【摘要】：世界各國(guó)在二十世紀(jì)與七十年代的時(shí)候進(jìn)行新公共管理的熱潮,也就是在那個(gè)時(shí)候,世界各國(guó)隨著新公共管理的帶動(dòng),開(kāi)始進(jìn)行政府的改革。在進(jìn)行政府的改革運(yùn)動(dòng)中,提高各政府部門的工作效率受到當(dāng)時(shí)的高度關(guān)注。對(duì)政府部門進(jìn)行績(jī)效評(píng)估則是當(dāng)時(shí)盛行的新公共管理對(duì)公共部門進(jìn)行績(jī)效改進(jìn)的重要手段,也是當(dāng)時(shí)推行的服務(wù)型政府重點(diǎn)工作之一�？�(jī)效評(píng)估能夠幫助組織達(dá)到目標(biāo),對(duì)組織員工進(jìn)行績(jī)效的考評(píng)還能夠改善組織機(jī)構(gòu)內(nèi)部的管理水平,而且對(duì)組織人力資源的完善管理提高莫大的幫助,由此政府部門的績(jī)效評(píng)估受到世界各國(guó)政府部門的高度重視,是當(dāng)時(shí)進(jìn)行行政管理的重要內(nèi)容�？�(jī)效考核的考核指標(biāo)體系的建立時(shí)進(jìn)績(jī)效評(píng)估的關(guān)鍵,進(jìn)行績(jī)效管理也是當(dāng)時(shí)政府部門進(jìn)行改革的方向。而政府部門的稅收機(jī)構(gòu)進(jìn)行績(jī)效評(píng)估也是政府部門關(guān)注的重點(diǎn)內(nèi)容。本文首先分析選題的背景,介紹了稅收部門績(jī)效考評(píng)的國(guó)內(nèi)外現(xiàn)狀,確定本文的主要研究?jī)?nèi)容,研究目標(biāo)及研究的意義,采用的系統(tǒng)具體技術(shù)開(kāi)發(fā)路線,而后又具體的分析層次分析法、“3E”評(píng)價(jià)法、關(guān)鍵績(jī)效指標(biāo)評(píng)價(jià)法等績(jī)效評(píng)估的方法優(yōu)缺點(diǎn),在明確考核對(duì)象的基礎(chǔ)上,選擇合適的績(jī)效評(píng)估方法構(gòu)建基層稅收機(jī)構(gòu)的評(píng)價(jià)體系,建立稅收評(píng)估系統(tǒng),改善稅收機(jī)構(gòu)的管理水平。本文在進(jìn)行大量的文獻(xiàn)研究和實(shí)證考察的基礎(chǔ)上,對(duì)開(kāi)發(fā)系統(tǒng)進(jìn)行需求分析,并用簡(jiǎn)單易懂的語(yǔ)言與用戶進(jìn)行深入的溝通,明確用戶的需求,建立需求分析文檔,而后選擇合適績(jī)效評(píng)估的方法,建立績(jī)效評(píng)估的指標(biāo)體系,選擇利用統(tǒng)一建模語(yǔ)言UML對(duì)系統(tǒng)進(jìn)行具體分析,利用J2EE開(kāi)發(fā)平臺(tái),選擇B/S的系統(tǒng)體系結(jié)構(gòu),SQL Server2000作為系統(tǒng)的支撐數(shù)據(jù)庫(kù),進(jìn)行基層稅收機(jī)構(gòu)的績(jī)效評(píng)估系統(tǒng)的開(kāi)發(fā)和設(shè)計(jì),最后對(duì)開(kāi)發(fā)的評(píng)估系統(tǒng)進(jìn)行功能及非功能的詳細(xì)測(cè)試,系統(tǒng)達(dá)標(biāo)后投入運(yùn)行。本文對(duì)于基層稅收機(jī)構(gòu)績(jī)效評(píng)估設(shè)計(jì)的績(jī)效評(píng)估指標(biāo)進(jìn)行量化,而且設(shè)計(jì)簡(jiǎn)單,具有普遍的適用性。本文希望通過(guò)稅收部門績(jī)效評(píng)估系統(tǒng)的建立能夠改善稅收部門的管理水平,提高稅收部門工作的績(jī)效水平,解決當(dāng)前稅收部門管理存在的問(wèn)題。
[Abstract]:The upsurge of new public management was carried out in the world in the 20th century and the seventies. At that time, with the drive of the new public management, the countries of the world began to carry out the reform of the government. In the government reform movement, improving the efficiency of government departments was highly concerned at that time. Performance evaluation of government departments is the prevailing new public management to improve the performance of the public sector is an important means, but also the implementation of service-oriented government at that time one of the key work. Performance evaluation can help the organization to achieve the goals, the performance of the organization staff evaluation can also improve the management level within the organization, but also to improve the organization's human resources management to improve the great help. As a result, the performance evaluation of government departments was highly valued by government departments all over the world, which was an important content of administrative management at that time. The establishment of performance appraisal index system is the key to performance evaluation, and performance management is also the direction of government reform at that time. The performance evaluation of the tax authorities of government departments is also the focus of government attention. This paper first analyzes the background of the selected topic, introduces the domestic and foreign status of tax department performance evaluation, determines the main research content, research objectives and significance of the research, the system specific technology development route. Then, the advantages and disadvantages of analytic hierarchy process (AHP), "3e" evaluation method, key performance index evaluation method and so on are analyzed. Select the appropriate performance evaluation method to construct the evaluation system of the grass-roots tax institutions, establish the tax evaluation system, and improve the management level of the tax institutions. On the basis of a large number of literature studies and empirical investigations, this paper analyzes the requirements of the development system, communicates with users in a simple and understandable language, clarifies the needs of users, and establishes a demand analysis document. Then select the appropriate performance evaluation method, establish the performance evaluation index system, choose to use the unified modeling language UML to analyze the system, use the J2EE development platform, choose the system architecture of B / S. As the supporting database of the system, SQL Server2000 develops and designs the performance evaluation system of the grass-roots tax institutions. Finally, the function and non-function of the developed evaluation system are tested in detail, and the system is put into operation after reaching the standard. This paper quantifies the performance evaluation index of grass-roots tax institutions, and the design is simple and has universal applicability. This paper hopes that the establishment of the tax department performance evaluation system can improve the management level of the tax department, improve the performance level of the tax department work, and solve the problems existing in the current tax department management.
【學(xué)位授予單位】：電子科技大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2014
【分類號(hào)】：TP311.52

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