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零售企業(yè)管理人員內(nèi)部培訓體系構(gòu)建研究

發(fā)布時間:2018-09-06 17:20
【摘要】:隨著知識工作者在企業(yè)中的作用日益突顯,對企業(yè)管理人員的內(nèi)部培訓和人才儲備是企業(yè)發(fā)展的重要基礎(chǔ),管理人員的培訓與開發(fā),更是直接關(guān)系到企業(yè)生存、發(fā)展壯大和增長的關(guān)鍵因素。而管理人員由于其自身的職業(yè)發(fā)展需求,更加關(guān)注追求終身就業(yè)能力的提升和學習。企業(yè)通過對管理人員內(nèi)部培訓體系的完善,使得企業(yè)對管理人員培訓走向更規(guī)范化、制度化、先進化、實用化,使企業(yè)管理人員的綜合能力在內(nèi)部培訓中不斷提升,幫助管理人員建立穩(wěn)定的職業(yè)發(fā)展路線,也為企業(yè)造就一批高績效、高素質(zhì)的管理隊伍,為企業(yè)可持續(xù)發(fā)展提供有力的人力資源保障。LF集團雖為國內(nèi)零售行業(yè)中的佼佼者,領(lǐng)頭軍,但是在對其管理人員內(nèi)部培訓上仍然存在著思想陳舊、執(zhí)行力不強、缺乏團隊學習分享氛圍;培訓內(nèi)容形式單一、缺乏實用性、體系不完善;培訓組織不健全、培訓師缺乏專業(yè)性,培訓管理運作不規(guī)范。這些問題導致了LF集團過去未曾收到對其管理人員的理想培訓效果,然而外聘管理人員難以適應,內(nèi)部晉升的管理人員水平難以滿足企業(yè)需求。面對管理人才的缺乏形勢,正處快速發(fā)展的LF集團迫切需要對其管理人員的培訓體系進行改善。本文主要就國內(nèi)外企業(yè)對管理人員培訓體系和零售行業(yè)特點研究的基礎(chǔ)上,采用理論研究的方法對管理人員有效內(nèi)部培訓體系的特征以及培訓體系的建立和管理進行梳理和研究。并結(jié)合LF集團自身的發(fā)展戰(zhàn)略研究,以及對現(xiàn)有管理人員職涯發(fā)展需求的調(diào)查,圍繞現(xiàn)有管理人員有待提升的專業(yè)技能和能力上的不足點去開展對管理人員內(nèi)部培訓體系的設(shè)計。體系化的課程學習,在崗學習,及儲備人才培訓與發(fā)展體系設(shè)計,激發(fā)企業(yè)管理人員的培訓熱誠,提升管理人員的綜合能力。以使本文能夠?qū)ζ渌闶燮髽I(yè)管理人員內(nèi)部培訓體系的建立起到借鑒作用。
[Abstract]:With the increasingly prominent role of knowledge workers in enterprises, the internal training and talent reserve of enterprise managers is an important basis for the development of enterprises, and the training and development of managers is directly related to the survival of enterprises. The key to growth and growth. Managers, due to their own professional development needs, pay more attention to the promotion and learning of lifelong employment ability. Through the improvement of internal training system for managers, enterprises make the training of managers more standardized, institutionalized, advanced and practical, so that the comprehensive ability of enterprise managers is constantly improved in internal training. To help managers to establish a stable career development line, but also to create a group of high performance, high quality management team, for the sustainable development of enterprises to provide strong human resources protection. Leading the army, but in the internal training of its management there are still old ideas, not strong execution, lack of team learning and sharing atmosphere; the form of training content is single, lack of practicability, imperfect system; training organization is not perfect, Lack of professional trainers, training management operation is not standardized. These problems have resulted in the LF Group having not received the ideal training effect for its managers in the past, however, it is difficult for the external managers to adapt, and the level of managers promoted internally is difficult to meet the needs of the enterprises. Facing the shortage of management personnel, LF Group, which is developing rapidly, urgently needs to improve the training system of its managers. On the basis of the research on the training system of managers and the characteristics of retail industry in domestic and foreign enterprises, The characteristics of effective internal training system of managers and the establishment and management of training system are combed and studied by the method of theoretical research. And combined with the LF Group's own development strategy research, as well as the existing managers career development needs of the survey, Develop the design of internal training system for managers around the deficiencies of existing managers' professional skills and competencies. Systematic curriculum learning, on-the-job learning, and reserve talent training and development system design, stimulate the enthusiasm of enterprise managers training, enhance the comprehensive ability of managers. So that this paper can be used for reference to the establishment of internal training system for managers in other retail enterprises.
【學位授予單位】:蘇州大學
【學位級別】:碩士
【學位授予年份】:2015
【分類號】:F272.92;F724.2

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