多項目管理環(huán)境下的業(yè)主方施工管理過程績效評價指標體系
發(fā)布時間：2019-01-19 16:25
【摘要】：業(yè)主方的項目管理對工程項目的成功起著決定性的作用。在多項目管理環(huán)境下,企業(yè)管理層有測評每個建設項目管理過程績效的需求。傳統(tǒng)的項目后評價對已經(jīng)建設完成的被評價項目本身無法起到控制作用,而對項目管理過程績效的研究可以克服后評價的不足。論文考慮了在多項目管理環(huán)境下,將業(yè)主方施工管理過程績效作為研究主題,分為兩個子問題：如何界定業(yè)主方施工管理過程績效；如何建立業(yè)主方施工管理過程績效評價指標體系。通過文獻調(diào)研法對相關(guān)概念的分析研究,論文將業(yè)主方施工管理過程績效的概念界定為：業(yè)主方項目管理部門在工程建設施工階段對項目進行組織、協(xié)調(diào)與控制,通過專業(yè)、系統(tǒng)的評價指標體系客觀地反映出的項目管理過程中組織的管理行為效率及組織行為產(chǎn)生的過程結(jié)果的實現(xiàn)程度的綜合體現(xiàn)。在此基礎上,結(jié)合多項目管理環(huán)境對項目管理過程績效的影響,建立了業(yè)主方施工管理過程績效評價指標初始集,采用Delphi法和層次分析篩選指標法對績效評價指標進行篩選,最終建立了業(yè)主方施工管理過程績效評價指標體系,該體系包括目標控制、資源配置、協(xié)調(diào)溝通、信息管理四大類共二十七個評價指標。其中目標控制包括成本控制(三個評價指標)、質(zhì)量控制(四個評價指標)、進度控制(四個評價指標)和其他控制目標(四個評價指標)；資源配置包括五個評價指標；協(xié)調(diào)溝通包括三個評價指標；信息管理包括四個評價指標。并建立了基于層次分析的模糊綜合評價方法模型,通過案例研究驗證了評價指標體系的可行性。論文建立的管理過程績效評價指標體系可以為業(yè)主方施工階段提供了有效的項目績效管理工具,建立指標體系的方法可以為工程項目其他建設階段或其他項目參與方建立項目管理過程績效評價指標體系提供借鑒。
[Abstract]:The owner's project management plays a decisive role in the success of the project. In a multi-project management environment, enterprise management needs to evaluate the performance of each construction project management process. The traditional post-evaluation can not control the completed project itself, but the research on the performance of the project management process can overcome the shortcomings of post-evaluation. In this paper, under the environment of multi-project management, the performance of owner's construction management process is considered as the research topic, which is divided into two sub-problems: how to define the performance of owner's construction management process; How to establish the performance evaluation index system of owner-side construction management process. Through the analysis and study of the related concepts by the method of literature investigation, the paper defines the concept of the performance of the owner's construction management process as: the owner's project management department organizes, coordinates and controls the project during the construction stage of the project, and through the specialty, The systematic evaluation index system objectively reflects the efficiency of the organization's management behavior and the degree of realization of the process result in the process of project management. On this basis, combined with the impact of the multi-project management environment on the performance of the project management process, the initial set of performance evaluation indicators of the owner's construction management process is established, and the performance evaluation indicators are screened by the Delphi method and the hierarchical analysis screening index method. Finally, the performance evaluation index system of owner's construction management process is established, which includes 27 evaluation indexes, including target control, resource allocation, coordination and communication, and information management. Objective control includes cost control (three evaluation indicators), quality control (four evaluation indicators), schedule control (four evaluation indicators) and other control objectives (four evaluation indicators), resource allocation includes five evaluation indicators. Coordination and communication include three evaluation indicators and information management includes four evaluation indicators. The fuzzy comprehensive evaluation model based on AHP is established, and the feasibility of the evaluation index system is verified by case study. The performance evaluation index system of the management process established in this paper can provide effective project performance management tools for the owner during the construction phase. The method of setting up the index system can provide reference for other construction stage or other project participants to establish the performance evaluation index system of project management process.
【學位授予單位】：昆明理工大學
【學位級別】：碩士
【學位授予年份】：2014
【分類號】：F272.5;TU71
本文編號：2411531
[Abstract]:The owner's project management plays a decisive role in the success of the project. In a multi-project management environment, enterprise management needs to evaluate the performance of each construction project management process. The traditional post-evaluation can not control the completed project itself, but the research on the performance of the project management process can overcome the shortcomings of post-evaluation. In this paper, under the environment of multi-project management, the performance of owner's construction management process is considered as the research topic, which is divided into two sub-problems: how to define the performance of owner's construction management process; How to establish the performance evaluation index system of owner-side construction management process. Through the analysis and study of the related concepts by the method of literature investigation, the paper defines the concept of the performance of the owner's construction management process as: the owner's project management department organizes, coordinates and controls the project during the construction stage of the project, and through the specialty, The systematic evaluation index system objectively reflects the efficiency of the organization's management behavior and the degree of realization of the process result in the process of project management. On this basis, combined with the impact of the multi-project management environment on the performance of the project management process, the initial set of performance evaluation indicators of the owner's construction management process is established, and the performance evaluation indicators are screened by the Delphi method and the hierarchical analysis screening index method. Finally, the performance evaluation index system of owner's construction management process is established, which includes 27 evaluation indexes, including target control, resource allocation, coordination and communication, and information management. Objective control includes cost control (three evaluation indicators), quality control (four evaluation indicators), schedule control (four evaluation indicators) and other control objectives (four evaluation indicators), resource allocation includes five evaluation indicators. Coordination and communication include three evaluation indicators and information management includes four evaluation indicators. The fuzzy comprehensive evaluation model based on AHP is established, and the feasibility of the evaluation index system is verified by case study. The performance evaluation index system of the management process established in this paper can provide effective project performance management tools for the owner during the construction phase. The method of setting up the index system can provide reference for other construction stage or other project participants to establish the performance evaluation index system of project management process.
【學位授予單位】：昆明理工大學
【學位級別】：碩士
【學位授予年份】：2014
【分類號】：F272.5;TU71
【參考文獻】
相關(guān)期刊論文 前6條
1 王業(yè)球;周曉宏;凌利;;工程項目績效評價研究綜述[J];標準科學;2011年05期
2 郭慶軍;賽云秀;;關(guān)鍵鏈多項目進度管理分析[J];西安工業(yè)大學學報;2007年06期
3 唐任仲,O.Mejabi;過程管理技術(shù)[J];浙江大學學報(工學版);2002年03期
4 陳建華,林鳴,馬士華;基于過程管理的工程項目多目標綜合動態(tài)調(diào)控機理模型[J];中國管理科學;2005年05期
5 湯洪濤,唐任仲,夏悅琴;業(yè)務過程績效指標識別與分析[J];中國機械工程;2003年23期
6 葉勇,胡紹剛,王德財;高速公路工程項目管理績效評價研究[J];公路與汽運;2005年01期
相關(guān)博士學位論文 前2條
1 祁神軍;建設企業(yè)集團多項目資源優(yōu)化配置研究[D];華中科技大學;2009年
2 高喜珍;公共項目績效評價體系及績效實現(xiàn)機制研究[D];天津大學;2009年
，本文編號：2411531
本文鏈接：http://sikaile.net/guanlilunwen/chengjian/2411531.html
教材專著
