安徽省內(nèi)圖書(shū)館整體服務(wù)外包調(diào)查與思考
發(fā)布時(shí)間:2018-11-04 11:32
【摘要】:李克強(qiáng)總理在第十二屆全國(guó)人民代表大會(huì)所做的《政府工作報(bào)告》中提出“促進(jìn)基本公共文化服務(wù)標(biāo)準(zhǔn)化、均等化,發(fā)展文化藝術(shù)、新聞出版、廣播電影電視、檔案等事業(yè),繁榮發(fā)展社會(huì)科學(xué),倡導(dǎo)全民閱讀!2015年1月,中共中央辦公廳、國(guó)務(wù)院辦公廳印發(fā)了《關(guān)于加快構(gòu)建現(xiàn)代公共文化服務(wù)體系的意見(jiàn)》,由此表明構(gòu)建現(xiàn)代公共文化服務(wù)體系已成為我國(guó)文化體制改革的重要內(nèi)容和文化建設(shè)的重要目標(biāo),圖書(shū)館作為公共文化服務(wù)的重要組成部分,在知識(shí)分享、信息傳播、文化傳承中發(fā)揮著極其重要的作用。然而我國(guó)正處于社會(huì)轉(zhuǎn)型期,政府職能由管理向服務(wù)轉(zhuǎn)變,傳統(tǒng)的管理理念、目標(biāo)和方法都制約著圖書(shū)館在當(dāng)前公共文化服務(wù)體系構(gòu)建過(guò)程中實(shí)際效能的發(fā)揮,此外,目前我國(guó)城鄉(xiāng)公共文化服務(wù)水平差異較大,農(nóng)村鄉(xiāng)鎮(zhèn)文化服務(wù)中心和城市社區(qū)圖書(shū)館建設(shè)剛剛起步,要實(shí)現(xiàn)“到2020年,基本建成覆蓋城鄉(xiāng)、便捷高效、保基本、促公平的現(xiàn)代公共文化服務(wù)體系”任重而道遠(yuǎn),在這種形勢(shì)下,對(duì)我國(guó)圖書(shū)館管理模式進(jìn)行創(chuàng)新研究將變得十分緊迫并且具有重要的實(shí)踐價(jià)值。因此借鑒先進(jìn)的管理理念,適時(shí)調(diào)整圖書(shū)館管理模式,無(wú)疑具有現(xiàn)實(shí)的研究?jī)r(jià)值和普遍的實(shí)踐意義。本文對(duì)安徽省已經(jīng)實(shí)施圖書(shū)館整體服務(wù)外包的三個(gè)圖書(shū)館進(jìn)行了長(zhǎng)期的跟蹤調(diào)查和深入了解,對(duì)安徽省內(nèi)圖書(shū)館整體服務(wù)外包的情況加以詳細(xì)介紹,并嘗試以相關(guān)理論作為支撐,通過(guò)對(duì)調(diào)查情況的總結(jié)分析,歸納出圖書(shū)館整體服務(wù)外包過(guò)程中的普遍性問(wèn)題,并提出相應(yīng)解決策略和方法,以期對(duì)圖書(shū)館采取新的管理模式提供相關(guān)參考借鑒。本文內(nèi)容主要包括六大部分,均為理論聯(lián)系實(shí)際,以求結(jié)論的客觀(guān)真實(shí)性。第一部分:介紹選題緣由,服務(wù)外包作為一種新型的圖書(shū)館管理模式,對(duì)于提高圖書(shū)館的工作效率,促進(jìn)圖書(shū)館的工作重心轉(zhuǎn)移,提高服務(wù)質(zhì)量具有重要的作用。在查閱大量資料的基礎(chǔ)上,運(yùn)用文獻(xiàn)研究法對(duì)國(guó)內(nèi)外的相關(guān)研究進(jìn)行分析綜述,闡明研究方法與思路,介紹了本文的研究設(shè)想以及創(chuàng)新點(diǎn),并對(duì)國(guó)內(nèi)外圖書(shū)館整體外包實(shí)踐發(fā)展做了提煉闡述。第二部分:服務(wù)外包的相關(guān)概述,通過(guò)對(duì)服務(wù)外包的介紹,進(jìn)一步界定圖書(shū)館服務(wù)外包的內(nèi)涵、分類(lèi)、發(fā)展動(dòng)因,從資金、人才、影響力和核心競(jìng)爭(zhēng)力等方面闡述服務(wù)外包在圖書(shū)館管理領(lǐng)域被采用的原因。第三部分:介紹安徽省圖書(shū)館整體服務(wù)外包現(xiàn)狀。首先對(duì)安徽省實(shí)行圖書(shū)館整體服務(wù)外包的可行性分析做了相關(guān)闡述。目前,安徽省實(shí)行圖書(shū)館整體服務(wù)外包的單位有三家,分別是蕪湖市鏡湖區(qū)圖書(shū)館,合肥市濱湖新區(qū)圖書(shū)館,合肥幼兒師范高等專(zhuān)科學(xué)校圖書(shū)館,通過(guò)實(shí)地走訪(fǎng)和材料收集,對(duì)這三家圖書(shū)館的整體服務(wù)外包情況做了詳細(xì)的介紹和分析。第四部分:總結(jié)經(jīng)驗(yàn)和問(wèn)題。根據(jù)第三部分安徽省圖書(shū)館整體服務(wù)外包現(xiàn)狀的調(diào)研分析,總結(jié)出相關(guān)成功經(jīng)驗(yàn),可供有相關(guān)需要的圖書(shū)館參考。圖書(shū)館整體服務(wù)外包畢竟屬于新生事物,發(fā)展過(guò)程中不可避免一些問(wèn)題,對(duì)這些問(wèn)題做出歸納總結(jié)。只有掌握到成功經(jīng)驗(yàn)和相關(guān)問(wèn)題,才能更好地控制圖書(shū)館外包后的服務(wù)質(zhì)量,確保服務(wù)購(gòu)買(mǎi)者與提供者和諧合作,提高圖書(shū)館服務(wù)水平。第五部分:針對(duì)上文的問(wèn)題,提出安徽省圖書(shū)館整體服務(wù)外包的策略思考,對(duì)策略思考的見(jiàn)解相對(duì)稚嫩,還需要不斷地進(jìn)行改革探索,深入研究,才能吸取更多先進(jìn)理念。第六部分:結(jié)語(yǔ)。在客觀(guān)實(shí)證分析的基礎(chǔ)上,本文對(duì)于圖書(shū)館整體服務(wù)外包這一新的管理模式,持清醒的認(rèn)識(shí),需要因地制宜地考慮圖書(shū)館管理模式改革。本文在邏輯組織、實(shí)證調(diào)研以及文字表述方面均存在諸多不足之處,深感慚愧,深深體會(huì)到學(xué)海無(wú)涯,需要花費(fèi)巨大的心血,以更加嚴(yán)謹(jǐn)?shù)膽B(tài)度從事學(xué)術(shù)研究。感謝專(zhuān)家和老師給予批評(píng)指正。
