問責(zé)對個體非倫理行為影響機(jī)制的實驗研究
發(fā)布時間:2018-06-15 20:13
本文選題:問責(zé) + 非倫理行為; 參考:《浙江工商大學(xué)》2017年碩士論文
【摘要】:最近20多年的"轉(zhuǎn)型"期中由于管理、制度和法律的不完善,違反道德的事件屢見不鮮,如朗訊事件、三氯氰胺危機(jī)、塑化劑丑聞和雙匯事件、污染環(huán)境等一系列不道德的行為,這些行為不僅嚴(yán)重?fù)p害了企業(yè)的信譽(yù),危害了企業(yè)自身的生存和發(fā)展,更是損害了公眾利益,不利于我國社會主義市場經(jīng)濟(jì)健康有效的發(fā)展。因此企業(yè)管理中的道德問題成了企業(yè)立足于經(jīng)濟(jì)社會以及社會良性發(fā)展的根本問題。而組織的管理歸根結(jié)底就是對組織成員的管理,如何約束個體非倫理行為,提高企業(yè)管理效能是學(xué)術(shù)界與實業(yè)界共同關(guān)注的話題。事實表明,問責(zé)是組織管理中應(yīng)對非倫理行為較為有效的約束機(jī)制。問責(zé)通過第三方監(jiān)督或評估的方式,使人們在面臨道德兩難的情境時,能夠秉持基本的道德準(zhǔn)則,做出正確的道德判斷。目前對問責(zé)的相關(guān)研究也多集中于問責(zé)機(jī)制對消極行為的預(yù)防和抑制作用,以及對員工態(tài)度、績效等變量的積極影響。然而近幾年來頻發(fā)的"問責(zé)失靈"現(xiàn)象引起了人們的關(guān)注。盡管已有學(xué)者開始研究問責(zé)的消極影響,但較少研究就問責(zé)對非倫理行為約束失效的現(xiàn)象,以及其中的心理機(jī)制做過確切的探討。該影響機(jī)制的未知在理論上,限制了學(xué)術(shù)界對問責(zé)與非倫理行為的深入理解與探討,在管理實踐上限制了問責(zé)機(jī)制發(fā)揮提高企業(yè)管理效益的作用。因此,本研究基于問責(zé)的社會權(quán)變模型理論以及自我控制資源理論,提出調(diào)節(jié)定向變量的影響,探索問責(zé)對非倫理行為的作用機(jī)制。首先,回顧和梳理前人對問責(zé)、調(diào)節(jié)定向、非倫理行為和自我損耗這四個變量的研究成果,并在此基礎(chǔ)上,提出本文的研究假設(shè);其次,本文采用實驗研究的方法,通過研究一驗證問責(zé)與調(diào)節(jié)定向?qū)Ψ莻惱硇袨榈慕换プ饔?通過研究二驗證自我損耗的中介作用。再次,采用SPSS19.0統(tǒng)計工具對數(shù)據(jù)進(jìn)行分析,驗證本研究提出的研究假設(shè);最后結(jié)合實驗結(jié)果,對本研究的研究意義與創(chuàng)新點進(jìn)行討論并總結(jié)不足之處及對未來研究的展望。本文通過研究,得到以下結(jié)論:(1)問責(zé)與調(diào)節(jié)定向的交互作用對非倫理行為有影響。當(dāng)個體的調(diào)節(jié)定向為促進(jìn)定向時,問責(zé)對非倫理行為有正向影響;當(dāng)個體的調(diào)節(jié)定向為預(yù)防定向時,問責(zé)對非倫理行為有負(fù)向影響。(2)問責(zé)與調(diào)節(jié)定向的交互作用對自我損耗有影響。當(dāng)個體的調(diào)節(jié)定向為促進(jìn)定向時,問責(zé)與自我損耗正相關(guān),即問責(zé)容易使促進(jìn)定向個體發(fā)生自我損耗。當(dāng)個體調(diào)節(jié)定向為預(yù)防定向時,問責(zé)對自我損耗沒有影響。(3)自我損耗的中介作用。個體調(diào)節(jié)定向為促進(jìn)定向時,問責(zé)提高了自我損耗,進(jìn)而促進(jìn)了非倫理行為的發(fā)生,即自我損耗在問責(zé)和非倫理行為的關(guān)系中起到中介作用。
[Abstract]:In the last 20 years of the "transition" period, due to imperfect management, system and laws, moral violations have occurred frequently, such as the Lucent incident, the melamine crisis, the plasticizer scandal and the Shuanghui incident. A series of immoral behaviors, such as polluting the environment, not only seriously damage the reputation of the enterprise, endanger the survival and development of the enterprise itself, but also damage the public interests, and are not conducive to the healthy and effective development of the socialist market economy in our country. Therefore, the moral problem in the enterprise management has become the fundamental problem for the enterprise to base itself on the economic, social and social development. In the final analysis, organizational management is the management of the members of the organization. How to restrain individual non-ethical behavior and improve the efficiency of enterprise management is a common concern of academia and industry. The facts show that accountability is an effective restraint mechanism to deal with non-ethical behavior in organizational management. Accountability, through the way of third party supervision or evaluation, enables people to uphold basic moral principles and make correct moral judgments in the face of moral dilemmas. At present, the related researches on accountability also focus on the preventive and inhibitory effects of accountability mechanisms on negative behaviors, as well as the positive effects on employee attitude, performance and other variables. However, in recent years, the phenomenon of "accountability failure" has attracted people's attention. Although some scholars have begun to study the negative effects of accountability, there are few studies on the failure of accountability to non-ethical behavior and the psychological mechanism. In theory, the unknown influence mechanism limits the understanding and discussion of accountability and non-ethical behavior in academic circles, and limits the role of accountability mechanism in improving the efficiency of enterprise management in management practice. Therefore, based on the theory of social contingency model of accountability and the theory of self-control resources, this study proposes to regulate the influence of directional variables and to explore the mechanism of accountability on non-ethical behavior. First of all, review and comb the research results of the four variables of accountability, regulation orientation, non-ethical behavior and self-depletion, and put forward the research hypotheses of this paper. Secondly, this paper adopts the method of experimental research. The interaction between accountability and regulatory orientation on non-ethical behavior is studied, and the intermediary role of self-depletion is studied. Thirdly, SPSS 19.0 statistical tool is used to analyze the data to verify the research hypotheses put forward in this study. Finally, combined with the experimental results, the significance and innovation of this study are discussed, and the shortcomings and prospects for future research are summarized. In this paper, we draw the following conclusion: 1) the interaction between accountability and regulatory orientation has an impact on non-ethical behavior. Accountability has a positive effect on non-ethical behavior when the orientation of individual regulation is to promote orientation, and when the orientation of individual regulation is directed towards prevention, Accountability has a negative impact on non-ethical behavior. When the adjusting orientation of the individual is to promote the orientation, the accountability is positively related to the self-depletion, that is, the self-depletion is easy to occur in the individual who promotes the orientation. When the individual adjusts orientation to prevent orientation, accountability has no effect on self loss. When the individual adjusts the orientation to promote the orientation, the accountability increases the self-depletion, and then promotes the occurrence of the non-ethical behavior, that is to say, the self-depletion plays an intermediary role in the relationship between the accountability and the non-ethical behavior.
【學(xué)位授予單位】:浙江工商大學(xué)
【學(xué)位級別】:碩士
【學(xué)位授予年份】:2017
【分類號】:F272
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