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中國(guó)移動(dòng)營(yíng)銷活動(dòng)支撐平臺(tái)的設(shè)計(jì)與實(shí)現(xiàn)

發(fā)布時(shí)間:2018-03-17 16:51

  本文選題:運(yùn)營(yíng)商 切入點(diǎn):互聯(lián)網(wǎng) 出處:《北京交通大學(xué)》2015年碩士論文 論文類型:學(xué)位論文


【摘要】:中國(guó)移動(dòng)近年在加強(qiáng)互聯(lián)網(wǎng)建設(shè),加大對(duì)電子渠道的推廣力度,越來(lái)越多的互聯(lián)網(wǎng)營(yíng)銷活動(dòng)陸陸續(xù)續(xù)在電子渠道開展,互聯(lián)網(wǎng)化營(yíng)銷活動(dòng)本身具有的爆發(fā)性、實(shí)時(shí)性等特性對(duì)傳統(tǒng)的電子渠道業(yè)務(wù)承載造成了巨大的沖擊。如果按照傳統(tǒng)的電子渠道業(yè)務(wù)承載的方式進(jìn)行營(yíng)銷活動(dòng)的研發(fā),必然不能滿足營(yíng)銷活動(dòng)的需求。 本文介紹的營(yíng)銷活動(dòng)支撐平臺(tái)通過對(duì)電子渠道營(yíng)銷活動(dòng)特點(diǎn)的分析和總結(jié),試圖找到通過配置發(fā)布營(yíng)銷活動(dòng)的方式,節(jié)約營(yíng)銷策劃的時(shí)間和人力成本,滿足互聯(lián)網(wǎng)時(shí)代快節(jié)奏營(yíng)銷活動(dòng)的需要。 開發(fā)人員通過分析產(chǎn)品特點(diǎn)和用戶特征,提煉出了系統(tǒng)的需求。該系統(tǒng)主要包括營(yíng)銷活動(dòng)入口管理、頁(yè)面模板管理、營(yíng)銷配置管理和活動(dòng)管理四大功能模塊。作者參與了營(yíng)銷配置管理模塊和活動(dòng)管理模塊的設(shè)計(jì)和開發(fā)工作。 營(yíng)銷活動(dòng)入口模塊:該模塊負(fù)責(zé)營(yíng)銷活動(dòng)入口(觸點(diǎn))的管理。包括觸點(diǎn)的創(chuàng)建,修改,查詢,發(fā)布、觸點(diǎn)的啟用,停用、觸點(diǎn)的使用情況、觸點(diǎn)效果預(yù)覽等功能。 頁(yè)面模板管理模塊:該模塊負(fù)責(zé)展示用戶參與活動(dòng)的相關(guān)頁(yè)面。用戶可以在交互頁(yè)面獲取活動(dòng)的相關(guān)信息、參與活動(dòng)、查看個(gè)人參與記錄、跟蹤活動(dòng)進(jìn)度等。 營(yíng)銷配置管理模塊:即活動(dòng)策劃執(zhí)行人員管理活動(dòng)相關(guān)信息的模塊;顒(dòng)策劃執(zhí)行人員可以通過該模塊進(jìn)行營(yíng)銷資源管理、營(yíng)銷流程管理和系統(tǒng)管理等。 活動(dòng)管理模塊:活動(dòng)的創(chuàng)建、管理模塊。 系統(tǒng)業(yè)務(wù)功能驗(yàn)證結(jié)果表明營(yíng)銷活動(dòng)支撐平臺(tái)能夠滿足主要形式的營(yíng)銷活動(dòng)基本功能的要求。目前,該項(xiàng)目暫處于試研發(fā)階段,并即將交付運(yùn)營(yíng)商試運(yùn)行,同時(shí)會(huì)完善營(yíng)銷活動(dòng)數(shù)據(jù)分析等功能并根據(jù)客戶反饋進(jìn)行改進(jìn)。
[Abstract]:In recent years, China Mobile has been strengthening the construction of the Internet and increasing the promotion of electronic channels. More and more Internet marketing activities have been carried out in electronic channels. The Internet-based marketing activities themselves are explosive. The real time characteristic has caused the huge impact to the traditional electronic channel service carrying. If the traditional electronic channel business carries on the marketing activity research and development according to the traditional electronic channel service carrying way, must not satisfy the marketing activity demand. Based on the analysis and summary of the characteristics of marketing activities in electronic channels, the supporting platform of marketing activities introduced in this paper tries to find out the way of distributing marketing activities through configuration and to save the time and manpower cost of marketing planning. To meet the needs of fast-paced marketing activities in the Internet age. By analyzing the characteristics of the products and the characteristics of the users, the developers extracted the requirements of the system. The system mainly includes the management of the entry of marketing activities, the management of page templates, The author participated in the design and development of the marketing configuration management module and the activity management module. Marketing activity entry module: this module is responsible for the management of the marketing activity entrance (contact). It includes the function of creating, modifying, querying, publishing, using contact, deactivating, using contact, previewing contact effect and so on. Page template management module: this module is responsible for displaying the relevant pages of user participation. Users can obtain relevant information of activities, participate in activities, view personal participation records, track the progress of activities, etc. Marketing configuration management module: that is, activity planning executive personnel management activities related information module, activity planning executive personnel can use this module to manage marketing resources, marketing process management and system management. Activity management module: activity creation, management module. The results show that the platform can meet the requirements of the main forms of basic functions of marketing activities. At present, the project is currently in the phase of trial and development, and will soon be delivered to operators for trial operation. At the same time will improve the marketing activities data analysis and other functions according to customer feedback to improve.
【學(xué)位授予單位】:北京交通大學(xué)
【學(xué)位級(jí)別】:碩士
【學(xué)位授予年份】:2015
【分類號(hào)】:TP311.52

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