本文選題：服務(wù)供應(yīng)鏈　切入點(diǎn)：信息化管理　出處：《東華大學(xué)》2014年碩士論文

【摘要】：近年來,伴隨著經(jīng)濟(jì)全球化的快速發(fā)展,物流業(yè)的發(fā)展不斷加速,信息技術(shù)在物流企業(yè)中的重要性也越來越突出,物流業(yè)的發(fā)展逐步向社會(huì)化、規(guī)�；�、信息化的方向靠近。 日日順物流服務(wù)公司是海爾日日順物流的加盟商,是一個(gè)綜合性物流服務(wù)中心,承擔(dān)所在區(qū)域的“送裝一體”以及其他售后服務(wù)工作。本文以其作為研究對(duì)象,借鑒國內(nèi)外的物流系統(tǒng)規(guī)劃理念,結(jié)合企業(yè)發(fā)展實(shí)際情況,詳細(xì)對(duì)其信息系統(tǒng)的規(guī)劃進(jìn)行了深入的研究,并運(yùn)用服務(wù)供應(yīng)鏈的模型,對(duì)企業(yè)信息系統(tǒng)的規(guī)劃提出了可行的方案。 首先,確定了論文研究的意義和內(nèi)容,以及主要研究方法和思路,并對(duì)國內(nèi)外信息系統(tǒng)研究的現(xiàn)狀以及將來的發(fā)展趨勢進(jìn)行了簡要的概述；第二,對(duì)信息系統(tǒng)以及服務(wù)供應(yīng)鏈的相關(guān)理論進(jìn)行闡述,并對(duì)業(yè)務(wù)流程優(yōu)化和價(jià)值鏈理論進(jìn)行了簡要研究；第三,理論結(jié)合實(shí)際,筆者通過長期現(xiàn)場調(diào)研和專家訪談,了解日日順物流服務(wù)公司目前信息系統(tǒng)建設(shè)在結(jié)構(gòu)性和流程性方面的需求。研究發(fā)現(xiàn)企業(yè)信息系統(tǒng)目前存在的問題,建立服務(wù)供應(yīng)鏈模型,把現(xiàn)有問題分為業(yè)務(wù)系統(tǒng)缺失和訂單系統(tǒng)缺失兩大模塊進(jìn)行闡述。根據(jù)存在的問題,以價(jià)值鏈理論為指導(dǎo)制定信息系統(tǒng)整體規(guī)劃目標(biāo)；第四,結(jié)合實(shí)際問題,運(yùn)用服供應(yīng)鏈模型對(duì)信息系統(tǒng)進(jìn)行了整體規(guī)劃方案的設(shè)計(jì),在規(guī)劃方案的實(shí)施初級(jí)階段,主要對(duì)面向日日順物流服務(wù)公司的橫向信息系統(tǒng)進(jìn)行詳細(xì)的規(guī)劃解析。最后,對(duì)信息系統(tǒng)的可行性進(jìn)行了分析,并提出了保障信息系統(tǒng)高效運(yùn)行的措施與建議。為企業(yè)能夠在市場競爭中處于有利地位奠定基礎(chǔ)。
[Abstract]:In recent years, with the rapid development of economic globalization, the development of logistics industry is accelerating, and the importance of information technology in logistics enterprises is more and more prominent. The development of logistics industry is gradually towards the direction of socialization, scale and information.Japan Shun logistics service company is Haier Rishun logistics franchisee, is a comprehensive logistics service center, to undertake the region of "delivery and loading integration" and other after-sales service work.This paper takes it as the research object, draws lessons from the domestic and foreign logistics system planning idea, unifies the enterprise development actual situation, has carried on the thorough research to its information system plan in detail, and uses the service supply chain model,The feasible plan of enterprise information system is put forward.First of all, the significance and content of the paper research, as well as the main research methods and ideas, and a brief overview of the current situation and future development trends of information systems research at home and abroad are given.The related theories of information system and service supply chain are expounded, and the business process optimization and value chain theory are briefly studied. Thirdly, the author combines theory with practice, through long-term field investigation and expert interview.Understand the structural and process requirements of Rishun Logistics Service Company's current information system construction.This paper finds out the existing problems of enterprise information system, establishes the service supply chain model, and divides the existing problems into two modules: the lack of business system and the lack of order system.According to the existing problems, the whole planning goal of information system is formulated under the guidance of the value chain theory. Fourthly, combining with the actual problems, the paper designs the overall planning scheme of the information system by using the service supply chain model.In the primary stage of the implementation of the planning scheme, the horizontal information system for Rishun logistics service company is analyzed in detail.Finally, the feasibility of the information system is analyzed, and the measures and suggestions to ensure the efficient operation of the information system are put forward.For enterprises to be able to compete in the market in a favorable position to lay the foundation.
【學(xué)位授予單位】：東華大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2014
【分類號(hào)】：F259.23;F270.7

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