【摘要】：當(dāng)前的社會(huì)經(jīng)濟(jì)和市場(chǎng)發(fā)展迅速,學(xué)者們的研究越來越多的關(guān)注到員工的工作滿意度上,而且主要關(guān)注的領(lǐng)域就是員工的工作滿意度和員工個(gè)體的工作績(jī)效之間的影響關(guān)系,關(guān)于這些不同的學(xué)者得出的結(jié)論不同。近年來我國(guó)學(xué)者剛剛開始對(duì)工作滿意度進(jìn)行研究,主要是想探討對(duì)于員工工作滿意度的影響因素以及與員工個(gè)體工作績(jī)效的相互影響上,員工的工作滿意度是一個(gè)綜合復(fù)雜多變的體系,這一體系中對(duì)于工作滿意度有許多影響因素,同時(shí)工作滿意度對(duì)于個(gè)體和整體績(jī)效有重要的影響,因此許多的研究者對(duì)員工的工作滿意度進(jìn)行了更加深刻的研究。 激勵(lì)就是指對(duì)特定的目標(biāo)對(duì)象給予物質(zhì)刺激和精神鼓勵(lì)等手段的綜合運(yùn)用,使員工能夠認(rèn)可領(lǐng)導(dǎo)者的方法和目的,激發(fā)員工的潛力為二工作不斷的努力最終實(shí)現(xiàn)整體目標(biāo)的一個(gè)過程。激勵(lì)體系一般包括兩個(gè)方面：物質(zhì)上的刺激和精神上的鼓勵(lì)。一個(gè)具有良好激勵(lì)的效果的體系有助于廣泛吸收人才挽留住優(yōu)秀的員工,鼓勵(lì)員工開發(fā)自身潛力,發(fā)揮自身的聰明才智,為實(shí)現(xiàn)組織目標(biāo)而不斷發(fā)揮自身的努力,從而提高員工的整體素質(zhì),最終有利于組織更高目標(biāo)的實(shí)現(xiàn)。 本文的研究對(duì)象是YC電力公司的員工,通過閱讀國(guó)內(nèi)外相關(guān)文獻(xiàn)、整理網(wǎng)絡(luò)信息等,開發(fā)了員工滿意度在國(guó)有企業(yè)下的分析量表。同時(shí)以YC電力公司的員工為視角,發(fā)放問卷進(jìn)行調(diào)查,回收問卷后進(jìn)行數(shù)據(jù)的整理,采用的方法主要是理論調(diào)查和實(shí)證分析相結(jié)合進(jìn)行研究,本文的研究方法主要由以下幾種：文獻(xiàn)的閱讀和梳理、問卷的發(fā)放和回收、數(shù)據(jù)的統(tǒng)計(jì)和整理,結(jié)論及方案設(shè)計(jì)。得到了數(shù)據(jù)說明YC電力公司企業(yè)員工工作滿意度的現(xiàn)狀,進(jìn)行了問題的分析和因素的討論,了解和認(rèn)識(shí)員工工作滿意度的影響因素。通過調(diào)查分析企業(yè)員工滿意度現(xiàn)狀,分析哪些因素影響員工滿意度,根據(jù)此基礎(chǔ)提出相應(yīng)的改進(jìn)措施,設(shè)計(jì)有針對(duì)性的激勵(lì)方案,這對(duì)于提高YC公司乃至同類型的國(guó)有大中型企業(yè)的工作績(jī)效具有較強(qiáng)的現(xiàn)實(shí)意義。 本文的研究成果是了解了YC電力公司員工工作滿意度的現(xiàn)狀,不同的部門、不同類型的員工、不同年齡和不同學(xué)歷的員工工作滿意度存在的差異,并且從不同的視角下找出影響員工工作滿意度的因素,以此為基礎(chǔ)提出激勵(lì)體制的設(shè)計(jì)方案,該方案可以更好地針對(duì)不同滿意度水平的員工進(jìn)行激勵(lì),以便更好地激發(fā)員工的工作潛力,調(diào)動(dòng)員工的工作積極性,提高滿意度的同時(shí)推動(dòng)工作績(jī)效的提高,由此提高企業(yè)的整體績(jī)效,更快的實(shí)現(xiàn)最終的戰(zhàn)略目標(biāo)。
[Abstract]:With the rapid development of social economy and market, scholars pay more and more attention to the employee's job satisfaction, and the main area of concern is the relationship between the employee's job satisfaction and the employee's individual job performance. Different scholars come to different conclusions about these. In recent years, Chinese scholars have just begun to study the job satisfaction, mainly to explore the factors that affect the employees' job satisfaction and the interaction between them and their individual job performance. The employee's job satisfaction is a complex and changeable system. In this system, there are many factors affecting the job satisfaction, and the job satisfaction has an important impact on the individual and the overall performance. Therefore, many researchers have done more profound research on employee job satisfaction. Motivation refers to the comprehensive use of means such as material stimulation and spiritual encouragement to a specific target to enable employees to recognize the method and purpose of a leader. The process of motivating the employee's potential as a continuous effort to achieve the overall goal of the second job. Incentive system generally includes two aspects: material stimulation and spiritual encouragement. A system with good motivational effects helps to attract people to retain outstanding staff, encourage them to develop their potential, develop their talents, and make continuous efforts to achieve organizational goals. To improve the overall quality of staff, ultimately conducive to the realization of higher organizational goals. The research object of this paper is the employees of YC Electric Power Company. By reading the relevant literature at home and abroad and sorting out the network information, the paper develops the analysis scale of employee satisfaction in state-owned enterprises. At the same time, from the perspective of YC Electric Power Company employees, the questionnaire is sent out, and the data is sorted out after the questionnaire is collected. The main methods are the combination of theoretical investigation and empirical analysis. The research methods of this paper are as follows: reading and combing of literature, distribution and recovery of questionnaire, statistics and arrangement of data, conclusion and scheme design. The present situation of employee job satisfaction in YC Electric Power Company is illustrated, and the problem analysis and factor discussion are carried out to understand and understand the influencing factors of employee job satisfaction. Through investigation and analysis of the status quo of employee satisfaction in enterprises, the author analyzes what factors affect employee satisfaction, puts forward corresponding improvement measures according to this foundation, and designs targeted incentive schemes. It is of practical significance to improve the work performance of YC Company and even the same type of state-owned large and medium-sized enterprises. The research result of this paper is to understand the present situation of YC electric power company employees' job satisfaction, the difference of different departments, different types of employees, different ages and different degrees of employees' job satisfaction, And from different perspectives to find out the factors affecting employee job satisfaction, and based on this proposed incentive system design, this scheme can be better targeted at different levels of employee incentive. In order to better stimulate the work potential of employees, mobilize the enthusiasm of employees, improve satisfaction and promote the improvement of job performance, so as to improve the overall performance of the enterprise, and achieve the final strategic goal more quickly.
【學(xué)位授予單位】：山東大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2013
【分類號(hào)】：F272.92;F426.61

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本文編號(hào)：2154311