近二十年以來(lái),跨文化交際和沖突解決這兩個(gè)學(xué)術(shù)領(lǐng)域的研究日趨繁榮。沖突普遍存在于人們?nèi)粘Ｉ詈蜕鐣?huì)交往的各個(gè)層面之中,無(wú)論是人與人之間、家庭之間、鄰里之間還是企業(yè)之間、黨派之間甚至國(guó)家之間都存在著形形色色的矛盾和沖突�？梢哉f(shuō),這個(gè)世界上是不存在“零沖突”的國(guó)家或地區(qū)的。引發(fā)沖突的原因可謂是千差萬(wàn)別,其解決方法也是變化萬(wàn)千。汀-圖梅（1995）經(jīng)研究指出人們?cè)诮鉀Q沖突的過(guò)程中往往會(huì)受到自身文化因素的影響,即使面對(duì)同一沖突,不同文化背景中的人由于有著完全不同的價(jià)值觀、思維模式和行為方式,其解決沖突的方式可能也會(huì)有天壤之別。隨著全球化的經(jīng)濟(jì)時(shí)代的到來(lái),中國(guó)正以前所未有的胸襟,全方位、多層次、多領(lǐng)域、堅(jiān)定的實(shí)施對(duì)外開(kāi)放的戰(zhàn)略。中美作為世界上兩個(gè)重要的國(guó)家,商務(wù)往來(lái)日益頻繁,貿(mào)易數(shù)額與日俱增,中美貿(mào)易已成為世界貿(mào)易的重要組成部分之一。有貿(mào)易往來(lái),就必有商務(wù)談判,而在此過(guò)程中又難免會(huì)出現(xiàn)矛盾。中美兩國(guó)文化價(jià)值體系的分歧更是加深了雙方在緊缺資源、談判目標(biāo)及程序等問(wèn)題上的沖突。由于談判雙方講不同的語(yǔ)言、有著不同的文化價(jià)值觀,情景往往會(huì)變得十分復(fù)雜,談判雙方間的矛盾和沖突也會(huì)更加的頻繁與激烈。當(dāng)沖突發(fā)生以... 

【文章來(lái)源】：山東師范大學(xué)山東省

【文章頁(yè)數(shù)】：95 頁(yè)

【學(xué)位級(jí)別】：碩士

【文章目錄】：
Abstract
中文摘要
Introduction
Chapter One Literature Review
    1.1 A Brief Survey of Cultural Values and Dimensions
        1.1.1 A Brief Survey of Cultural Values
        1.1.2 A Brief Review of Cultural Dimensions
    1.2 A Survey of Intercultural Communication Study
        1.2.1 Intercultural Communication Study Abroad
        1.2.2 Intercultural Communication Study at Home
    1.3 A Survey of Conflict Resolution Study
        1.3.1 A Brief Survey of Conflict
        1.3.2 A Brief Survey of Existing Conflict Resolution Study
Chapter Two Theoretical Foundation
    2.1 Brett’s Cultural Models
    2.2 Dual Concern Model
Chapter Three Methodology
    3.1 Research Questions
    3.2 Research Approach and Data Collection
Chapter Four Data Analysis
    4.1 Collectivism versus Individualism
        4.1.1 Ingroup versus Outgroup
        4.1.2 Different Attitudes towards Face and Competition
    4.2 Hierarchy versus Egalitarianism
    4.3 High-context versus Low-context
        4.3.1 Moralistic versus Legalistic
        4.3.2 Indirect versus Direct
    4.4 Results
Chapter Five Findings, Practical Implications and Suggestions
    5.1 Findings
    5.2 Practical Implications
        5.2.1 Implications for the Relationship between the Two Sides in Sino-U.S. Business Negotiation
        5.2.2 Implications for Adjusting Attitudes toward Conflicts
    5.3 Suggestions
        5.3.1 Cultivation of Intercultural Awareness and Sensitivity
        5.3.2 Enhance the Adaptability and Flexibility
Conclusion
Bibliography
Appendix
Acknowledgements
List of Publications



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