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住宅物業(yè)管理中多元管理體系建設(shè)及政府職責(zé)

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  本文選題:住宅物業(yè)管理 切入點:多元利益主體 出處:《遼寧師范大學(xué)》2014年碩士論文


【摘要】:中國現(xiàn)行住宅物業(yè)管理體制是政府、企業(yè)、社會組織和業(yè)主個人等多方利益主體共同參與,形成多元管理主體并存博弈的體系。為了確保這種住宅物業(yè)多元管理體系健康、和諧、持續(xù)發(fā)展,關(guān)鍵在于落實好“協(xié)調(diào)”二字,即協(xié)調(diào)好各利益攸關(guān)方之間的關(guān)系,化解彼此間可以避免的矛盾。為此要重點解決兩方面問題:一是明確各方主體的權(quán)利與義務(wù),并使各方主體依法循規(guī)相互監(jiān)督,彼此制約,達(dá)成利益共識,形成管理合力,提高管理質(zhì)量,促進社區(qū)和諧穩(wěn)定。二是政府相關(guān)職能部門作為住宅物業(yè)管理體系中的強勢利益方,切實履行職責(zé)、強化監(jiān)管工作,發(fā)揮協(xié)調(diào)多方利益主體紐帶與軸心的作用,肩負(fù)起政府服務(wù)社會、造福人民的神圣責(zé)任。本文就抓住這兩大方面的問題展開研究,通過對現(xiàn)行住宅物業(yè)管理體系存在問題及其原因的梳理和分析,借鑒西方發(fā)達(dá)國家在住宅物業(yè)管理方面的成熟經(jīng)驗,探索完善住宅物業(yè)管理體系,提升行業(yè)整體管理水平的有效路徑。 全文共分六大部分: 第一章緒論主要闡述物業(yè)管理行業(yè)的由來和發(fā)展的整個過程,簡明扼要的敘述了本文要研究的相關(guān)內(nèi)容和采用的研究方法等。 第二章主要闡述物業(yè)及物業(yè)管理、政府職能、物業(yè)管理行業(yè)行政體系等含義,并對本文所使用的相關(guān)理論進行比較詳盡的論述。 第三章主要闡述我國目前物業(yè)管理行業(yè)的現(xiàn)狀和存在的問題,針對這些問題進行歸類并查找原因,問題歸納起來就是在政府管理,企業(yè)經(jīng)營以及社會參與三方面存在一些問題。 第四章主要闡述了導(dǎo)致我國目前物業(yè)管理行業(yè)現(xiàn)存問題產(chǎn)生的根本原因,并指出目前現(xiàn)行的物業(yè)管理制度存在弊端,并對這些制度上的弊端進行了列舉。 第五章主要通過對國外先進的物業(yè)管理模式進行比較,總結(jié)出國外先進并可借鑒的管理經(jīng)驗,為給我國的物業(yè)管理提供參考。 第六章主要是根據(jù)前幾章的理論及現(xiàn)狀問題和國外的經(jīng)驗為依據(jù),針對我國物業(yè)管理體系中政府如何發(fā)揮職能作用的提出意見和建議。
[Abstract]:The current residential property management system in China is a multi-stakeholder system in which the government, enterprises, social organizations and individual owners participate together to form a system in which multiple management subjects coexist and play games. In order to ensure the health of this multi-management system of residential property, The key to harmonious and sustainable development lies in the implementation of the word "coordinated", that is, the coordination of the relationship between the various stakeholders, To resolve the contradictions that can be avoided between each other, we should focus on solving two problems: first, we should make clear the rights and obligations of the main bodies of all parties, and make them supervise each other according to law, restrict each other, reach a consensus of interests, and form a resultant force of management. Second, as the strong interest party in the residential property management system, the relevant government departments, as the strong stakeholders in the residential property management system, effectively perform their duties, strengthen supervision, and play the role of coordinating the multi-stakeholder ties and axes, and improving the quality of the management and promoting the harmony and stability of the community. It is the sacred responsibility of the government to serve the society and benefit the people. This paper studies the problems in these two aspects, combs and analyzes the existing problems and their causes in the current residential property management system. Drawing lessons from the mature experience of the western developed countries in residential property management, this paper explores the effective way to perfect the residential property management system and enhance the overall management level of the industry. The thesis is divided into six parts:. The first chapter mainly describes the origin and development of the property management industry, briefly and succinctly describes the relevant content and research methods to be studied in this paper. The second chapter mainly elaborates the property and the property management, the government function, the property management profession administration system and so on, and carries on the detailed elaboration to the related theory which this article uses. The third chapter mainly elaborates the present situation and existing problems of the property management industry in our country, classifies these problems and finds out the reasons. The problems can be summed up in the government management. There are some problems in enterprise management and social participation. The fourth chapter mainly expounds the root causes of the existing problems in the property management industry of our country, and points out the drawbacks of the current property management system, and enumerates the drawbacks of these systems. The fifth chapter mainly through the comparison of the foreign advanced property management mode, summarizes the foreign advanced and may draw lessons from the management experience, provides the reference for our country's property management. The sixth chapter is mainly based on the theory and current situation of the previous chapters and the experience of foreign countries, and puts forward some suggestions on how to play the role of the government in the property management system of our country.
【學(xué)位授予單位】:遼寧師范大學(xué)
【學(xué)位級別】:碩士
【學(xué)位授予年份】:2014
【分類號】:D630;F299.233.47

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