【摘要】：企業(yè)的生存和發(fā)展離不開員工,員工是企業(yè)的核心競爭力,員工隊伍素質(zhì)直接影響著整個企業(yè)未來。許多研究表明,企業(yè)員工的工作績效,不僅與個人能力和企業(yè)硬性管理有關(guān),也與個人的情緒狀態(tài)、性格特點等心理因素有關(guān),員工心理狀況和心理健康水平?jīng)Q定著工作行為,影響工作績效。從“心理層面”管理員工,引導(dǎo)員工以健康熱情積極的心理投入到工作中,可以給企業(yè)帶來無窮的隱形效益。因此,重視員工心理管理在現(xiàn)代企業(yè)管理中的作用,將心理管理理論融入企業(yè)管理實踐,對企業(yè)生存和發(fā)展有著重要意義。縣級供電企業(yè)是電力系統(tǒng)中基層的單位,是整個系統(tǒng)安全生產(chǎn)和穩(wěn)定運行的根基,他們的工作績效,直接影響著整個電力系統(tǒng)的運行效率和質(zhì)量。隨著電力體制改革推進,企業(yè)內(nèi)外部環(huán)境變化,利益格局不斷調(diào)整,基層員工生活工作受到影響。據(jù)調(diào)查研究,近幾年,越來越多基層員工感到,工作和生活壓力不斷增加,身心負重,各種心理問題逐漸浮出。心理產(chǎn)生的不適,無形影響著員工情緒狀態(tài)和工作行為,制約企業(yè)發(fā)展。有效地對基層員工心理管理,維護基層員工心理健康,對電力企業(yè)發(fā)展穩(wěn)定至關(guān)重要。本文充分闡述了有效的員工心理管理,對企業(yè)發(fā)展的意義和積極作用,在學(xué)習(xí)查閱國內(nèi)外心理管理學(xué)相關(guān)理論基礎(chǔ)上,采用問卷調(diào)查和個別現(xiàn)場訪談的方式,對當前縣級供電企業(yè)員工心理狀態(tài)進行實證調(diào)查,收集了員工心理狀況相關(guān)數(shù)據(jù),并據(jù)此分析員工心理問題產(chǎn)生原因及影響因素,借助心理管理學(xué)相關(guān)理論,從企業(yè)和員工層面提出相應(yīng)的解決對策。從縣級供電企業(yè)員工心理管理視角,研究將心理管理理論融入企業(yè)管理,利用員工個性特點和心理需求,改善員工心理狀態(tài),從而改變工作行為,提高工作績效,對提升管理效率,促進企業(yè)健康發(fā)展具有現(xiàn)實指導(dǎo)意義。
[Abstract]:The survival and development of enterprises can not be separated from employees, employees are the core competitiveness of the enterprise, the quality of the staff directly affects the future of the whole enterprise. Many studies have shown that the work performance of employees is not only related to their personal ability and firm management, but also to their emotional state, personality and other psychological factors. Their psychological status and mental health level determine their work behavior. Affect job performance. Managing employees from the psychological level and guiding them to work with healthy enthusiasm and positive psychology can bring endless hidden benefits to enterprises. Therefore, it is of great significance for the survival and development of an enterprise to pay attention to the role of psychological management in modern enterprise management and to integrate the theory of psychological management into the practice of enterprise management. County power supply enterprises are the basic units in the power system, which is the foundation of the safe production and stable operation of the whole system. Their performance directly affects the operation efficiency and quality of the whole power system. With the reform of electric power system, the internal and external environment of the enterprise changes, the pattern of interests is constantly adjusted, and the life and work of grass-roots employees are affected. According to the investigation and research, in recent years, more and more grass-roots employees feel that the pressure of work and life is increasing, the body and mind bear weight, and various psychological problems appear gradually. Psychological discomfort, intangible affect the emotional state and work behavior of employees, restricting the development of enterprises. It is very important for the development and stability of electric power enterprises to effectively manage and maintain the psychological health of grass-roots employees. This article fully elaborated the effective staff psychological management, the significance and the positive function to the enterprise development, in the study consults the domestic and foreign psychology management related theory foundation, uses the questionnaire survey and the individual spot interview way, This paper makes an empirical investigation on the psychological state of the employees in the county-level power supply enterprises, collects the relevant data of the psychological status of the employees, and analyzes the causes and influencing factors of the psychological problems of the employees, with the help of the theory of psychological management. Put forward the corresponding solution from the enterprise and employee level. From the perspective of psychological management of employees in county-level power supply enterprises, this paper studies the integration of psychological management theory into enterprise management, and makes use of the personality characteristics and psychological needs of employees to improve the psychological state of employees, so as to change their work behavior and improve their work performance. It is of practical significance to improve the efficiency of management and promote the healthy development of enterprises.
【學(xué)位授予單位】：華北電力大學(xué)(北京)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2017
【分類號】：F272.92;F426.61

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