深圳政府購買社工服務中問題與對策研究
發(fā)布時間:2018-03-16 14:48
本文選題:社工機構(gòu) 切入點:社工服務 出處:《西北農(nóng)林科技大學》2017年碩士論文 論文類型:學位論文
【摘要】:政府購買服務,源自于20世紀80年代的歐美發(fā)達國家,該領域在他們當?shù)匾呀?jīng)發(fā)展的相當完善。隨著經(jīng)濟社會的快速發(fā)展,政府購買社會工作服務的趨勢已經(jīng)勢不可擋。在我國大陸地區(qū),社工服務尚且算的上是一種很少被接觸到的存在。不管是對該領域的專家學者,或是服務接受者來說,要想明確的表達出社工所承擔的責任和具體是干什么的都是比較困難的。所以不管是在概念層面還是在實際運行中都顯得比較淺薄、比較片面。本文以社工領域發(fā)展較為領先的深圳市為研究對象,總結(jié)深圳政府購買社工服務的發(fā)展歷程、現(xiàn)狀和問題,分析產(chǎn)生這些問題的原因,并針對這些問題提出相應的對策或建議。通過對深圳市政府與社工機構(gòu)之間的關系、政府購買社工服務模式、政府購買社會工作服務的方式以及政府購買社會工作服務績效考核評價方面的研究開展文獻概述。結(jié)合現(xiàn)有的研究成果對深圳政府購買社工服務進行未來的研究展望,探索后續(xù)深圳政府購買社工服務的研究方向。作者認為,深圳市政府購買社工服務中普遍存在購買服務的運作機制不完善、社工機構(gòu)發(fā)展不成熟、資金來源仍然是政府主導、創(chuàng)新發(fā)展還有待深化、干部職工隊伍的思想作風建設還需要強化、歷史遺留的公益基礎設施落后和法治建設滯后等困境或現(xiàn)象。造成這些困境的深層次緣由主要有政府認識不到位、社工機構(gòu)與政府的關系并不對等、社工機構(gòu)內(nèi)部管理機制不健全、政府扶持政策碎片化、缺乏操作性強的文件以及體制機制不夠健全等。針對這些問題作者提出來相應的對策或意見,主要包括轉(zhuǎn)變政府觀念,提高重視程度;充分調(diào)研公眾需求,加大購買公共服務力度和范圍;大力培育社會組織,提高公共服務承接能力;積極培養(yǎng)專業(yè)人才,提高政府購買公共服務的專業(yè)化水平;健全運行操作機制;優(yōu)化社會環(huán)境,提高政府購買公共服務成效。深圳市是民政部確定的社會工作專業(yè)人才建設首批試點城市,毗鄰港澳,是全國最為發(fā)達的城市之一,在這樣的前提和條件下,研究深圳市政府購買社工服務的推進現(xiàn)狀是有代表性和先進性的。本論文在“有限政府”、公共服務外包和“新公共管理”幾個概念的基礎上,充分運用文獻研究法、觀察法和訪談法。通過幾種研究方法的結(jié)合,對深圳市政府購買社工服務中存在的問題進行分析,結(jié)合國內(nèi)外政府購買服務領域的探索實踐研究積累,提出相應的對策或建議。同時也為國內(nèi)其他城市的政府購買社工服務的研究探索提供一些富有價值的的參考。
[Abstract]:The government purchased services from developed countries in Europe and the United States in 1980s, where the field has developed quite well. With the rapid economic and social development, The trend towards government purchases of social work services has become overwhelming. In mainland China, social work services are still a rare presence, both for experts and scholars in the field and for service recipients. It is difficult to express clearly the responsibilities of social workers and what they are to do. Therefore, both at the conceptual level and in practice, they are relatively shallow. This article takes Shenzhen, which is the leading social worker development, as the research object, summarizes the development course, the present situation and the question of the social work service purchased by the Shenzhen government, and analyzes the reasons for these problems. According to the relationship between Shenzhen municipal government and social work organizations, the government buys the social work service mode. The way that the government buys the social work service and the research on the evaluation of the performance evaluation of the social work service purchased by the government are summarized. The future research prospect of the purchase of social work service by the Shenzhen government is prospected in the light of the existing research results. The author believes that the operation mechanism of the purchase of social work services by the Shenzhen municipal government is generally imperfect, the social work institutions are not mature, and the source of funds is still government-led. Innovation and development still need to be deepened, and the ideological and work style construction of cadres and workers still needs to be strengthened. The problems or phenomena such as the backward public welfare infrastructure and the lagging construction of the rule of law, which are left behind by history, are mainly caused by the lack of government understanding and the unequal relationship between the social work institutions and the government. The internal management mechanism of the social work organization is not perfect, the government support policy is fragmented, the documents with strong maneuverability are lacking, and the system mechanism is not perfect enough, etc. The author puts forward the corresponding countermeasure or opinion in view of these problems, mainly including changing the government idea. Improve the degree of attention; fully investigate the public demand, increase the strength and scope of purchasing public services; vigorously cultivate social organizations, improve the ability of undertaking public services; actively train professionals, improve the level of government professional purchase of public services; Improve the operational mechanism, optimize the social environment, and improve the effectiveness of the government's purchase of public services. Shenzhen is one of the first batch of pilot cities for the construction of social work professionals determined by the Ministry of Civil Affairs, adjacent to Hong Kong and Macao, and one of the most developed cities in the country. Under such a prerequisite and condition, it is representative and advanced to study the promotion of Shenzhen Municipal Government's purchase of social work services. This paper is based on the concepts of "limited government", "public service outsourcing" and "new public management". Through the combination of several research methods, this paper analyzes the problems existing in the purchase of social work service by Shenzhen municipal government, and combines the exploration and practice research in the field of government purchase service at home and abroad. At the same time, it provides some valuable reference for the research and exploration of the purchase of social work service by the government of other cities in China.
【學位授予單位】:西北農(nóng)林科技大學
【學位級別】:碩士
【學位授予年份】:2017
【分類號】:C916
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本文編號:1620390
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