本文選題：服務(wù)外包 + 產(chǎn)業(yè)競(jìng)爭(zhēng)力�。� 參考：《華中科技大學(xué)》2015年碩士論文

【摘要】：伴隨著經(jīng)濟(jì)全球化的不斷深化與信息化的不斷滲透,以服務(wù)業(yè)為核心的新一輪全球產(chǎn)業(yè)轉(zhuǎn)移浪潮推動(dòng)了服務(wù)外包產(chǎn)業(yè)的飛速發(fā)展,這為正處于產(chǎn)業(yè)結(jié)構(gòu)調(diào)整與優(yōu)化升級(jí)的中國(guó)帶來(lái)了極大的發(fā)展機(jī)遇。我國(guó)高度重視服務(wù)外包產(chǎn)業(yè)的發(fā)展,設(shè)立了北京、上海、深圳、廣州、杭州、武漢、成都等21個(gè)服務(wù)外包示范城市,同時(shí)各級(jí)政府不斷完善扶持服務(wù)外包產(chǎn)業(yè)發(fā)展的地方政策體系,這使得近年來(lái)我國(guó)服務(wù)外包產(chǎn)業(yè)得到飛速發(fā)展,取得了重大成就,目前我國(guó)已經(jīng)發(fā)展成為僅次與印度的全球第二大服務(wù)外包接包國(guó)。武漢市是我國(guó)中部崛起戰(zhàn)略的核心城市,也是中部地區(qū)服務(wù)外包產(chǎn)業(yè)集聚的主力城市之一,武漢市憑借其豐富的人才儲(chǔ)備資源、相對(duì)低廉的勞動(dòng)力成本、前沿的科研實(shí)力以及雄厚的經(jīng)濟(jì)基礎(chǔ)促進(jìn)了服務(wù)外包產(chǎn)業(yè)的迅速發(fā)展。本文詳細(xì)闡述了武漢市服務(wù)外包產(chǎn)業(yè)在GEM模型框架下的六大競(jìng)爭(zhēng)力要素的狀況,然后構(gòu)建服務(wù)外包競(jìng)爭(zhēng)力指數(shù)用于武漢市服務(wù)外包產(chǎn)業(yè)競(jìng)爭(zhēng)力的初步評(píng)價(jià)中,最后通過(guò)SPSS統(tǒng)計(jì)軟件采用因子分析法將武漢市與其他19個(gè)服務(wù)外包示范城市的19個(gè)指標(biāo)數(shù)據(jù)進(jìn)行檢驗(yàn)分析,最終得到武漢市與其他19個(gè)城市的服務(wù)外包產(chǎn)業(yè)競(jìng)爭(zhēng)力綜合得分與排名。通過(guò)實(shí)證分析得出結(jié)論:武漢市的服務(wù)外包產(chǎn)業(yè)競(jìng)爭(zhēng)力在全國(guó)20個(gè)服務(wù)外包示范城市中位居第10名,處于中等水平,有著一定的上升空間和巨大的發(fā)展?jié)摿Α？傮w而言,武漢市在基礎(chǔ)設(shè)施建設(shè)、吸引外資和固定投資、經(jīng)濟(jì)發(fā)展水平方面具有一定的優(yōu)勢(shì),這在一定程度上促進(jìn)了服務(wù)外包產(chǎn)業(yè)的發(fā)展;同時(shí)武漢市人才儲(chǔ)備資源遠(yuǎn)遠(yuǎn)領(lǐng)先于其它服務(wù)外包示范城市,這為武漢市服務(wù)外包產(chǎn)業(yè)提供了專(zhuān)業(yè)化的外包人才;但單從服務(wù)外包產(chǎn)業(yè)以及相關(guān)產(chǎn)業(yè)的發(fā)展水平來(lái)看,武漢市的離岸服務(wù)外包合同額與執(zhí)行額與東部沿海城市如北京、上海、杭州、深圳、廣州等城市具有較大的差距,承接國(guó)際服務(wù)外包項(xiàng)目的吸引力與競(jìng)爭(zhēng)力也遠(yuǎn)不如東部沿海城市。綜合上述結(jié)論,本文從三個(gè)不同角度對(duì)提升武漢市服務(wù)外包產(chǎn)業(yè)競(jìng)爭(zhēng)力給出了相應(yīng)的建議。
[Abstract]:With the deepening of economic globalization and the continuous penetration of information, a new wave of global industrial transfer, with the service industry as the core, has promoted the rapid development of the service outsourcing industry. This is in the industrial structure adjustment and optimization and upgrading of China has brought great opportunities for development. China attaches great importance to the development of service outsourcing industry and has set up 21 service outsourcing demonstration cities such as Beijing, Shanghai, Shenzhen, Guangzhou, Hangzhou, Wuhan, Chengdu, etc. At the same time, governments at all levels have constantly improved the local policy system to support the development of service outsourcing industries. This has led to the rapid development of the service outsourcing industry in China in recent years and has made great achievements. At present, China has become the second largest outsourcing country in the world with India. Wuhan is the core city of the rising strategy of central China and one of the main cities of service outsourcing industry agglomeration in central China. With its abundant talent reserve resources, Wuhan has relatively low labor cost. The forward research strength and strong economic base promote the rapid development of service outsourcing industry. This paper expounds in detail the situation of six competitive factors of Wuhan service outsourcing industry under the framework of gem model, and then constructs the service outsourcing competitiveness index to be used in the preliminary evaluation of Wuhan service outsourcing industry competitiveness. Finally, 19 index data of Wuhan and other 19 service outsourcing demonstration cities are tested and analyzed by using SPSS statistical software. Finally, Wuhan City and the other 19 cities of service outsourcing industry competitiveness comprehensive score and ranking. Through the empirical analysis, it is concluded that the competitiveness of Wuhan's service outsourcing industry ranks 10th among the 20 demonstration cities of service outsourcing in China, which is at a moderate level, and has a certain space to rise and great potential for development. In general, Wuhan has some advantages in infrastructure construction, attracting foreign capital and fixed investment, and the level of economic development, which to some extent promotes the development of service outsourcing industry. At the same time, the talent reserve resources of Wuhan City is far ahead of other service outsourcing demonstration cities, which provides professional outsourcing talents for the service outsourcing industry in Wuhan. But only from the level of development of service outsourcing industry and related industries, There is a big gap between Wuhan's offshore service outsourcing contract amount and its implementation amount compared with the eastern coastal cities such as Beijing, Shanghai, Hangzhou, Shenzhen, Guangzhou and so on. The attraction and competitiveness of undertaking international service outsourcing projects are not as good as those of eastern coastal cities. Based on the above conclusions, this paper gives some suggestions on how to improve the competitiveness of Wuhan service outsourcing industry from three different angles.
【學(xué)位授予單位】：華中科技大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2015
【分類(lèi)號(hào)】：F752.68

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