85后知識(shí)型員工心理契約及管理策略研究
本文選題:心理契約 切入點(diǎn):人力資源管理實(shí)踐 出處:《北方工業(yè)大學(xué)》2017年碩士論文 論文類型:學(xué)位論文
【摘要】:隨著科學(xué)技術(shù)的發(fā)展,企業(yè)對員工的依賴程度在不斷增強(qiáng)。知識(shí)型員工是企業(yè)所需要的知識(shí)與技能的載體。目前,"85后員工"已經(jīng)逐漸成為企業(yè)中的核心力量。因此,企業(yè)如何管理"85后知識(shí)型員工"關(guān)系到企業(yè)未來的生存與發(fā)展。同時(shí),"85后"獨(dú)特的價(jià)值理念和個(gè)性特征也為企業(yè)管理這一群體增加了難度。與傳統(tǒng)的經(jīng)濟(jì)契約不同,心理契約關(guān)注的是員工與企業(yè)之間隱含的、未公開說明的內(nèi)容。這些員工未公開說明、心照不宣的內(nèi)容正是影響員工態(tài)度、行為的重要因素。因此,心理契約的提出為企業(yè)管理員工提供了新的方向。本文在對現(xiàn)有理論進(jìn)行梳理與分析的基礎(chǔ)上,以企業(yè)中"85后知識(shí)型員工"為研究對象,選擇成熟的測量量表,采用spss17.0數(shù)據(jù)分析工具,研究了 "85后知識(shí)型員工"的心理契約及其影響因素。"85后知識(shí)型員工"的心理契約處于較低的水平,員工對組織交易責(zé)任的實(shí)現(xiàn)程度略高于對組織關(guān)系責(zé)任的實(shí)現(xiàn)程度。通過構(gòu)建心理契約影響因素模型,探討了價(jià)值觀、職業(yè)取向、人力資源管理實(shí)踐以及組織支持感對員工心理契約的影響。實(shí)證結(jié)果表明職業(yè)取向不能夠?qū)π睦砥跫s產(chǎn)生影響,價(jià)值觀、人力資源管理實(shí)踐和組織支持感都能夠?qū)π睦砥跫s產(chǎn)生顯著的正向影響。同時(shí),驗(yàn)證了組織支持感在人力資源管理實(shí)踐與心理契約關(guān)系中的中介作用。在研究結(jié)論的基礎(chǔ)上,提出了相應(yīng)的管理策略,并探討了本文研究的不足之處以及對未來的研究進(jìn)行了展望,以期對企業(yè)管理"85后知識(shí)型員工"這一特殊群體提供理論支持。
[Abstract]:With the development of science and technology, the degree of dependence of enterprises on employees is increasing. Knowledge workers are the carrier of knowledge and skills needed by enterprises. At present, "post-85 employees" have gradually become the core force in enterprises. How to manage "post-85 knowledge workers" is related to the survival and development of enterprises in the future. At the same time, the unique value concept and personality characteristics of "post-85" also increase the difficulty of enterprise management, which is different from the traditional economic contract. The psychological contract focuses on the implicit and unexplained content between employees and the enterprise. These employees do not publicly explain, tacit content is an important factor that affects the attitude and behavior of employees. The proposal of psychological contract provides a new direction for enterprise management staff. On the basis of combing and analyzing the existing theories, this paper takes "post-85 knowledge workers" as the research object, and chooses the mature measurement scale. By using the spss17.0 data analysis tool, the psychological contract of "post-85 knowledge workers" and its influencing factors are studied. The psychological contract of "post-85 knowledge workers" is at a lower level. The degree of realization of organizational transaction responsibility is slightly higher than that of organizational relationship responsibility. By constructing the model of influencing factors of psychological contract, this paper discusses the values and career orientation. The effect of human resource management practice and organizational support on employee psychological contract. The empirical results show that career orientation can not affect psychological contract. Both the practice of human resource management and the sense of organizational support can have a significant positive impact on the psychological contract. At the same time, it verifies the intermediary role of the sense of organizational support in the relationship between the practice of human resources management and the psychological contract. This paper puts forward the corresponding management strategy, and probes into the shortcomings of this study and prospects for the future research, in order to provide theoretical support for the special group of "post-85 knowledge workers" in enterprise management.
【學(xué)位授予單位】:北方工業(yè)大學(xué)
【學(xué)位級(jí)別】:碩士
【學(xué)位授予年份】:2017
【分類號(hào)】:F272.92
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