本文選題：志愿者 + 冰山模型�。� 參考：《山西醫(yī)科大學(xué)》2017年碩士論文

【摘要】：目的通過對志愿者勝任力、自我和諧、自我分化及生活滿意度的調(diào)查,了解志愿者志愿者勝任力的現(xiàn)狀,分析其影響因素;并探討志愿者的勝任力水平、自我和諧水平、自我分化程度及生活滿意度水平四者的關(guān)系。在此基礎(chǔ)上根據(jù)勝任力冰山模型設(shè)計出符合志愿者切實(shí)需求的勝任力培訓(xùn)方案并探討勝任力培訓(xùn)的效果。方法1.調(diào)查研究:選用自編的志愿者勝任力問卷、自我和諧量表(SCCS)、自我分化量表(DSI-R)和生活滿意度量表(SWLS)對山西省500名志愿者進(jìn)行調(diào)查研究,采用隨機(jī)抽樣的方法,對晉中義工協(xié)會及山西大學(xué)城公益聯(lián)盟等多家志愿者協(xié)會或社團(tuán)進(jìn)行問卷調(diào)查,初步了解志愿者的勝任力程度,以及相關(guān)心理學(xué)指標(biāo)的現(xiàn)狀。2.干預(yù)研究:在基線調(diào)查的基礎(chǔ)上,隨機(jī)選擇勝任力得分低于調(diào)查人群27%的志愿者作為研究對象,明確培訓(xùn)內(nèi)容及知情同意書,自愿參加本研究。將招募的志愿者分為干預(yù)組和對照組。對干預(yù)組進(jìn)行志愿者勝任力相關(guān)內(nèi)容的講授培訓(xùn);對照組不進(jìn)行干預(yù)。比較兩組不同時間點(diǎn)前測、即時后測中勝任力問卷,以及相關(guān)心理學(xué)指標(biāo)的差異。探討勝任力培訓(xùn)對志愿者勝任力以及相關(guān)指標(biāo)的影響。結(jié)果1.調(diào)查研究(1)志愿者勝任力的知識得分為14.55±3.19,技能得分為20.86±4.21,特質(zhì)得分為7.21±1.80,自我概念得分為14.17±2.46,勝任力總分得分為72.30±7.95。(2)不同性別的志愿者在動機(jī)(t=-4.828,p0.001)、特質(zhì)(t=-2.086,p0.05)、自我概念(t=-2.625,p0.01)和勝任力總分(t=-2.621,p0.01)上存在顯著差異;不同年齡段的志愿者在知識(F=2.664,p0.05)、技能(F=5.662,p0.001)、動機(jī)(F=2.592,p0.05)、自我概念(F=5.265,p0.001)和勝任力總分(F=2.062,p0.05)上存在顯著差異;不同家庭所在地的志愿者在勝任力自我概念維度(F=9.550,p0.001)上存在顯著差異;有無宗教信仰的志愿者在勝任力總分及各維度上無顯著差異(p0.05);志愿者管理者在特質(zhì)(t=-3.673,p0.001)、自我概念(t=-2.168,p0.05)和勝任力總分(t=-2.019,p0.05)上要顯著高于普通志愿者;不同累計服務(wù)時長的志愿者在勝任力的知識(F=12.643,p0.001)、技能(F=2.643,p0.05)、特質(zhì)(F=8.542,p0.001)、自我概念(F=6.923,p0.001)和勝任力總分(F=5.085,p0.001)上均存在顯著差異。(3)相關(guān)分析發(fā)現(xiàn)勝任力與自我和諧顯著負(fù)相關(guān)(r=-0.342,p0.01);勝任力與自我分化(r=0.310,p0.01)、生活滿意度(r=0.328,p0.01)顯著正相關(guān);自我和諧與自我分化(r=-0.520,p0.01)、生活滿意度(r=-0.213,p0.01)顯著負(fù)相關(guān);自我分化與生活滿意度呈顯著正相關(guān)(r=0.207,p0.01)。(4)多元回歸分析結(jié)果顯示,影響自我和諧的主要因素有性別、擔(dān)任角色、累計服務(wù)時長和勝任力總分。影響自我分化的主要因素有性別、累計服務(wù)時長和勝任力總分。影響生活滿意度的主要因素有年齡、家庭所在地、宗教信仰、擔(dān)任角色和勝任力總分。(5)分層回歸分析結(jié)果顯示,在控制志愿者人口學(xué)變量、勝任力各維度的影響因素后,自我和諧、自我分化仍然對生活滿意度有預(yù)測作用;中介效應(yīng)檢驗(yàn)結(jié)果顯示自我和諧、自我分化在勝任力和生活滿意度中起到部分中介作用,中介效應(yīng)量分別是11.91%、11.13%。2.干預(yù)研究(1)勝任力培訓(xùn)后,干預(yù)組志愿者勝任力在知識(p0.01)、自我概念(p0.01)及勝任力總分(p0.05)上顯著提高。(2)勝任力培訓(xùn)后,干預(yù)組志愿者的自我和諧水平(p0.001)顯著下降,自我分化(p0.05)、生活滿意度(p0.01)顯著提高。結(jié)論(1)志愿者勝任力接近平均水平,且志愿者的性別、年齡、擔(dān)任角色、累計服務(wù)時長是影響志愿者勝任力的重要人口學(xué)因素;(2)勝任力是自我和諧、自我分化以及生活滿意度的重要影響因素,且能夠正向預(yù)測自我和諧、自我分化和生活滿意度;(3)自我和諧、自我分化在勝任力與生活滿意度之間分別起到部分中介作用;(4)勝任力培訓(xùn)對于提高志愿者的勝任力水平、自我和諧水平、自我分化程度、生活滿意度水平有一定成效。
[Abstract]:Objective through the investigation of volunteers' competence, self harmony, self differentiation and life satisfaction, the present situation of volunteer competence was understood and its influencing factors were analyzed, and the relationship between the level of competence of volunteers, the level of self harmony, the degree of self differentiation and the level of life satisfaction were discussed. On the basis of this, the success of the four people was based on the victory of Li ice. The mountain model designed the competency training program which conforms to the practical needs of the volunteers and discussed the effect of competency training. Method 1. investigation and study: the self-made volunteer competency questionnaire, self harmony scale (SCCS), self differentiation scale (DSI-R) and life satisfaction scale (SWLS) were used to investigate and study 500 volunteers in Shanxi province. The method of sampling was conducted on a number of volunteer associations or associations, such as the Jinzhong volunteer association and the Shanxi University City commonweal alliance, to investigate the level of the volunteers' competence and the status of the related psychological indicators in the.2. intervention study. On the basis of the baseline survey, the volunteers' competence score was lower than the 27% of the survey population. As the research object, the subjects were given the training content and the informed consent and volunteered to participate in the study. The volunteers were divided into the intervention group and the control group. The intervention group was given the training of the competence related content of the