發(fā)布時(shí)間：2018-05-27 18:06

  本文選題：運(yùn)營(yíng)管理 + 一般業(yè)務(wù)憑證�。� 參考：《河北工業(yè)大學(xué)》2013年碩士論文

【摘要】：近年來(lái)隨著市場(chǎng)競(jìng)爭(zhēng)壓力的日益劇增，我國(guó)商業(yè)銀行均致力于業(yè)務(wù)經(jīng)營(yíng)轉(zhuǎn)型，對(duì)長(zhǎng)期以來(lái)自身業(yè)務(wù)流程及相關(guān)組織架構(gòu)進(jìn)行深刻反思，將更多的精力及資源配置從單純的網(wǎng)點(diǎn)擴(kuò)張、產(chǎn)品競(jìng)賽轉(zhuǎn)換到流程優(yōu)化建設(shè)，提升運(yùn)營(yíng)效率上來(lái)。 本文在梳理ABOC銀行一般業(yè)務(wù)憑證現(xiàn)有管理流程的基礎(chǔ)上，結(jié)合標(biāo)準(zhǔn)化管理及精益管理的相關(guān)理念，對(duì)大型商業(yè)銀行的一般業(yè)務(wù)憑證管理流程進(jìn)行了分析并結(jié)合金融業(yè)發(fā)展趨勢(shì)提出了可行性的發(fā)展建議。 本文主要按照“發(fā)現(xiàn)問(wèn)題—分析問(wèn)題—給出解決方案—分析方案可行性”的脈絡(luò)進(jìn)行展開(kāi)。第一章主要簡(jiǎn)要介紹了ABOC銀行的企業(yè)概況，并對(duì)本文的研究意義、背景及主要內(nèi)容、研究重點(diǎn)、選題意義等加以陳述。第二章對(duì)本文研究所涉及的標(biāo)準(zhǔn)化及精益管理的理論基礎(chǔ)予以簡(jiǎn)要概述，說(shuō)明國(guó)內(nèi)外研究現(xiàn)狀。第三章主要通過(guò)對(duì)ABOC銀行一般業(yè)務(wù)憑證流程現(xiàn)狀的分析和研究，結(jié)合實(shí)際情況對(duì)流程的設(shè)置及發(fā)展情況中存在的問(wèn)題進(jìn)行了深入分析。第四章結(jié)合標(biāo)準(zhǔn)化管理及精益管理的相關(guān)理念，結(jié)合商業(yè)銀行業(yè)務(wù)流程特點(diǎn)，，對(duì)一般業(yè)務(wù)憑證的管理流程進(jìn)行梳理和分析，并提出優(yōu)化思路和具體的實(shí)施方案。將整個(gè)標(biāo)準(zhǔn)化管理工作分為四個(gè)階段，即基礎(chǔ)工作（準(zhǔn)備階段），該階段主要是確立標(biāo)準(zhǔn)化管理工作的領(lǐng)導(dǎo)小組及提升其在企業(yè)內(nèi)部的認(rèn)同度；第一階段工作主要內(nèi)容為建立管理規(guī)范，確立管理標(biāo)準(zhǔn)，使生產(chǎn)系統(tǒng)具備柔性；第二階段為具體實(shí)施階段，主要內(nèi)容為按照標(biāo)準(zhǔn)化規(guī)范重建一般業(yè)務(wù)憑證體系，并對(duì)柜面作業(yè)建立詳細(xì)的作業(yè)標(biāo)準(zhǔn)；第三階段為延伸階段，在憑證標(biāo)準(zhǔn)化、柜面作業(yè)規(guī)范化的基礎(chǔ)上，可將于一般業(yè)務(wù)憑證相關(guān)的外延設(shè)備及服務(wù)體系也納入標(biāo)準(zhǔn)化管理范疇，在嚴(yán)格控制運(yùn)營(yíng)成本的基礎(chǔ)上有效提升作業(yè)效率。
[Abstract]:In recent years, with the increasing pressure of market competition, Chinese commercial banks are committed to business transformation, and deeply reflect on their own business processes and related organizational structure for a long time. More energy and resource allocation from pure network expansion, product competition to process optimization to improve operational efficiency. On the basis of combing the existing management process of ABOC bank's general business voucher, this paper combines the related concepts of standardized management and lean management. This paper analyzes the general business voucher management process of large commercial banks and puts forward feasible development suggestions combined with the development trend of the financial industry. This paper is mainly carried out according to the context of "finding problem-analyzing problem-giving solution-analyzing scheme feasibility". The first chapter mainly introduces the general situation of ABOC Bank, and describes the significance, background and main content of this paper, the focus of the research, the significance of the selected topic and so on. The second chapter gives a brief overview of the theoretical basis of standardization and lean management, and explains the current research situation at home and abroad. The third chapter mainly through the ABOC bank general business voucher process present situation analysis and the research, unifies the actual situation to the process establishment and the development situation existence question has carried on the thorough analysis. The fourth chapter combines the relevant concepts of standardized management and lean management, combined with the characteristics of business processes of commercial banks, to sort out and analyze the general business voucher management process, and put forward the optimization ideas and specific implementation plan. The whole standardization management work is divided into four stages, namely, basic work (preparation stage), which is mainly to establish the leading group of standardization management work and to enhance its identity degree within the enterprise; The main content of the first stage of the work is to establish management norms, establish management standards and make the production system flexible; the second stage is the concrete implementation stage, and the main content is to rebuild the general business voucher system according to the standardized norms, The third stage is the extension stage. On the basis of the standardization of vouchers and counter operations, the extension equipment and service system related to general business vouchers can also be brought into the scope of standardized management. In strict control of operating costs on the basis of effective operation efficiency.
【學(xué)位授予單位】：河北工業(yè)大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2013
【分類號(hào)】：F272;F832.3

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本文編號(hào)：1943243