本文關(guān)鍵詞：基于工作責(zé)任感的公務(wù)員心理契約問題研究　出處：《南京理工大學(xué)》2014年碩士論文　論文類型：學(xué)位論文

  更多相關(guān)文章： 公務(wù)員 心理契約 工作責(zé)任感 政府

【摘要】：將心理契約理論與方法引入公共管理領(lǐng)域,尤其是關(guān)于公務(wù)員心理契約問題的研究,對于提升公務(wù)員隊伍的工作責(zé)任感和政府管理效能都具有重要意義。目前,國內(nèi)關(guān)于公務(wù)員心理契約問題的探討尚處于起步階段,研究的深度和系統(tǒng)性仍顯不足,如心理契約違背與破裂的區(qū)別與聯(lián)系、和諧心理契約的構(gòu)建路徑與策略、公務(wù)員心理預(yù)期的分析等問題都有待深入系統(tǒng)的探究。 該文以蚌埠市公務(wù)員為研究樣本,以實(shí)證研究為基礎(chǔ),以期了解我國公務(wù)員心理契約的結(jié)構(gòu)維度及內(nèi)部關(guān)系；基于工作責(zé)任感視角,探究公務(wù)員心理契約特征及其影響因素；在此基礎(chǔ)上,提出了我國公務(wù)員心理契約重構(gòu)的基本路徑。該文主要結(jié)論有三：第一,揭示了公務(wù)員心理契約的結(jié)構(gòu)要素和模型,即(1)公務(wù)員心理契約內(nèi)涵包括兩個方面：政府行政組織對公務(wù)員的心理期望所包含的文化素質(zhì)、工作能力、敬業(yè)精神、誠實(shí)忠誠等十個期望要素；公務(wù)員對政府行政組織心理期望所包含的職業(yè)生涯前景、學(xué)習(xí)培訓(xùn)機(jī)會、公正公平待遇、組織文化情景等十個期望要素。(2)不同性別、不同年齡、不同學(xué)歷、不同行政級別和不同工作年限公務(wù)員的心理期望重要程度分布存在差異。(3)我國公務(wù)員心理契約是雙向多維度結(jié)構(gòu)模型。第二、我國公務(wù)員心理契約與工作責(zé)任感的關(guān)系是：(1)公務(wù)員心理契約對其工作責(zé)任感具有顯著影響,但不同維度對工作責(zé)任感的影響有所不同。(2)由于職業(yè)的穩(wěn)定性,大部分公務(wù)員愿意繼續(xù)留職。(3)大部分公務(wù)員認(rèn)為政府行政組織的口頭承諾沒有履行,同時也感受不到職業(yè)成就感。第三,根據(jù)公務(wù)員心理契約的結(jié)構(gòu)與特性,提出了構(gòu)建和諧公務(wù)員心理契約的建議和策略：(1)比較分析了我國公務(wù)員心理契約與企業(yè)員工心理契約的異同。(2)提出了心理契約管理過程中的對策建議,即基于職業(yè)品質(zhì)維度、工作態(tài)度維度、期望回報維度、人文環(huán)境維度、發(fā)展愿景維度的公務(wù)員心理契約重建途徑；重建公務(wù)員心理契約的關(guān)注點(diǎn)：關(guān)注女性公務(wù)員心理契約,加強(qiáng)公務(wù)員職業(yè)生涯管理,采取多源流激勵措施。
[Abstract]:It is of great significance to introduce the theory and method of psychological contract into the field of public administration, especially the research on the psychological contract of civil servants, which is of great significance to enhance the sense of responsibility of civil servants and the efficiency of government management. The research on the psychological contract of civil servants is still in the initial stage, the depth and systematization of the study is still insufficient, such as the difference and connection between the breach and rupture of the psychological contract, the construction path and strategy of the harmonious psychological contract. The analysis of the psychological expectation of civil servants needs to be explored deeply and systematically. This paper takes Bengbu city civil servant as the research sample, based on the empirical research, in order to understand the structural dimension and internal relationship of the civil servants' psychological contract in China; Based on the perspective of job responsibility, this paper probes into the characteristics of civil servants' psychological contract and its influencing factors. On this basis, this paper puts forward the basic path of the reconstruction of civil servants' psychological contract. The main conclusions of this paper are as follows: first, it reveals the structural elements and models of the civil servants' psychological contract. That is to say, the connotation of civil servants' psychological contract includes two aspects: the cultural quality, working ability, professionalism, honesty and loyalty of the government administration organization to the civil servant's psychological expectation; Civil servants' expectation on the psychological expectations of government administration organizations includes career prospects, learning opportunities, fair and equitable treatment, organizational cultural situation, etc.) different gender, different age. Different degrees of education, different administrative levels and different working years of civil servants have different distribution of psychological expectation importance.) the psychological contract of civil servants in China is a two-way multi-dimensional structure model. Second. The relationship between the psychological contract of civil servants and the sense of work responsibility is 1: 1) the psychological contract of civil servants has a significant impact on their sense of work responsibility. But different dimensions have different effects on job responsibility. 2) because of career stability. Most civil servants are willing to stay on. (3) most civil servants think that the verbal promises made by the government administration have not been fulfilled, and at the same time they do not feel a sense of professional achievement. Third. According to the structure and characteristics of civil servants psychological contract. This paper puts forward some suggestions and strategies for constructing harmonious psychological contract for civil servants. (1) A comparative analysis of the similarities and differences between the psychological contract of civil servants and the psychological contract of enterprise employees in China is made. The countermeasures and suggestions in the process of psychological contract management are put forward. That is based on the professional quality dimension, work attitude dimension, expected return dimension, humanistic environment dimension, development vision dimension of the psychological contract reconstruction of civil servants; The focus of rebuilding the psychological contract of civil servants is to pay attention to the psychological contract of female civil servants, to strengthen the career management of civil servants, and to take multi-source incentive measures.
【學(xué)位授予單位】：南京理工大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2014
【分類號】：D630.3

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本文編號：1371388