本文選題：電子政務 + 回應性�。� 參考：《上海行政學院學報》2016年04期

【摘要】：提升電子政務回應性,是電子政務發(fā)展由以政府為中心轉向以公眾為中心的核心內容。然而,我國基層政府的電子政務回應性建設呈現出顯著的區(qū)域差異,探索這些區(qū)域差異背后的影響因素具有重要的理論與政策含義。本文借鑒政府創(chuàng)新擴散理論構建了電子政務回應性影響因素的理論分析框架,并基于全國923家縣級政府門戶網站回應性的在線測評數據,對該理論框架進行實證檢驗。研究發(fā)現:(1)我國縣級政府電子政務普遍面臨回應率低、回應速度慢以及回應質量差等問題,遠落后于西方發(fā)達國家。(2)電子政務回應性存在著明顯的區(qū)域差異:東部地區(qū)最佳,西部地區(qū)的回應速度最慢,東北地區(qū)的回應質量最差。(3)電子政務回應性的區(qū)域差異主要與制度因素有關,存在著"同儕效應";但與公眾需求和財政投入等經濟因素關系不顯著。為此,一方面要通過加強制度引導,加快電子政務回應性建設的創(chuàng)新擴散過程;另一方面,縣級政府需要扭轉以往電子政務發(fā)展的硬件投入視角,轉向"以公眾為中心"的需求視角。
[Abstract]:Improving the responsiveness of e-government is the core of e-government development from government-centered to public-centered. However, there are significant regional differences in the construction of e-government responsiveness of grass-roots government in China, and it has important theoretical and policy implications to explore the influencing factors behind these regional differences. This paper constructs a theoretical analysis framework of the factors influencing the responsiveness of e-government based on the theory of government innovation diffusion, and makes an empirical test on the theoretical framework based on the online evaluation data of the responsiveness of 923 county-level government portals. The study found that there are obvious regional differences in the responsiveness of e-government in China's county-level government, such as low response rate, slow response speed and poor response quality, which lags far behind the developed countries in the West: the eastern region is the best. The response speed of the western region is the slowest, and the response quality of the Northeast region is the worst. The regional difference of e-government responsiveness is mainly related to the institutional factors and there is a "peer effect", but it is not significantly related to the economic factors such as public demand and financial input. Therefore, on the one hand, it is necessary to speed up the process of innovation and diffusion of e-government responsiveness construction by strengthening institutional guidance; on the other hand, county-level governments need to reverse the hardware investment perspective of e-government development in the past. Shift to a "public-centric" perspective of demand.
【作者單位】： 清華大學;
【分類號】：D63

【相似文獻】

相關期刊論文 前10條

1 ;電子政務的內涵[J];w攣胖蕓，

本文編號：1895876