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基于戰(zhàn)略的X電力公司KPI指標(biāo)體系研究

發(fā)布時間:2018-06-14 10:46

  本文選題:X電力公司 + 人力資源管理。 參考:《陜西師范大學(xué)》2013年碩士論文


【摘要】:現(xiàn)代企業(yè)管理中的一個重要內(nèi)容是企業(yè)的人力資源管理工作。選擇和采用一個高效適用的績效管理模式是搞好人力資源管理工作的基礎(chǔ)。而績效考核是績效管理的關(guān)鍵環(huán)節(jié),績效考核的成功與否直接影響到整個績效管理過程的有效性。鑒于電力公司的層級管理體制特色及其在運(yùn)營過程具有工作內(nèi)容相對固定、工作模式相對規(guī)范,因此能夠通過采用關(guān)鍵績效指標(biāo)(Key Performance Indicator或Key Performance Index,簡稱KPI)的方法構(gòu)成企業(yè)績效管理系統(tǒng)的基礎(chǔ),對員工的工作業(yè)績和表現(xiàn)進(jìn)行評價與考核,以此顯著增強(qiáng)各層級組織的運(yùn)行效率,有效激發(fā)員工的工作熱情,確保各項管理程序的高效運(yùn)行,使組織和員工共同受益。本文即以將KPI方法引入X電力公司考核體系的應(yīng)用過程為例,總結(jié)研討了該方法在該公司的實(shí)施應(yīng)用經(jīng)驗(yàn)。 本文從人力資源戰(zhàn)略實(shí)施的角度出發(fā),通過運(yùn)用行為事件訪談法和調(diào)查問卷工作,在全面了解X電力公司現(xiàn)階段績效管理體系狀況的基礎(chǔ)上,尋找和探討了X電力公司的現(xiàn)行績效管理方式中存在的尚待改進(jìn)的問題,通過結(jié)合該公司現(xiàn)階段的經(jīng)營管理戰(zhàn)略及其人力資源戰(zhàn)略,以地方電力企業(yè)的實(shí)際情況為出發(fā)點(diǎn),以戰(zhàn)略地圖為依據(jù),運(yùn)用平衡計分卡(BSC)和KPI指標(biāo)方法構(gòu)建了X電力公司的新績效管理體制并予以實(shí)施。本改革方案通過對公司總體戰(zhàn)略層面、公司內(nèi)部運(yùn)營層面和組織成員的學(xué)習(xí)與成長層面這三個層面的研究,發(fā)掘出企業(yè)現(xiàn)階段的主要績效考核指標(biāo),對以戰(zhàn)略為導(dǎo)向的KPI績效管理體系重新定位,最大程度的發(fā)揮其在X電力公司績效管理體系中的重要作用。以崗位說明書為基礎(chǔ),建立各個層面的KPI績效管理體系,通過實(shí)施對組織結(jié)構(gòu)重組、對職工的針對性培訓(xùn)、通過薪酬分配制度改革激勵員工的積極性,提高員工的專業(yè)能力和工作效率。達(dá)到了提高X電力公司的人力資源管理水平,挖掘X電力公司的核心競爭力,以更好地應(yīng)對市場經(jīng)濟(jì)中面臨的競爭壓力,同時也能夠?yàn)槲覈胤诫娏ζ髽I(yè)績效管理工作提供借鑒與參考。
[Abstract]:An important part of modern enterprise management is human resource management. Choosing and adopting an efficient and applicable performance management model is the foundation of human resource management. The performance appraisal is the key link of the performance management, the success of the performance appraisal directly affects the effectiveness of the whole performance management process. In view of the characteristics of the hierarchical management system of power companies and their relatively fixed work contents and relatively standardized working patterns, Therefore, by using the key performance indicator or key performance Index (KPI) to form the foundation of the enterprise performance management system, the performance and performance of the employees can be evaluated and evaluated, so as to significantly enhance the operational efficiency of the organizations at all levels. Effectively stimulate the enthusiasm of the staff, ensure the efficient operation of various management procedures, so that the organization and staff benefit. Taking the application process of introducing KPI method into the examination system of X Power Company as an example, this paper summarizes and discusses the application experience of this method in this company. From the perspective of the implementation of human resources strategy, through the use of behavioral event interviews and questionnaires, this paper fully understands the current performance management system of X Power Company. This paper looks for and discusses the existing problems in the current performance management mode of X Power Company, and takes the actual situation of the local electric power enterprise as the starting point by combining the management strategy and human resource strategy of the company at the present stage. Based on the strategic map, the new performance management system of X Power Company is constructed and implemented by using the balanced Scorecard (BSCC) and KPI index method. Through the study of the overall strategy level, the internal operation level and the learning and growth level of the members of the organization, this reform program finds out the main performance evaluation indicators of the enterprise at the present stage. Reorienting the strategic oriented KPI performance management system to maximize its important role in X power company performance management system. On the basis of job description, KPI performance management system is established at all levels. Through the reorganization of organizational structure, the targeted training of employees, and the reform of salary distribution system, the enthusiasm of employees is encouraged. Improve the professional ability and efficiency of the staff. To improve the level of human resources management in X Power Company, and to tap the core competitiveness of X Power Company, in order to better deal with the competitive pressure in the market economy, At the same time, it can also provide reference and reference for the performance management of local electric power enterprises in our country.
【學(xué)位授予單位】:陜西師范大學(xué)
【學(xué)位級別】:碩士
【學(xué)位授予年份】:2013
【分類號】:F272.92;F426.61

【參考文獻(xiàn)】

相關(guān)期刊論文 前3條

1 李虹;電力行業(yè)的市場化改革[J];經(jīng)濟(jì)理論與經(jīng)濟(jì)管理;2005年03期

2 饒偉國;績效溝通該怎么做[J];人力資源;2005年03期

3 吳興寧;電監(jiān)會擴(kuò)權(quán)[J];商務(wù)周刊;2005年07期



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