【摘要】：近幾年,有一種新興的企業(yè)項(xiàng)目,其主要功能是對(duì)企業(yè)員工的心理進(jìn)行健康評(píng)估,同時(shí)幫助解決員工的心理問(wèn)題,這一項(xiàng)目被稱為員工幫助計(jì)劃(Employee Assistance Programs,其簡(jiǎn)稱是EAP)。EAP在國(guó)內(nèi)的發(fā)展時(shí)間相對(duì)較短,對(duì)于企業(yè)來(lái)說(shuō),這是一個(gè)全新的領(lǐng)域,仍需要大量實(shí)踐和探究。國(guó)內(nèi)的企業(yè)在當(dāng)前的發(fā)展環(huán)境下,需要面對(duì)諸多壓力,同時(shí)還要承擔(dān)更多的市場(chǎng)風(fēng)險(xiǎn)等問(wèn)題,否則企業(yè)將面臨被時(shí)代淘汰的窘境。在這樣的環(huán)境下,企業(yè)對(duì)于員工的業(yè)務(wù)素質(zhì)更加看重,要求也越加嚴(yán)格,員工所承受的壓力也越來(lái)越大,進(jìn)而產(chǎn)生許多的心理壓力以及心理問(wèn)題等,壓力的增大導(dǎo)致效率的降低,效率的低下又會(huì)使得員工的壓力更大,進(jìn)而形成惡性循環(huán),導(dǎo)致員工及組織的工作效率降低。企業(yè)針對(duì)這類情況,提出EAP,將極大的改善員工的工作狀態(tài)及精神狀態(tài),進(jìn)而促進(jìn)員工高效的為企業(yè)提升效益。本文在論述EAP過(guò)程中,先進(jìn)行EAP基礎(chǔ)內(nèi)容的闡述,并簡(jiǎn)要介紹國(guó)內(nèi)外企業(yè)發(fā)展EAP的基本情況。其次,通過(guò)實(shí)際案例對(duì)SC公司進(jìn)行闡述,主要內(nèi)容包括其公司背景,相關(guān)企業(yè)文化以及組織架構(gòu)情況等。并且在文中通過(guò)具體案例對(duì)SC公司內(nèi)開展的EAP項(xiàng)目進(jìn)行說(shuō)明,從EAP項(xiàng)目所帶來(lái)的影響以及員工的狀態(tài)及工作效率等進(jìn)行闡述。案例中不僅包含有社會(huì)交換論,還有人格匹配理論等,在對(duì)這些理論進(jìn)行分析時(shí),結(jié)合實(shí)際,從EAP項(xiàng)目的推行狀況進(jìn)行探析,了解其中存在的問(wèn)題,并且對(duì)問(wèn)題提出改進(jìn)的措施,為更好的推行EAP項(xiàng)目積累更多的經(jīng)驗(yàn)。
[Abstract]:In recent years, there has been an emerging enterprise project whose main function is to assess the mental health of the employees and help solve the psychological problems of the employees. This project is called the employee help Program (Employee Assistance Programs,). The development time of EAP). EAP in China is relatively short. For enterprises, this is a new field, which still needs a lot of practice and exploration. Domestic enterprises in the current development environment, need to face a lot of pressure, but also to bear more market risks and other problems, otherwise, enterprises will face the dilemma of being eliminated by the times. In such an environment, enterprises pay more attention to the professional quality of their employees, and their requirements become more stringent, and the pressure on their employees is becoming greater and greater, resulting in a lot of psychological pressure and psychological problems, etc. The increase of pressure leads to the reduction of efficiency, and the low efficiency will make the pressure of employees greater, and then form a vicious circle, resulting in the reduction of efficiency of employees and organizations. In view of this kind of situation, the enterprise proposes that EAP, will greatly improve the working state and mental state of the employees, and then promote the employees to enhance the efficiency of the enterprise. In this paper, the basic content of EAP is expounded in the process of EAP, and the basic situation of developing EAP in domestic and foreign enterprises is briefly introduced. Secondly, through the actual case of SC company, the main contents include its corporate background, related corporate culture and organizational structure, and so on. And through the specific case of the EAP project in SC company to explain, from the impact of the EAP project and staff status and work efficiency are expounded. The case includes not only the theory of social exchange, but also the theory of personality matching. And put forward improvement measures to the problem, for better implementation of EAP project to accumulate more experience.
【學(xué)位授予單位】：廣東財(cái)經(jīng)大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2017
【分類號(hào)】：F272.92;F416.72

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