ZD通信系統(tǒng)研發(fā)項目溝通管理研究
發(fā)布時間:2018-06-20 17:04
本文選題:研發(fā)項目 + 溝通管理; 參考:《電子科技大學》2015年碩士論文
【摘要】:隨著科學技術的飛速發(fā)展和社會經(jīng)濟的不斷提升,在科研項目上的投入將變得越來越多,技術的快速發(fā)展和復雜性的增加,使得科技創(chuàng)新難度變得越來越大。在當前形勢下,如何進一步提高研發(fā)項目管理能力,確保研發(fā)項目目標的順利完成,已成為眾多研發(fā)項目經(jīng)理們亟待解決的重要課題,特別是項目溝通是最重要的管理內(nèi)容之一。ZD通信系統(tǒng)是LTDX公司重大型號項目建設中的一個,也是公司成立以來承擔的最復雜的系統(tǒng)級項目。該項目由7個新研制設備、1套新開發(fā)指揮軟件和選用多個已定型裝備組成。系統(tǒng)在研制過程中有多達十幾家配套廠家參與,項目的開發(fā)過程對溝通的要求非常高。項目也面臨諸多困難,如,研制周期長,參與研制和協(xié)調(diào)的單位多,攻克的技術難題多,資金投入大等。項目經(jīng)過兩年半的時間終于圓滿完成研制,并通過了部隊機關的設計定型審查。在ZD通信系統(tǒng)級項目管理中,項目主要由部隊機關、使用總體和配套單位共同合作完成,在項目實施過程中受各單位的影響因素多,使管理更加復雜,有效的溝通是型號項目管理的關鍵。論文結合自己的工作崗位、工作經(jīng)歷和工作中經(jīng)驗,擬從識別干系人、溝通規(guī)劃、信息發(fā)布、績效報告和利害關系者管理等五個方面對LTDX公司ZD通信系統(tǒng)項目的溝通管理展開研究。通過大量查閱文獻和書籍,學習項目溝通理論知識,在導師的指導下,理論與自身工作實踐及經(jīng)驗相結合的方式,對ZD通信系統(tǒng)項目的溝通管理展開研究。首先,對公司項目溝通管理現(xiàn)狀、存在的問題進行梳理、總結。其次,結合項目溝通管理理論知識進行干系人識別、溝通規(guī)劃、確定溝通形式、溝通原則、溝通技巧、識別溝通中的障礙、解決沖突的方式等分析找出存在的不足和解決辦法。最后,根據(jù)研究結果制定出了干系人登記冊模板、溝通規(guī)劃模板和績效報告模板,期望通過這些改進提高LTDX公司軍品型號研發(fā)項目的溝通管理理論和項目管理實踐能力。
[Abstract]:With the rapid development of science and technology and the continuous improvement of social economy, the investment in scientific research projects will become more and more. With the rapid development of technology and the increase of complexity, it is becoming more and more difficult to innovate in science and technology. Under the current situation, how to further improve the R & D project management ability and ensure the smooth completion of R & D project objectives has become an important issue to be solved by many R & D project managers. Especially, project communication is one of the most important management contents. ZD communication system is one of the major projects in LTDX company, and it is also the most complicated system level project that the company has undertaken since its establishment. The project consists of 7 newly developed equipments and 1 set of newly developed command software. As many as a dozen supporting manufacturers participate in the development process of the system, and the project development process requires very high communication. The project also faces many difficulties, such as long development cycle, many units involved in the development and coordination, many technical problems to overcome, and large investment in funds, etc. After two and a half years, the project was successfully completed, and passed the design of the military organs. In the ZD communication system-level project management, the project is mainly completed by the army organs, using the overall and supporting units to work together. In the process of the project implementation, there are many factors affected by each unit, which makes the management more complicated. Effective communication is the key to model project management. The paper combines with its own work position, work experience and working experience, and proposes to identify stakeholders, communicate and plan, publish information, The communication management of LTDX ZD communication system project is studied in five aspects: performance report and stakeholder management. Through consulting a large number of literature and books, learning the theory of project communication, under the guidance of the tutor, combining the theory with their own work practice and experience, the communication management of ZD communication system project is studied. First of all, the company project communication management status quo, existing problems are combed, summarized. Secondly, combining the theoretical knowledge of project communication management to identify stakeholders, communicate planning, determine the form of communication, communication principles, communication skills, identify the obstacles in communication, resolve conflicts and find out the shortcomings and solutions. Finally, according to the results of the study, we develop the stakeholder register template, communication planning template and performance report template, hoping to improve the communication management theory and project management practice of LTDX military R & D project through these improvements.
【學位授予單位】:電子科技大學
【學位級別】:碩士
【學位授予年份】:2015
【分類號】:F426.6;F273.1
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