本文選題：郵政 + 項目　； 參考：《南京郵電大學(xué)》2013年碩士論文

【摘要】：郵政IT機構(gòu)作為郵政行業(yè)的技術(shù)服務(wù)商，通過技術(shù)和業(yè)務(wù)的深度融合，為郵政行業(yè)提供信息化解決方案。郵政IT機構(gòu)在專注郵政技術(shù)創(chuàng)新和業(yè)務(wù)服務(wù)的同時，，需不斷提升自身的能力建設(shè)，提升IT項目管理水平，為郵政提供高績效的軟件項目開發(fā)和系統(tǒng)運維服務(wù)。鑒于郵政企業(yè)績效考核系統(tǒng)涉及的因素眾多，其體系構(gòu)建是一項復(fù)雜的系統(tǒng)工程，需要借助于新的管理思想與方法進行研究。若將該體系構(gòu)建作為一個項目，從項目管理的視角進行研究，無疑是一種新的嘗試，其研究具有實際意義。 為了更好地研究郵政IT項目績效改善方法，論文以郵政IT機構(gòu)為背景，在對國內(nèi)外項目管理、戰(zhàn)略管理、績效管理等相關(guān)文獻做了綜合歸納研究基礎(chǔ)上，從項目管理視角對郵政IT項目績效考核改善進行了實證研究，其研究過程結(jié)合郵政IT機構(gòu)項目生命周期的特點，使用項目需求分析、項目計劃進度和責(zé)任分配矩陣等項目管理方法，設(shè)計了與組織戰(zhàn)略目標(biāo)一致的項目績效考核指標(biāo)體系，并組織實施，同時對實施的風(fēng)險因素進行了分析，提出了相關(guān)的對策。 論文研究表明，提升郵政IT項目績效是可以通過設(shè)計與組織戰(zhàn)略目標(biāo)匹配的績效考核指標(biāo)體系，指引員工個人績效的提升，進而提升群體績效，最終達到提升組織績效的目的，為組織戰(zhàn)略目標(biāo)的實現(xiàn)奠定基礎(chǔ)。受不同行業(yè)和企業(yè)文化等因素的影響，組織提升改善項目績效的側(cè)重點應(yīng)有所不同，但論文利用項目管理理論和績效管理工具，為項目績效考核提供了實證研究的方法，其研究結(jié)果，為郵政乃至其他行業(yè)項目績效考核提供了借鑒作用。
[Abstract]:As the technical service provider of the postal industry, the IT organization provides the information solution for the postal industry through the deep integration of technology and business. Postal IT institutions focus on postal technology innovation and business services, at the same time, they need to continuously improve their own capacity-building, enhance the level of IT project management, and provide high performance software project development and system operation and maintenance services for postal services. In view of the many factors involved in the performance appraisal system of postal enterprises, the construction of the system is a complex system engineering, which needs to be studied with the help of new management ideas and methods. If this system is constructed as a project, it is undoubtedly a new attempt to study it from the perspective of project management, and its research is of practical significance. In order to better study the performance improvement methods of postal IT projects, this paper takes the postal IT institutions as the background, and makes a comprehensive summary and research on the domestic and foreign related documents such as project management, strategic management, performance management and so on. This paper makes an empirical study on the improvement of postal IT project performance evaluation from the point of view of project management. The research process combines the characteristics of postal IT organization project life cycle and uses project demand analysis. The project management methods such as project schedule and responsibility allocation matrix are used to design the project performance evaluation index system which is consistent with the strategic objectives of the organization and to organize the implementation. At the same time, the risk factors of the implementation are analyzed and the relevant countermeasures are put forward. The research shows that improving postal IT project performance is a performance evaluation index system that can be designed to match the organizational strategic objectives to guide the promotion of individual performance of employees, and then improve group performance, and finally achieve the purpose of improving organizational performance. To lay the foundation for the realization of the strategic objectives of the organization. Under the influence of different industries and corporate culture, the emphasis of improving project performance should be different. However, the paper provides an empirical research method for project performance evaluation by using project management theory and performance management tools. The research results provide reference for postal and other industry project performance appraisal.
【學(xué)位授予單位】：南京郵電大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2013
【分類號】：F272.92;F616

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