從流程再造的視角出發(fā),建立一個更加完善科學(xué)的應(yīng)急物資儲備管理體系。通過對現(xiàn)有應(yīng)急物資儲備管理流程的分析,從宏觀和微觀兩個方面入手,即從組織結(jié)構(gòu)上和具體的業(yè)務(wù)流程上進(jìn)行了系統(tǒng)性的流程再設(shè)計。設(shè)計過程中注重了信息系統(tǒng)、聯(lián)動機(jī)制、監(jiān)督體系的構(gòu)建,以保證應(yīng)急物資的存儲工作能夠更加公開、透明并方便政府管理部門更加及時掌握動態(tài),從而進(jìn)一步達(dá)到節(jié)約政府開支、儲備更加合理、效率顯著提高的目的。最后,通過ESIA設(shè)計方法的運用以及評估關(guān)鍵指標(biāo)的設(shè)計,從理論層面驗證了新造流程的有效和可行。
[Abstract]:In recent years, our country is changing the service-oriented government oriented by the public, serving the people and improving the satisfaction degree of justice to the government service, which is one of the tenets of the government construction in our country. However, in the past, what people called "once in a hundred years" and "once in fifty years" of major natural disasters occurred frequently, and the sudden and devastating effects of such disasters resulted in the destruction and displacement of tens of thousands of people's homes. It even endangers the safety of life and affects the stability of social order. An effective response to an emergency crisis is a huge challenge to building a government that is "satisfactory to the people". China has constructed a "one case three system" as the core of the emergency management system, to professional, rapid, effective response to sudden crises, as far as possible to reduce casualties and property losses. Time is the core element of emergency management. It is the most important task of emergency management to make quick prediction of sudden disaster, and to make decision and deal with it. This puts forward very strict requirements to the emergency rescue management work. The management of scientific and reasonable emergency material reserve determines the effect of emergency rescue work and the safety of thousands of people's lives and property. Therefore, the rational allocation of emergency materials and the scientific management of emergency materials reserve have become an important theoretical and practical research topic. Based on this, this paper takes the emergency material reserve management as the research object, uses the literature analysis method, the case analysis method and the system analysis research method, fully understood the domestic and foreign emergency material reserve management development present situation. From the perspective of traditional "function" oriented research, starting from the management process of emergency material reserve, we use S-A- (stage-task) process framework. Based on concrete examples, this paper analyzes the deficiency and defect of emergency material reserve in our country step by step, in order to set up a more perfect and scientific management system of emergency material reserve from the perspective of process reengineering. Based on the analysis of the current emergency material reserve management process, the systematic process redesign is carried out from the macro and micro aspects, that is, from the organizational structure and the specific business process. In the design process, attention has been paid to the construction of information system, linkage mechanism and supervision system, so as to ensure that the storage of emergency materials can be more open, transparent and convenient for government management departments to grasp the dynamics in a more timely manner. Thus achieving further savings in government spending, more reasonable reserves, significantly improved efficiency. Finally, through the application of ESIA design method and the design of evaluation key indexes, the effectiveness and feasibility of the new process are verified theoretically.
【學(xué)位授予單位】:電子科技大學(xué)
【學(xué)位級別】:碩士
【學(xué)位授予年份】:2015
【分類號】:D63
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