[Abstract]:In January 2015, the General Office of the Central Committee of the Communist Party of China and the General Office of the State Council issued the Opinions on Accelerating the Construction of Modern Public Cultural Service System. Therefore, it shows that the construction of modern public cultural service system has become an important content of our country's cultural system reform and the important goal of cultural construction, and the library plays an extremely important role in knowledge sharing, information dissemination and cultural inheritance as an important part of public cultural service. However, our country is in the social transformation period, the government function is changed from the management to the service, the traditional management idea, the target and the method restrict the function of the library in the construction of the current public cultural service system, moreover, At present, the difference of public cultural service level in urban and rural areas of our country is relatively large, and the construction of rural township culture service center and urban community library has just started. It is a long way to realize the 鈥淏y 2020, the modern public cultural service system covering both urban and rural areas, convenient and efficient, basic and fair promotion is basically built.鈥,
本文編號(hào):2309698
[Abstract]:In January 2015, the General Office of the Central Committee of the Communist Party of China and the General Office of the State Council issued the Opinions on Accelerating the Construction of Modern Public Cultural Service System. Therefore, it shows that the construction of modern public cultural service system has become an important content of our country's cultural system reform and the important goal of cultural construction, and the library plays an extremely important role in knowledge sharing, information dissemination and cultural inheritance as an important part of public cultural service. However, our country is in the social transformation period, the government function is changed from the management to the service, the traditional management idea, the target and the method restrict the function of the library in the construction of the current public cultural service system, moreover, At present, the difference of public cultural service level in urban and rural areas of our country is relatively large, and the construction of rural township culture service center and urban community library has just started. It is a long way to realize the 鈥淏y 2020, the modern public cultural service system covering both urban and rural areas, convenient and efficient, basic and fair promotion is basically built.鈥,
本文編號(hào):2309698
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