本文關(guān)鍵詞：如何開(kāi)展客戶關(guān)系管理工作　出處：《大眾用電》2013年03期 　論文類型：期刊論文

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【摘要】：正1制定方案、營(yíng)造氛圍制定開(kāi)展客戶關(guān)系管理的實(shí)施方案,送達(dá)檢修、生產(chǎn)、調(diào)度、電網(wǎng)發(fā)展等部門會(huì)審,對(duì)開(kāi)展客戶關(guān)系管理工作進(jìn)行前期調(diào)查,形成適應(yīng)市場(chǎng)、服務(wù)客戶的實(shí)施方案,并通過(guò)95598網(wǎng)站公示實(shí)施方案。2確定開(kāi)展客戶關(guān)系管理的客戶名單(1)供電企業(yè)將按照開(kāi)展客戶關(guān)系管理的總體思路和工作目標(biāo),與相關(guān)客戶主動(dòng)溝通,宣傳、發(fā)動(dòng)各電力客戶積極參與客戶關(guān)系管理,并本著"自愿參與、協(xié)調(diào)確
[Abstract]:The 1 is to develop programs and create atmosphere to develop the implementation scheme of customer relationship management, service, maintenance, production scheduling, grid development departments and the preliminary investigation on developing customer relationship management, the implementation plan to adapt to the market, customer service, and through the 95598 website publicity plan. 2, identify the list of customers to carry out CRM. (1) the power supply enterprises will actively communicate with relevant customers in accordance with the general ideas and objectives of CRM, and promote and mobilize all electric customers to actively participate in customer relationship management.
【作者單位】： 岳陽(yáng)電業(yè)局;
【分類號(hào)】：F274
【正文快照】： 1制定方案、營(yíng)造氛圍制定開(kāi)展客戶關(guān)系管理的實(shí)施方案,送達(dá)檢修、生產(chǎn)、調(diào)度、電網(wǎng)發(fā)展等部門會(huì)審,對(duì)開(kāi)展客戶關(guān)系管理工作進(jìn)行前期調(diào)查,形成適應(yīng)市場(chǎng)、服務(wù)客戶的實(shí)施方案,并通過(guò)95598網(wǎng)站公示實(shí)施方案。2確定開(kāi)展客戶關(guān)系管理的客戶名單(1)供電企業(yè)將按照開(kāi)展客戶關(guān)系管理，

本文編號(hào)：1347794