【摘要】：隨著經濟的全球化，市場競爭從傳統(tǒng)的企業(yè)之間的競爭已經轉變?yōu)楣⿷溨g的競爭,傳統(tǒng)的賣方市場已經轉變?yōu)橐灶櫩蜑閷虻馁I方市場。并且產品質量已經成為供應鏈企業(yè)間競爭的關鍵因素。因此，如何保證和提高產品的質量已經成為未來供應鏈之間競爭的關鍵因素。 供應鏈環(huán)境下產品的質量己經擴展到貫穿于產品的設計、采購、加工制造、銷售服務等全過程，由傳統(tǒng)的靜態(tài)質量擴展到由時間和過程決定的動態(tài)質量。傳統(tǒng)質量管理方法已經無法適應。如何在供應鏈運營過程中保證和提高產品質量,已經成為供應鏈核心企業(yè)面臨的關鍵問題。因此，本文針對供應鏈環(huán)境下產品質量生命周期性和動態(tài)性，從供應鏈的運營過程、產品質量的形成規(guī)律等方面進行全面深入分析，主要研究內容如下： （l）首先，詳細分析供應鏈的運營過程，并應用產品全生命周期理論深入研究供應鏈環(huán)境下產品質量的形成過程；在此基礎上，找出供應鏈環(huán)境下影響產品質量的關鍵因素，為后面質量評價體系研究提供基礎。 （2）其次，針對目前產品質量評價指標體系不全面的問題，本文深入研究影響產品質量的關鍵因素，從技術性、經濟性和綠色性等方面進行分析，建立產品質量評價體系模型，并建立相應的產品質量評價指標體系。 （3）針對復雜、動態(tài)的供應鏈環(huán)境下產品質量評價問題，對比分析現(xiàn)有產品質量評價方法存在的問題，提出一種基于序關系法(G1法)和模糊綜合評價相結合的產品質量評價方法，實現(xiàn)供應鏈環(huán)境下動態(tài)的產品質量評價問題，解決目前產品質量評價方法存在的評價效率低、主觀性強等問題。 （4）最后，以F335潤滑油站產品為例，應用JSP+Servlet開發(fā)模式與SQL Server2000數(shù)據(jù)庫開發(fā)供應鏈環(huán)境下的產品質量評價原型系統(tǒng)，驗證了前面提出的理論模型和算法的正確性和可行性。
[Abstract]:With the globalization of economy, the market competition has changed from the traditional competition among enterprises to the competition between supply chains, and the traditional seller market has changed into a customer-oriented buyer's market. And product quality has become a key factor in competition between supply chain enterprises. Therefore, how to ensure and improve the quality of products has become a key factor in future supply chain competition. The quality of products in supply chain environment has been extended to the whole process of product design, procurement, manufacturing, sales and service, from traditional static quality to dynamic quality determined by time and process. Traditional quality management methods have been unable to adapt. How to ensure and improve product quality in the process of supply chain operation has become a key problem faced by supply chain core enterprises. Therefore, aiming at the periodicity and dynamics of product quality in supply chain environment, this paper makes a comprehensive and in-depth analysis from the aspects of supply chain operation process and product quality formation law. The main research contents are as follows: firstly, (l), The operation process of supply chain is analyzed in detail, and the forming process of product quality under supply chain environment is deeply studied by applying product life cycle theory, and on this basis, the key factors influencing product quality in supply chain environment are found out. (2) secondly, aiming at the problem that the index system of product quality evaluation is not comprehensive at present, this paper deeply studies the key factors that affect the quality of products, from the technical point of view, Based on the analysis of economy and green, the model of product quality evaluation system is established, and the corresponding index system of product quality evaluation is established. (3) aiming at the problem of product quality evaluation in complex and dynamic supply chain environment, By comparing and analyzing the problems existing in the existing product quality evaluation methods, a product quality evaluation method based on the combination of order relation method (G1) and fuzzy comprehensive evaluation is proposed to realize the dynamic product quality evaluation in the supply chain environment. To solve the problems of low evaluation efficiency and strong subjectivity existing in the current product quality evaluation methods. (4) finally, taking the products of F335 lubricating oil station as an example, The prototype system of product quality evaluation under supply chain environment is developed by using JSP Servlet development mode and SQL Server2000 database. The correctness and feasibility of the theoretical model and algorithm proposed above are verified.
【學位授予單位】：沈陽工業(yè)大學
【學位級別】：碩士
【學位授予年份】：2014
【分類號】：F274;F273.2

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