本文關鍵詞：如何開展客戶關系管理工作　出處：《大眾用電》2013年03期 　論文類型：期刊論文

  更多相關文章： 如何 開展 客戶關系 管理工作

【摘要】：正1制定方案、營造氛圍制定開展客戶關系管理的實施方案,送達檢修、生產(chǎn)、調度、電網(wǎng)發(fā)展等部門會審,對開展客戶關系管理工作進行前期調查,形成適應市場、服務客戶的實施方案,并通過95598網(wǎng)站公示實施方案。2確定開展客戶關系管理的客戶名單(1)供電企業(yè)將按照開展客戶關系管理的總體思路和工作目標,與相關客戶主動溝通,宣傳、發(fā)動各電力客戶積極參與客戶關系管理,并本著"自愿參與、協(xié)調確
[Abstract]:The 1 is to develop programs and create atmosphere to develop the implementation scheme of customer relationship management, service, maintenance, production scheduling, grid development departments and the preliminary investigation on developing customer relationship management, the implementation plan to adapt to the market, customer service, and through the 95598 website publicity plan. 2, identify the list of customers to carry out CRM. (1) the power supply enterprises will actively communicate with relevant customers in accordance with the general ideas and objectives of CRM, and promote and mobilize all electric customers to actively participate in customer relationship management.
【作者單位】： 岳陽電業(yè)局;
【分類號】：F274
【正文快照】： 1制定方案、營造氛圍制定開展客戶關系管理的實施方案,送達檢修、生產(chǎn)、調度、電網(wǎng)發(fā)展等部門會審,對開展客戶關系管理工作進行前期調查,形成適應市場、服務客戶的實施方案,并通過95598網(wǎng)站公示實施方案。2確定開展客戶關系管理的客戶名單(1)供電企業(yè)將按照開展客戶關系管理，

本文編號：1347794