volunteers; the control group did not intervene. The two groups of different time points were compared, the competency questionnaire in the immediate post test, and the related heart were compared. The influence of competency training on volunteer competence and related indexes. Results 1. (1) the score of competence of volunteers was 14.55 + 3.19, skill score was 20.86 + 4.21, trait score was 7.21 + 1.80, self concept score was 14.17 + 2.46, and the total score of competency was 72.30 + 7.95. (2). The other volunteers had significant differences on t=-4.828 (p0.001), t=-2.086 (P0.05), t=-2.625 (P0.01) and t=-2.621 (P0.01); the volunteers of different ages were in knowledge (F=2.664, P0.05), skills (F=5.662, p0.001), motivation, self-concept, and competency. 2, P0.05) there were significant differences; there were significant differences between the volunteers of different families in the competency self-concept dimension (F=9.550, p0.001); there was no significant difference in the total score and the dimensions of the volunteers without religious belief (P0.05); the volunteer manager was in the t=-3.673, p0.001, and the self-concept (t=-2.168, P0.05) and competence. The t=-2.019 (P0.05) was significantly higher than that of the ordinary volunteers; the volunteers with different cumulative service hours had significant differences in competence knowledge (F=12.643, p0.001), skills (F=2.643, P0.05), F=8.542, p0.001, F=6.923, p0.001, and the total score of competency (F=5.085, p0.001). (3) correlation analysis found competence and The significant negative correlation of self harmony (r=-0.342, P0.01); competency and r=0.310 (P0.01), life satisfaction (r=0.328, P0.01) significant positive correlation; self congruence and self differentiation (r=-0.520, P0.01), life satisfaction (r=-0.213, P0.01) significantly negative; self differentiation and life satisfaction showed significant positive correlation (r=0.207, P0.01). (4) multiple returns The results showed that the main factors affecting self harmony were gender, role, length of service and total competency. The main factors affecting self differentiation were gender, cumulative length of service and total competency. The main factors affecting life satisfaction were age, home site, religious belief, role and competency. (5) the results of stratified regression analysis showed that self congruence and self differentiation still have a predictive effect on life satisfaction after controlling the demographic variables and the factors of competence, and the results of the mediator effect test show that self harmony and self differentiation play a part of mediator effect in competence and life satisfaction. After the 11.91%, 11.13%.2. intervention study (1) competency training, the competence of the intervention group was significantly improved in knowledge (P0.01), self concept (P0.01) and the total score of competence (P0.05). (2) after competency training, the self harmony level (p0.001) of the volunteers in the intervention group decreased significantly, and the self-differentiation (P0.05) and life satisfaction (P0.01) were significantly raised. Conclusion (1) the competence of volunteers is close to the average level, and the gender, age, role of the volunteers and the length of the service are important demographic factors that affect the competence of the volunteers; (2) competence is an important factor in self harmony, self differentiation and life satisfaction, and can predict self harmony, self differentiation and birth. Life satisfaction; (3) self harmony, self differentiation in the competence and life satisfaction respectively play a part of the intermediary role; (4) competency training to improve the level of volunteers, self harmony level, self differentiation, life satisfaction level has a certain effect.
【學(xué)位授予單位】：山西醫(yī)科大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2017
【分類號】：B848

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