內(nèi)群體認(rèn)同對產(chǎn)品服務(wù)化消費(fèi)的影響——面子觀的中介效應(yīng)
發(fā)布時(shí)間:2018-04-29 20:11
本文選題:內(nèi)群體認(rèn)同 + 面子觀; 參考:《云南財(cái)經(jīng)大學(xué)學(xué)報(bào)》2017年06期
【摘要】:產(chǎn)品服務(wù)化是現(xiàn)代制造企業(yè)的發(fā)展趨勢,以社會(huì)心理和本土文化為切入點(diǎn),構(gòu)建了內(nèi)群體認(rèn)同、面子觀和產(chǎn)品服務(wù)化消費(fèi)的概念模型,對兩類產(chǎn)品的服務(wù)化消費(fèi)選擇機(jī)制展開實(shí)證研究。研究結(jié)果表明,內(nèi)群體認(rèn)同對產(chǎn)品服務(wù)化消費(fèi)具有顯著的影響作用;相較之下,內(nèi)群體認(rèn)同度高的消費(fèi)者更注重(產(chǎn)品,服務(wù))組合中外顯的表現(xiàn)型要素:而非產(chǎn)品或服務(wù),面子觀及其兩個(gè)維度分別在內(nèi)群體認(rèn)同與產(chǎn)品服務(wù)化消費(fèi)之間起完全中介和部分中介作用。
[Abstract]:Product service is the development trend of modern manufacturing enterprises. Taking social psychology and local culture as the breakthrough point, this paper constructs a conceptual model of internal group identity, face view and product service consumption. An empirical study is carried out on the service consumption selection mechanism of the two kinds of products. The results show that the inner group identity has a significant effect on the product service consumption, compared with the high degree of internal group identity, consumers pay more attention to the performance elements of the combination of products and services: rather than products or services. Face view and its two dimensions play a complete intermediary and partial intermediary role between group identity and product service consumption respectively.
【作者單位】: 山西大學(xué)經(jīng)濟(jì)與管理學(xué)院;
【基金】:國家自然科學(xué)基金項(xiàng)目“供應(yīng)鏈環(huán)境下基于談判力的商業(yè)模式及合作創(chuàng)新研究”(71101082) 山西大學(xué)人文社會(huì)科學(xué)項(xiàng)目“消費(fèi)者視角下的產(chǎn)品服務(wù)化困境成因研究”(1109027)
【分類號(hào)】:F274
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本文編號(hào):1821375
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