發(fā)布時(shí)間：2018-04-04 18:17

  本文選題：武進(jìn)地稅　切入點(diǎn)：績效管理　出處：《大連海事大學(xué)》2017年碩士論文

【摘要】：近年來,隨著深化征管改革的逐步推進(jìn),地稅工作的內(nèi)容、流程、機(jī)制、重心已悄然發(fā)生了改變,干部隊(duì)伍在思想觀念、履職意識(shí)等方面出現(xiàn)了與形勢(shì)發(fā)展不相適應(yīng)的一系列問題,“不求有功、但求無過”“平均主義”等思想弊端逐步暴露,納稅服務(wù)質(zhì)量和稅收行政效率有逐步降低的趨勢(shì),并引起了納稅人的諸多不滿。在此背景下,常州市武進(jìn)地方稅務(wù)局在2013年開始啟動(dòng)戰(zhàn)略績效管理體系建設(shè)�？冃Ч芾斫�(jīng)歷了 100多年的研究發(fā)展,已經(jīng)成為了現(xiàn)代社會(huì)主流的管理方式之一,也成為我國行政管理改革中解決各類社會(huì)經(jīng)濟(jì)矛盾的重要途徑。但是由于稅務(wù)系統(tǒng)績效管理的研究時(shí)間比較短,績效管理的水平還比較低,取得的成效還不顯著。因此,有必要對(duì)于地稅系統(tǒng)的績效管理進(jìn)行梳理,找尋問題根源所在,制定行之有效的管理方法,才能發(fā)揮出績效管理的優(yōu)勢(shì),更好的發(fā)揮稅務(wù)干部的潛力,讓地稅部門更好的為國聚財(cái),為民收稅。本文首先從基層地稅部門的績效管理研究入手,論述了績效管理的理論、常用管理方法,然后以常州市武進(jìn)地方稅務(wù)局績效管理實(shí)踐為分析個(gè)案,從績效管理的宣傳推廣、稅務(wù)干部的參與度、考評(píng)結(jié)果的應(yīng)用等方面進(jìn)行總結(jié),提出目前武進(jìn)地稅績效管理存在的問題及其原因,其次結(jié)合美國、新加坡、廣州等國內(nèi)外稅務(wù)部門績效管理的實(shí)踐經(jīng)驗(yàn),提出績效管理文化體系建設(shè)、提升績效指標(biāo)設(shè)計(jì)的科學(xué)性、完善相關(guān)配套和工作機(jī)制等措施。通過挖掘稅務(wù)干部的潛能,提高其工作效率,最終達(dá)到優(yōu)化納稅服務(wù)的目的,完成國家賦予我們的使命。
[Abstract]:In recent years, with the gradual progress of deepening the reform of collection and management, the content, process, mechanism and center of gravity of local tax work have quietly changed, and the cadre team is thinking and thinking.There are a series of problems which are not suitable for the development of the situation in the aspects of duty consciousness, such as "not seeking meritorious service, but seeking no more than equalitarianism", and so on. The quality of tax service and the efficiency of tax administration have gradually decreased.And caused a lot of dissatisfaction from taxpayers.In this context, Wujin Local Taxation Bureau of Changzhou started the construction of strategic performance management system in 2013.After more than 100 years of research and development, performance management has become one of the mainstream management methods in modern society, and has also become an important way to solve all kinds of social and economic contradictions in the administrative reform of our country.However, the research time of tax system performance management is relatively short, the level of performance management is still low, and the results are not significant.Therefore, it is necessary to comb the performance management of the local tax system, find out the root of the problem, and formulate effective management methods, in order to give full play to the advantages of performance management and give full play to the potential of tax cadres.Let the local tax department better for the country to collect money, for the people to collect taxes.This paper begins with the research on the performance management of the local tax department at the grass-roots level, and discusses the theory and common management methods of the performance management. Then, taking the performance management practice of Wujin Local Taxation Bureau of Changzhou City as an analysis case, the propaganda and promotion of the performance management is carried out.This paper summarizes the participation of tax cadres and the application of evaluation results, and points out the existing problems and causes of Wujin local tax performance management. Secondly, it combines the practical experience of domestic and foreign tax departments, such as the United States, Singapore, Guangzhou, and so on.This paper puts forward some measures, such as the construction of cultural system of performance management, the improvement of the scientific design of performance indicators, and the improvement of relevant supporting and working mechanism.By tapping the potential of tax cadres and improving their working efficiency, we can finally achieve the goal of optimizing tax service and fulfill the mission entrusted to us by the state.
【學(xué)位授予單位】：大連海事大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2017
【分類號(hào)】：F812.42;D630.3

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本文編號(hào)：1711121