隱性知識(shí)共享過程中的反生產(chǎn)行為研究
發(fā)布時(shí)間:2018-03-24 10:37
本文選題:反生產(chǎn)行為 切入點(diǎn):隱性知識(shí) 出處:《上海師范大學(xué)》2014年碩士論文
【摘要】:隨著知識(shí)經(jīng)濟(jì)時(shí)代的到來,知識(shí)型員工在企業(yè)內(nèi)占據(jù)著越來越重要的地位,這個(gè)團(tuán)隊(duì)的不穩(wěn)定勢必會(huì)給企業(yè)的運(yùn)作和利益帶來巨大的損失,而目前大部分反生產(chǎn)行為的研究仍局限于“偷竊、遲到、同事欺凌、破壞”等傳統(tǒng)意義上的反產(chǎn)生行為,很少有針對知識(shí)經(jīng)濟(jì)時(shí)代特有的反產(chǎn)生行為的研究。 僅有的一些針對知識(shí)的反生產(chǎn)行為研究大多以員工為對象,事實(shí)上除了知識(shí)型員工,學(xué)校學(xué)生針對知識(shí)的反生產(chǎn)行為也值得關(guān)注。Marcus和Deshpande等已經(jīng)探索了職業(yè)道德、性別、人格等因素對學(xué)生反生產(chǎn)行為的影響。事實(shí)上,高校學(xué)生作為即將踏入社會(huì)的一員,其身份與知識(shí)型員工是一個(gè)連續(xù)的整體。他們從學(xué)校畢業(yè)后往往就進(jìn)入企業(yè),成為新的知識(shí)型員工。因而,對高校學(xué)生針對知識(shí)的反生產(chǎn)行為研究與知識(shí)型員工反生產(chǎn)行為研究也是一個(gè)連續(xù)的過程,這兩者之間反生產(chǎn)行為的差異可以用來探查組織文化、氛圍,管理水平等因素對于反生產(chǎn)行為的影響,也可以從更全面的視角來分析反生產(chǎn)行為的成因和結(jié)果。 本研究采用自編的《學(xué)生反生產(chǎn)行為問卷》,Wagner和Sternberg(1985)開發(fā)的學(xué)術(shù)領(lǐng)域《隱性知識(shí)情景判斷測驗(yàn)》以及Insch和Leonard (2005)編制的《學(xué)生隱性知識(shí)問卷》,對420名高校學(xué)生進(jìn)行了調(diào)查研究,探查了高校學(xué)生隱性知識(shí)水平與反生產(chǎn)行為的關(guān)系;采用由彭賀(2011)開發(fā)的《知識(shí)員工反生產(chǎn)行為問卷》和唐可欣(2004)修訂的《管理人員隱含知識(shí)量表》對254名知識(shí)型員工進(jìn)行了調(diào)查研究,探查了知識(shí)型員工的反生產(chǎn)行為現(xiàn)狀,以及隱性知識(shí)水平對它的影響。研究結(jié)果表明:針對知識(shí)的反生產(chǎn)行為普遍存在于高校學(xué)生和知識(shí)型員工中,尤其是保守知識(shí)行為。高校學(xué)生的反生產(chǎn)行為更多的表現(xiàn)為失德行為、抵制行為和保守知識(shí)行為,自我管理、目標(biāo)管理和社會(huì)技能的隱性知識(shí)水平與失德行為有較高的相關(guān):知識(shí)型員工的反生產(chǎn)行為中,消極服從行為以及保守知識(shí)行為表現(xiàn)的更為突出,自我管理、目標(biāo)管理的隱性知識(shí)水平與抵制行為、鉆空子行為、消極服從行為、保守知識(shí)行為和撒謊行為有較高的相關(guān)。結(jié)論:隱性知識(shí)水平對反生產(chǎn)行為有一定的預(yù)測作用,提高自我管理、目標(biāo)管理和社會(huì)技能的隱性知識(shí)水平能減少保守知識(shí)的反生產(chǎn)行為發(fā)生。 知識(shí)對于高校學(xué)生和知識(shí)型員工都具有極其巨大的價(jià)值,他們普遍表現(xiàn)出了保守知識(shí)的反生產(chǎn)行為,因而很可能保守知識(shí)的反生產(chǎn)行為廣泛存在于與知識(shí)密切相關(guān)的其他領(lǐng)域中。但不同的領(lǐng)域中,,反生產(chǎn)行為的表現(xiàn)可能不盡相同。
[Abstract]:With the arrival of the era of knowledge economy, knowledge workers are playing an increasingly important role in the enterprise. The instability of the team will inevitably bring huge losses to the operation and benefits of the enterprise. At present, most of the research on anti-production behavior is still limited to the traditional anti-production behavior in the sense of "theft, lateness, coworker bullying and destruction", and few researches have focused on the specific counterproductive behavior in the era of knowledge economy. In fact, in addition to knowledge workers, the anti-production behavior of school students in view of knowledge is worth paying attention to. Marcus and Deshpande have explored professional ethics, gender, etc. The influence of personality and other factors on students' counter-productive behavior. In fact, as a member of society about to enter the society, college students' identity and knowledge workers are a continuous whole. They often enter enterprises after they graduate from school. Therefore, it is a continuous process to study the anti-production behavior of college students in view of knowledge and the research of anti-production behavior of knowledge workers. The difference between the two can be used to explore the organizational culture. The influence of factors such as atmosphere and management level on anti-production behavior can also be analyzed from a more comprehensive perspective. In this study, a self-designed questionnaire on students' counterproductive behavior was used to investigate 420 college students. They were the "tacit knowledge situational judgment Test" developed by Wagner and Sternbergine 1985 and the "Student tacit knowledge questionnaire" compiled by Insch and Leonard 2005). This paper probes into the relationship between the level of tacit knowledge and counter-productive behavior of college students. In this paper, 254 knowledge workers were investigated by using the "knowledge employee Anti-productive behavior questionnaire" and the "Management implicit knowledge scale" revised by Tang Kexin 2004, which were developed by Peng He-yong (2011), and the current situation of knowledge workers' anti-production behavior was explored. The results show that counter-productive behavior against knowledge is common in college students and knowledge workers. In particular, the behavior of conservative knowledge. The anti-productive behavior of college students is more manifested as unethical behavior, resistance behavior and conservative knowledge behavior, self-management, The tacit knowledge level of target management and social skills is highly related to unethical behavior: in the anti-production behavior of knowledge workers, negative service behavior and conservative knowledge behavior are more prominent, self-management. There is a high correlation between tacit knowledge level of objective management and resistance behavior, open behavior, passive behavior, conservative knowledge behavior and lying behavior. Conclusion: tacit knowledge level can predict anti-production behavior to some extent. Improving the level of tacit knowledge of self-management, target management and social skills can reduce the occurrence of anti-productive behavior of conservative knowledge. Knowledge is of great value to college students and knowledge workers, and they generally show the anti-production behavior of conservative knowledge. Therefore, it is very likely that the anti-production behavior of conservative knowledge exists widely in other fields closely related to knowledge, but in different fields, the behavior of anti-production behavior may not be the same.
【學(xué)位授予單位】:上海師范大學(xué)
【學(xué)位級(jí)別】:碩士
【學(xué)位授予年份】:2014
【分類號(hào)】:B848
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