Z保險(xiǎn)公司業(yè)務(wù)連續(xù)性管理體系研究及應(yīng)用
本文選題:業(yè)務(wù)連續(xù)性管理 + 保險(xiǎn)公司; 參考:《中國(guó)科學(xué)院大學(xué)(中國(guó)科學(xué)院工程管理與信息技術(shù)學(xué)院)》2017年碩士論文
【摘要】:隨著近年來互聯(lián)網(wǎng)金融的興起,互聯(lián)網(wǎng)技術(shù)和非結(jié)構(gòu)化、半結(jié)構(gòu)化數(shù)據(jù)在金融領(lǐng)域的深入應(yīng)用,基于虛擬化的IAAS平臺(tái)的廣泛部署,在突發(fā)事件沖擊下保持海量數(shù)據(jù)業(yè)務(wù)的連續(xù)性成為各國(guó)金融機(jī)構(gòu)的關(guān)注重點(diǎn),業(yè)務(wù)連續(xù)性管理體系成為眾多國(guó)際先進(jìn)同業(yè)的重要管理模式。保險(xiǎn)行業(yè)作為現(xiàn)代社會(huì)之中的一個(gè)重要行業(yè),起到了穩(wěn)定以及助動(dòng)經(jīng)濟(jì)的作用,保險(xiǎn)企業(yè)已成為了當(dāng)代金融系統(tǒng)以及社保系統(tǒng)的重要的組成因素,也是國(guó)家增加組織效益的重要的市場(chǎng)化體系。所以,保險(xiǎn)行業(yè)的防范風(fēng)險(xiǎn)的能力至關(guān)重要,需加強(qiáng)并構(gòu)成全方位覆蓋的業(yè)務(wù)連續(xù)性管理體系。本文在查閱大量文獻(xiàn)和實(shí)踐調(diào)研的基礎(chǔ)上,對(duì)于企業(yè)業(yè)務(wù)連續(xù)性管理的構(gòu)建與應(yīng)用進(jìn)行了全面深入的分析,完成的主要工作如下:(1)以分析Z保險(xiǎn)公司現(xiàn)有業(yè)務(wù)連續(xù)性管理為切入點(diǎn),針對(duì)Z保險(xiǎn)公司當(dāng)前業(yè)務(wù)連續(xù)性中的業(yè)務(wù)影響分析、業(yè)務(wù)連續(xù)性計(jì)劃、演練更新、災(zāi)難恢復(fù)等重點(diǎn)方面現(xiàn)狀進(jìn)行檢查,并通過監(jiān)管機(jī)構(gòu)以及專家調(diào)查等方式歸納總結(jié)出了現(xiàn)有業(yè)務(wù)連續(xù)性方面的若干問題。(2)介紹業(yè)務(wù)連續(xù)性管理的概念與構(gòu)成,通過德爾菲和石川圖等管理學(xué)方法找出Z保險(xiǎn)公司現(xiàn)有業(yè)務(wù)連續(xù)性管理根本問題。(3)針對(duì)總結(jié)出的根本問題通過責(zé)任矩陣、定量定性結(jié)合進(jìn)行業(yè)務(wù)影響分析等項(xiàng)目管理方法進(jìn)行改進(jìn),并以改進(jìn)方法作為輸入項(xiàng)最終對(duì)原有業(yè)務(wù)連續(xù)性管理模型進(jìn)行了細(xì)化,形成了雙閉環(huán)的業(yè)務(wù)連續(xù)性管理模型。(4)對(duì)Z保險(xiǎn)公司改進(jìn)后的業(yè)務(wù)連續(xù)性進(jìn)行實(shí)證評(píng)估,驗(yàn)證改進(jìn)效果;诒kU(xiǎn)行業(yè)自身特點(diǎn),本文對(duì)原有PDCA模型進(jìn)行細(xì)化,細(xì)化后模型更貼近監(jiān)管及業(yè)務(wù)層面要求,考慮的因素更多,在應(yīng)用層面更適用于保險(xiǎn)以及其他金融機(jī)構(gòu),在實(shí)施過程中更容易落地,對(duì)今后其他保險(xiǎn)公司的業(yè)務(wù)連續(xù)性管理起到了良好的借鑒作用。
[Abstract]:With the rise of Internet finance in recent years, the deep application of Internet technology and unstructured, semi-structured data in the financial field, the IAAS platform based on virtualization is widely deployed. Maintaining the continuity of massive data business under the impact of unexpected events has become the focus of attention of financial institutions in various countries, and business continuity management system has become an important management model for many international advanced peers. As an important industry in modern society, the insurance industry has played a role in stabilizing and helping the economy. Insurance enterprises have become an important component of the contemporary financial system and social security system. Also is the country increases the organization benefit the important marketization system. Therefore, the ability of insurance industry to guard against risks is very important, which needs to strengthen and form a comprehensive business continuity management system. On the basis of consulting a lot of literature and practical investigation, this paper makes a thorough analysis on the construction and application of enterprise business continuity management. The main work accomplished is as follows: (1) to analyze the existing business continuity management of Z insurance company as a starting point, aiming at the business impact analysis, business continuity plan, and exercise update in Z insurance company's current business continuity, Review the status quo in key areas such as disaster recovery, and summarize a number of existing business continuity issues through regulatory bodies and expert surveys) to introduce the concept and composition of business continuity management, Through management methods such as Delphi and Shi Chuan to find out the existing business continuity management fundamental problem of Z insurance company. The project management method such as business impact analysis is improved by quantitative and qualitative analysis, and the original business continuity management model is refined with the improved method as the input item. The double closed loop business continuity management model is formed. (4) the improved business continuity of Z insurance company is evaluated empirically, and the effect of the improvement is verified. Based on the characteristics of the insurance industry, this paper refines the original PDCA model, which is closer to the requirements of supervision and business, more factors are considered, and is more suitable for insurance and other financial institutions in the application level. It is easier to land in the process of implementation, which will be a good reference for the business continuity management of other insurance companies in the future.
【學(xué)位授予單位】:中國(guó)科學(xué)院大學(xué)(中國(guó)科學(xué)院工程管理與信息技術(shù)學(xué)院)
【學(xué)位級(jí)別】:碩士
【學(xué)位授予年份】:2017
【分類號(hào)】:F842.3
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