W市國稅局績效考核存在問題與對策研究
發(fā)布時間:2018-06-03 12:40
本文選題:績效考核 + 國家稅務(wù)局; 參考:《黑龍江大學(xué)》2016年碩士論文
【摘要】:績效考核作為績效管理的核心內(nèi)容,在基層國稅部門得到了廣泛重視,并逐步摸索建立適合自身的績效考核體系,但是由于缺乏系統(tǒng)的理論指導(dǎo),現(xiàn)行的績效考核作用往往達(dá)不到預(yù)期效果。為了更好實現(xiàn)稅收現(xiàn)代化的戰(zhàn)略目標(biāo),提高稅務(wù)機(jī)關(guān)的工作效率,構(gòu)建一套行之有效的績效考核體系成為基層稅務(wù)機(jī)關(guān)的當(dāng)務(wù)之急。基于上述原因,本人運(yùn)用在攻讀公共管理碩士期間學(xué)習(xí)到的知識,在學(xué)校查閱很多文獻(xiàn)資料,研究稅務(wù)基層部門在稅務(wù)工作中實施的管理方式,并且將該管理方式與績效考核有效的結(jié)合起來,以W市國稅局為研究對象,結(jié)合相關(guān)理論和國內(nèi)外稅務(wù)部門的先進(jìn)做法,得出了很多改善W市國稅局現(xiàn)在實施的稅務(wù)績效考核制度的建議措施。首先,提出要改善績效考核環(huán)境;其次,提出要按照組織目標(biāo)并且考慮被考核部門工作重點(diǎn)設(shè)置考核指標(biāo);再次,引用360度績效考核和工作量考核法來創(chuàng)新績效考核方式,同時對于主觀考核指標(biāo)使用分檔考評體系,最后,通過建立績效考核激勵、約束和反饋機(jī)制,保障績效考核結(jié)果的合理應(yīng)用。本篇文章一共由五個組成部分,第一部分主要說明該論文的研究背景及意義、研究思路和方法、國內(nèi)外研究現(xiàn)狀。第二部分對論文中涉及的績效考核理論基礎(chǔ)進(jìn)行概述。第三部分是以W市國稅務(wù)局稅收工作績效考核為研究對象,對其進(jìn)行深入剖析,分析查找該局稅收工作績效考核存在的主要問題,以及產(chǎn)生這些問題的原因所在。第四部分對國內(nèi)外稅務(wù)部門績效考核的成功模式和先進(jìn)經(jīng)驗進(jìn)行了介紹和借鑒。第五部分是本文研究的重點(diǎn),提出了一些能夠改善W市稅收工作績效考核的意見與建議,主要包括下面幾個方面,比如改善績效考核工作的環(huán)境,改進(jìn)考核指標(biāo),創(chuàng)新稅收工作績效考核方法以及合理的利用得到的考核結(jié)果。
[Abstract]:As the core content of performance management, performance appraisal has been widely paid attention to by the national tax departments at the grass-roots level, and gradually explored the establishment of its own performance appraisal system, but due to the lack of systematic theoretical guidance, The current performance appraisal function often does not reach the anticipated effect. In order to realize the strategic goal of tax modernization, improve the work efficiency of tax authorities and build an effective performance appraisal system, it is urgent for the tax authorities at the grass-roots level. For the above reasons, I have used the knowledge I learned during my master's degree in public administration, consulted a lot of literature in the school, and studied the management methods implemented by the tax grassroots departments in the tax work. And effectively combine this management method with the performance appraisal, take the State Revenue Bureau of W City as the research object, combine the relevant theories and the advanced practices of the domestic and foreign tax departments, A lot of measures to improve the tax performance appraisal system implemented by the State Taxation Bureau of W City are obtained. Firstly, it proposes to improve the performance appraisal environment; secondly, it proposes to set the evaluation index according to the organizational objectives and consider the work focus of the department to be assessed; thirdly, the 360-degree performance appraisal and workload appraisal method is used to innovate the performance appraisal method. At the same time, the subjective evaluation index is divided into file evaluation system. Finally, the reasonable application of performance appraisal results is ensured by establishing performance appraisal incentive, constraint and feedback mechanism. This paper consists of five parts. The first part mainly explains the research background and significance, the research ideas and methods, and the current research situation at home and abroad. The second part summarizes the theoretical basis of performance appraisal. The third part takes the performance appraisal of tax work of W City Taxation Bureau as the research object, analyzes and finds out the main problems existing in the performance appraisal of tax work of W City Taxation Bureau, and the reasons for these problems. The fourth part introduces and draws lessons from the successful model and advanced experience of domestic and foreign tax department performance appraisal. The fifth part is the focus of this paper, put forward some suggestions and suggestions to improve the performance appraisal of tax work in W city, mainly include the following aspects, such as improving the environment of performance appraisal, improving the evaluation index, Innovation of tax performance evaluation methods and reasonable use of the results obtained.
【學(xué)位授予單位】:黑龍江大學(xué)
【學(xué)位級別】:碩士
【學(xué)位授予年份】:2016
【分類號】:F812.42
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本文編號:1972811
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