【摘要】：隨著市場(chǎng)經(jīng)濟(jì)的發(fā)展,消費(fèi)者和經(jīng)營(yíng)者之間的消費(fèi)糾紛愈演愈烈,消費(fèi)者越來(lái)越喜歡采用私力救濟(jì)的方式解決問(wèn)題,私力救濟(jì)的方式多種多樣,有平和I的方式也有過(guò)激的方法,稍有不慎就容易釀成沖突。消費(fèi)者私力救濟(jì)容易觸犯法律,因?yàn)橄M(fèi)者私力救濟(jì)帶有一定的民間性,它的種種手段源自于民間。消費(fèi)者私力救濟(jì)也容易侵害經(jīng)營(yíng)者的利益。就算如此,也有許多消費(fèi)者愿意以私力救濟(jì)的方式維護(hù)自己的權(quán)益。消費(fèi)者私力救濟(jì)的優(yōu)點(diǎn)也很明顯：1.低要求就是指私力救濟(jì)幾乎任何普通人都能辦到,沒(méi)有特定的專業(yè)要求和金錢要求。2.低耗時(shí)就是私力救濟(jì)比公力救濟(jì)耗費(fèi)低得多的成本。3.高效率是指私力救濟(jì)比公力救濟(jì)花費(fèi)低得多的時(shí)間。4.手段選擇多樣化等等。消費(fèi)者私力救濟(jì)對(duì)于公力救濟(jì)的補(bǔ)充主要體現(xiàn)在以下幾個(gè)方面。第一,功能補(bǔ)足。公力救濟(jì)受到一定條件的制約,不可能成為唯一的糾紛解決機(jī)制,而私力救濟(jì)沒(méi)有太大的限制。第二,節(jié)約大量的司法資源�，F(xiàn)在是一個(gè)訴訟膨脹的時(shí)代,2009年全國(guó)“兩會(huì)”上,最高人民法院院長(zhǎng)王勝俊向大會(huì)作報(bào)告時(shí)透露的兩組數(shù)字引發(fā)社會(huì)普遍關(guān)注：2008年,全國(guó)各級(jí)法院受理和審結(jié)案件數(shù)量首次突破1000萬(wàn)件；最高人民法院受理的案件突破1萬(wàn)件。法院當(dāng)前面臨的案件數(shù)量急劇增加、案件類型不斷增多、法律關(guān)系更為復(fù)雜的嚴(yán)峻態(tài)勢(shì)擺到桌面上。第三,這種補(bǔ)充還體現(xiàn)在公力救濟(jì)和私力救濟(jì)的交融上消費(fèi)者私力救濟(jì)行為容易導(dǎo)致或者違法犯罪,或者損害社會(huì)利益和公共秩序,或者造成經(jīng)營(yíng)者利益的重大損害。因此,對(duì)于消費(fèi)者私力救濟(jì)行為要設(shè)定一個(gè)必要的范圍,只要救濟(jì)行為都不超出這個(gè)范圍那就是合理的。消費(fèi)者私力救濟(jì)行為按照暴力程度不同,對(duì)其設(shè)定的限制也必然不同。課題分為四個(gè)部分,第一部分提出問(wèn)題并介紹消費(fèi)者私力救濟(jì)現(xiàn)狀：先對(duì)目前社會(huì)上眾多的消費(fèi)者私力救濟(jì)現(xiàn)象進(jìn)行歸納,進(jìn)而研究私力救濟(jì)現(xiàn)象眾多的原因,再是提出目前消費(fèi)者私力救濟(jì)的困境;第二、三部分著重分析消費(fèi)者私力救濟(jì)的概念、特點(diǎn)、一般性理論以及正當(dāng)性依據(jù)；第四部分,提出對(duì)策、解決問(wèn)題,結(jié)合消費(fèi)者私力救濟(jì)的特點(diǎn)給出解決方案。
[Abstract]:With the development of the market economy, the consumer disputes between consumers and operators become more and more intense. Consumers are more and more interested in solving problems by means of private relief, which has a variety of ways. There is a peaceful I way, but also a radical method, a little careless will easily lead to conflict. Consumer private relief is easy to break the law, because consumer private relief has a certain folklore, its various means come from the folk. Consumer private relief is also easy to infringe on the interests of the operator. Even so, many consumers are willing to protect their rights and interests in private relief. The advantage of consumer private relief is also obvious: 1. Low requirements are private relief that almost any ordinary person can do, without specific professional and financial requirements. 2. Low time consuming is a much lower cost of private relief than public relief. High efficiency refers to private relief than public relief costs much less time. 4. Choice of means of diversification and so on. The supplement of consumer private relief to public relief is mainly reflected in the following aspects. First, functional complement. Public relief is restricted by certain conditions and can not be the only dispute resolution mechanism, but private relief is not too limited. Second, save a large number of judicial resources. This is an era of ballooning litigation. At the "two sessions" in 2009, two sets of figures revealed by the President of the Supreme people's Court, Wang Shengjun, in his report to the Congress, aroused widespread concern in society: in 2008, For the first time, the number of cases accepted and adjudicated by courts at all levels of the country exceeded 10 million; the Supreme people's Court received more than 10, 000 cases. The court is faced with a sharp increase in the number of cases, the increasing types of cases, the more complex legal relations on the table. Third, this kind of supplement is also reflected in the combination of public relief and private relief. The behavior of consumer private relief is easy to lead to crime, or damage social interests and public order, or cause significant damage to the interests of operators. Therefore, it is reasonable to set a necessary scope for consumer private relief behavior, as long as the relief behavior does not exceed this range. According to the degree of violence, consumer private relief behavior is bound to be different. The subject is divided into four parts. The first part puts forward the questions and introduces the current situation of consumer private relief: firstly, it sums up the phenomenon of consumer private relief in the society at present, and then studies the reasons for the numerous private relief phenomenon. Second, the third part focuses on the analysis of the concept, characteristics, general theory and legitimacy of consumer private relief; the fourth part, puts forward the countermeasures to solve the problem. Combined with the characteristics of consumer private relief, the solution is given.
【學(xué)位授予單位】：天津商業(yè)大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2015
【分類號(hào)】：D923.8

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本文編號(hào)：2197959