本文關(guān)鍵詞：臨床科室對消毒供應(yīng)室滿意度調(diào)查分析及對策，由筆耕文化傳播整理發(fā)布。

《Modern Clinical Nursing》 2008-04

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臨床科室對消毒供應(yīng)室滿意度調(diào)查分析及對策

Objective To investigate the satisfaction degree of clinical departments with the supply room so as to find the problems and improve service quality. Method The self-designed questionnaire on satisfaction degree with the supply room was adopted to conduct investigation among 80 workers from the clinical departments. Result The satisfaction rates with service attitude,effective communication between supply room and clinical departments and supply of disinfected articles were 94.4%, 92.5% and 96.2% respectively. Conclusion In order to boost the degree of satisfaction from clinical division, the staff of the supply room should improve their service attitude, raise their professional ability, and enhance communication with clinical departments so as to continue their improvement of service quality.

【Key Words】：
【CateGory Index】： R197.3

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  本文關(guān)鍵詞：臨床科室對消毒供應(yīng)室滿意度調(diào)查分析及對策，由筆耕文化傳播整理發(fā)布。

本文編號：127951