發(fā)布時間：2018-05-11 11:44

  本文選題：品質(zhì)管理 + 品質(zhì)評價體系��； 參考：《長春理工大學》2013年碩士論文

【摘要】：隨著的經(jīng)濟的發(fā)展,品質(zhì)管理日趨完善,在各行業(yè)的品質(zhì)管理體系也逐漸融合,基本要求和條款互操作性更多。在眾多的品質(zhì)管理要求和方法中,如何合理、高效的運用執(zhí)行成為各類企業(yè)品質(zhì)管理工作中需要解決的關(guān)鍵問題和環(huán)節(jié)。 本文從DT企業(yè)通訊電源的品質(zhì)管理工作實際出發(fā),運用品質(zhì)管理、運營管理相關(guān)體系理論和品質(zhì)改進工具方法,提出量化的全過程品質(zhì)管理評價體系概念,開展了其量化全過程品質(zhì)管理評價體系的設計與應用研究工作。研究成果一方面有利于提高DT企業(yè)的品質(zhì)管理工作,同時提供給相關(guān)企業(yè)開展品質(zhì)管理工作提供可行的參考。具體有以下幾個方面, 首先,本文闡述了通過戴明博士的PDCA的品質(zhì)持續(xù)改善的應用,提出量化的品質(zhì)評價體系的四個步驟,其包括資料的收集、資料的審核、資料量化轉(zhuǎn)換和持續(xù)應用更新的過程。這樣為奠定了整個量化的全過程品質(zhì)管理體系的基礎(chǔ)。 其次,本文通過對FMEA理論中的RPN風險優(yōu)先數(shù)的研究,運用RPN評估問題風險程度的特點,轉(zhuǎn)而用來評定標準條文的重要程度。依據(jù)風險越高的項目,其中重要程度也更高的原則,建立量化轉(zhuǎn)換模型。 最后,本文根據(jù)量化的品質(zhì)評價體系的形成機制,推導出從產(chǎn)品設計及驗證、產(chǎn)品生產(chǎn)制程設計及驗證到量產(chǎn)制程的品質(zhì)管理的評價體系的工具,其分別對應設計評價標準(DFS)、制程設計評價標準(MFS)和制程品質(zhì)管理評價標準(QPA)。并根據(jù)評價工具的特點設計管理流程,多重把關(guān),形成從源頭管理的品質(zhì)預防管理。根據(jù)市場的瞬息萬變的特點,在過程品質(zhì)管理中應用把握重點和關(guān)鍵點的前提條件下,做到“十拿九穩(wěn)”(滿分的標準收集設計,90%的重點和關(guān)鍵點的需要合格通過,10%持續(xù)改善)縮短產(chǎn)品設計評估驗證的周期,減少失敗品質(zhì)成本,用以滿足市場需求。 高品質(zhì)的產(chǎn)品,高品質(zhì)的管理,高品質(zhì)的服務是一直被追求的目標。如何設計一套合理的、完整的評價體系,用以衡量產(chǎn)品、管理和服務“好”程度正是本文所研究解決的內(nèi)容。
[Abstract]:With the development of economy, quality management is becoming more and more perfect. Among all kinds of quality management requirements and methods, how to apply them reasonably and efficiently has become a key problem and link in the quality management of all kinds of enterprises. Based on the practice of quality management of DT enterprise communication power supply, this paper puts forward the concept of the whole process quality management evaluation system based on the theory of quality management, the theory of operation management and the method of quality improvement tool. The design and application of the quantitative whole process quality management evaluation system were carried out. On the one hand, the research results are helpful to improve the quality management of DT enterprises, and at the same time, it provides a feasible reference for related enterprises to carry out quality management work. There are the following aspects: First of all, this paper describes the application of continuous quality improvement of PDCA by Dr. Dai Ming, and puts forward four steps of quantitative quality evaluation system, including data collection, data audit, data quantization conversion and continuous application updating process. This has laid the foundation of the whole quantitative whole process quality management system. Secondly, through the study of the RPN risk priority in FMEA theory, this paper uses the characteristics of RPN to evaluate the risk degree of the problem, and then uses it to evaluate the importance of the standard articles. According to the principle that the higher the risk is, the more important the project is, the quantitative transformation model is established. Finally, according to the formation mechanism of the quantitative quality evaluation system, this paper deduces the tools of the evaluation system from product design and verification, product production process design and verification to mass production process quality management. It corresponds to the design evaluation standard (DFS), the process design evaluation standard (MFS) and the process quality management evaluation standard (QPA) respectively. According to the characteristics of evaluation tools, the management process is designed, and the quality prevention management from the source is formed. According to the rapidly changing characteristics of the market, under the precondition of grasping the key points and the key points in the process quality management, It can shorten the period of product design evaluation and verification, reduce the cost of failure quality, and meet the market demand. High-quality products, high-quality management, high-quality services have been pursued. How to design a reasonable and complete evaluation system to measure the "good" degree of product, management and service is the content of this paper.
【學位授予單位】：長春理工大學
【學位級別】：碩士
【學位授予年份】：2013
【分類號】：F426.63;F273

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