本文選題：客貨滾裝運輸　切入點：排隊　出處：《華南理工大學(xué)》2015年碩士論文　論文類型：學(xué)位論文

【摘要】：瓊州海峽是我國三大海峽之一,是連接祖國大陸與海南島的重要海上經(jīng)濟通道和民生通道,同時也是海南島與內(nèi)陸海上物流和人流的大通道。據(jù)統(tǒng)計,僅2011年往返瓊州海峽的船舶就達56000多艘次,旅客1066萬人次,車輛155萬臺次,是我國海上最繁忙的黃金水道,也是海南人民的生命線。隨著海南的快速發(fā)展、泛珠三角區(qū)域合作深化、北部灣經(jīng)濟區(qū)和東盟自由貿(mào)易區(qū)蓬勃發(fā)展,瓊州海峽運輸也得到快速發(fā)展。但是,瓊州海峽航運市場長期存在著顧客服務(wù)水平低、海峽兩岸運力不對等、港口待遇不公平等矛盾。2013年,在交通部的積極協(xié)調(diào)下,參與瓊州海峽運輸?shù)乃写坝?月1日起開始嚴格執(zhí)行客滾船“大輪班”制度。大輪班對于瓊州海峽運輸?shù)挠绊懯鞘裁?究竟大輪班是否是瓊州海峽運輸?shù)淖罴逊桨?還不得而知。為確定大輪班制度對瓊海海峽運輸?shù)挠绊?并尋求提升港口服務(wù)水平的方案,本文以瓊州海峽運輸市場港口車輛排隊系統(tǒng)為研究對象,通過實地調(diào)研了解了瓊州海峽運輸市場現(xiàn)有業(yè)務(wù)流程、港口布局、運營規(guī)則、船舶數(shù)量等情況,收集了本文研究所需的數(shù)據(jù),針對調(diào)研所得的數(shù)據(jù),分析了此排隊系統(tǒng)的特點,并確立了將排隊模型分為淡旺季分開研究的思路。在分析現(xiàn)有業(yè)務(wù)流程特點的基礎(chǔ)上,利用排隊論的知識界定此排隊系統(tǒng)并給出了基于系統(tǒng)費用的優(yōu)化目標(biāo),在此基礎(chǔ)上,將排隊模型轉(zhuǎn)化為Arena仿真模型,利用Arena仿真軟件對不同發(fā)班制度下的車輛排隊系統(tǒng)進行建模,并對所建模型的合理性進行檢驗。此外,根據(jù)模擬得出的系統(tǒng)運營現(xiàn)狀,分析比較不同發(fā)班制度下車輛排隊系統(tǒng)的異同,利用Arena分析工具OptQuest對現(xiàn)有模型建立優(yōu)化模型。尋找在滿足一定客戶滿意度的情況下,使系統(tǒng)費用達到最低的運行方案,為港口運營提供相關(guān)參考。最終得出結(jié)論港口在淡季時應(yīng)該適當(dāng)下調(diào)服務(wù)水平,在不超出過海車輛等待時間忍耐極限的前提下,增大發(fā)班間隔,以降低系統(tǒng)總費用;而旺季時,短期內(nèi)可適當(dāng)增大發(fā)班間隔,以降低系統(tǒng)費用,但從長期看來港口應(yīng)該根據(jù)港口當(dāng)前需求狀況和服務(wù)能力,在保證服務(wù)質(zhì)量的前提下動態(tài)選擇適合港口發(fā)展的方案。
[Abstract]:The Qiongzhou Strait is one of the three major straits in China. It is an important maritime economic and livelihood channel connecting the motherland mainland and Hainan Island, and also a large passage for Hainan Island and inland maritime logistics and people flow. According to statistics, In 2011 alone, there were more than 56000 vessels travelling to and from the Qiongzhou Strait, with 10.66 million passengers and 1.55 million vehicles. It was the busiest golden waterway at sea in China and the lifeline of the people of Hainan. With the rapid development of Hainan, The regional cooperation in the Pan-Pearl River Delta has deepened, the Beibu Gulf Economic Zone and the ASEAN Free Trade area have flourished, and the Qiongzhou Strait Transport has also developed rapidly. However, the Qiongzhou Strait shipping market has a long time low level of customer service. In 2013, under the active coordination of the Ministry of Communications, the two sides of the Taiwan Strait had contradictions such as unequal transportation capacity and unfair port treatment. Since September 1st, all vessels involved in the transportation of Qiongzhou Strait have strictly implemented the "big shift" system of passenger ro / ro ships. What is the impact of the large shift on the transportation in the Qiongzhou Strait, and whether or not the large shift is the best scheme for transportation in the Qiongzhou Strait? In order to determine the impact of the shift system on the Qionghai Strait transportation, and to seek a scheme to improve the port service level, this paper takes the port vehicle queuing system of Qiongzhou Strait Transportation Market as the research object. Through the field investigation and study, this paper understands the existing business process, port layout, operation rules, ship quantity and so on in Qiongzhou Strait Transportation Market, collects the data needed for the research in this paper, and analyzes the characteristics of this queuing system according to the data obtained from the investigation. Based on the analysis of the characteristics of the existing business processes, the queuing system is defined by the knowledge of queuing theory and the optimization goal based on the system cost is given, on the basis of the analysis of the characteristics of the existing business processes, the optimization goal based on the system cost is given. The queuing model is transformed into the Arena simulation model, and the vehicle queuing system under different scheduling systems is modeled by using Arena software, and the rationality of the model is tested. This paper analyzes and compares the similarities and differences of the vehicle queuing system under different dispatching systems, establishes the optimization model of the existing model by using the Arena analysis tool OptQuest, and finds out the operation scheme that can make the system cost reach the lowest level under the condition of satisfying certain customer satisfaction. Finally, it is concluded that the port should reduce its service level properly during the off-season, and increase the departure interval in order to reduce the total cost of the system in peak season without exceeding the limit of waiting time for cross-sea vehicles. In the short term, the shift interval can be increased appropriately to reduce the system cost, but in the long run, the port should dynamically choose the scheme suitable for port development on the premise of guaranteeing the service quality according to the current demand and service capacity of the port.
【學(xué)位授予單位】：華南理工大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2015
【分類號】：U695

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