錯(cuò)過促銷情境下消費(fèi)者的價(jià)格不公平感知及其對(duì)負(fù)向購買意愿的影響
發(fā)布時(shí)間:2018-03-08 01:27
本文選題:錯(cuò)過促銷 切入點(diǎn):價(jià)格不公平感知 出處:《東南大學(xué)》2016年碩士論文 論文類型:學(xué)位論文
【摘要】:隨著商業(yè)競爭不斷加劇,促銷成為各大商家用來進(jìn)行市場競爭的一種重要手段,商家們紛紛推出各種各樣的促銷活動(dòng)來吸引消費(fèi)者。以往有相當(dāng)多的文獻(xiàn)著重探討促銷活動(dòng)對(duì)消費(fèi)者購買行為的影響,但是本研究針對(duì)錯(cuò)過促銷的消費(fèi)者,探討其在錯(cuò)過促銷后的價(jià)格不公平感知。本研究欲探討不同促銷類型(降價(jià)促銷和贈(zèng)品促銷)、折扣幅度、歸因廠商程度、產(chǎn)品的價(jià)格水平對(duì)錯(cuò)過促銷的消費(fèi)者的價(jià)格不公平感知的影響,以及折扣幅度與促銷類型、歸因廠商程度與促銷類型對(duì)價(jià)格不公平感知的交互影響,并進(jìn)一步探討價(jià)格不公平感知對(duì)消費(fèi)者負(fù)向購買意愿的影響。本研究的受測對(duì)象是高校大學(xué)生與研究生,通過實(shí)驗(yàn)設(shè)計(jì)的方法模擬實(shí)際消費(fèi)情境,數(shù)據(jù)分析方法采用方差分析及結(jié)構(gòu)方程模式,以驗(yàn)證各項(xiàng)假設(shè)檢驗(yàn)。本研究的研究發(fā)現(xiàn)如下:(1)錯(cuò)過降價(jià)促銷比錯(cuò)過贈(zèng)品促銷會(huì)讓消費(fèi)者產(chǎn)生更高的價(jià)格不公平感知。(2)錯(cuò)過高折扣幅度促銷比錯(cuò)過低折扣幅度促銷會(huì)讓消費(fèi)者產(chǎn)生更高的價(jià)格不公平感知。但是折扣幅度高低并不影響消費(fèi)者錯(cuò)過不同促銷類型的價(jià)格不公平感知的差異。(3)歸因廠商程度越高,錯(cuò)過促銷的消費(fèi)者的價(jià)格不公平感知越高。但是歸因廠商程度高低并不影響消費(fèi)者錯(cuò)過不同促銷類型的價(jià)格不公平感知的差異。(4)錯(cuò)過高價(jià)值產(chǎn)品的促銷比錯(cuò)過低價(jià)值產(chǎn)品的促銷會(huì)讓消費(fèi)者產(chǎn)生更高的價(jià)格不公平感知。(5)消費(fèi)者的價(jià)格不公平感知對(duì)其負(fù)向購買意愿有顯著正向影響。根據(jù)研究結(jié)果,本研究對(duì)廠商提出以下管理建議:(1)采用多元化的溝通方式吸引消費(fèi)者購買,既可以減少錯(cuò)過促銷的消費(fèi)者又可以降低錯(cuò)過促銷的消費(fèi)者將錯(cuò)過的原因歸因廠商。(2)為降低錯(cuò)過促銷的消費(fèi)者的價(jià)格不公平感知,廠商宜多采用贈(zèng)品促銷的方式。(3)廠商在使用降價(jià)促銷時(shí)不僅要考慮到折扣幅度的吸引力,還應(yīng)該考慮到促銷活動(dòng)過后折扣幅度引起的與原價(jià)之間的價(jià)格差異問題,設(shè)置一個(gè)合適的折扣幅度十分重要。(4)廠商在使用促銷手段時(shí),針對(duì)高價(jià)值產(chǎn)品的促銷在折扣幅度的選擇上應(yīng)該更加慎重。
[Abstract]:As business competition intensifies, promotion has become an important means for major businesses to compete in the market. Merchants have launched a variety of promotional activities to attract consumers. In the past, quite a lot of literature focused on the impact of promotional activities on consumers' purchase behavior, but this study focused on consumers who missed the promotion. The purpose of this study is to explore the different types of promotion (price reduction promotion and gift promotion, discount extent, attribution degree, etc.). The impact of product price level on consumers' perception of price unfairness, and the interaction between discount range and sales promotion type, attribution degree and promotion type to price unfairness perception. And to further explore the impact of perception of price inequality on consumers' negative willingness to buy. The subjects of this study are college students and graduate students, and the actual consumption situation is simulated by the method of experimental design. The method of data analysis is based on variance analysis and structural equation model. To verify the hypothetical tests. The study found that: 1) missing the sale of sales than missing the promotion of gifts will make consumers produce a higher perception of price unfairness. 2) missed a high discount range of promotions than missed the range of low discounts. Selling gives consumers a higher perception of price unfairness. But the extent of discount does not affect the difference in perception of price unfairness that consumers miss out on different types of promotions. The higher the perception of price unfairness among the consumers who missed the promotion, the higher the perception of price unfairness. However, the degree of attribution to the manufacturer did not affect the difference in perception of price unfairness among the consumers who missed different types of promotions. 4) the sales promotion that missed the high value product was lower than that missed. Promotion of value products will make consumers have a higher perception of price unfairness.) consumers' perception of price unfairness has a significant positive impact on their willingness to buy in a negative direction. This study proposes the following management advice to manufacturers: 1) to adopt a diversified communication approach to attract consumers to buy. It can reduce both the consumers who miss the promotion and the consumers who miss the promotion to attribute the cause of the missed sales to the manufacturer. (2) to reduce the perception of price unfairness of the consumers who miss the sales promotion, Manufacturers should adopt the method of promotion of gifts more.) when using price reduction promotion, manufacturers should not only consider the attractiveness of the discount range, but also take into account the price difference between the discount range and the original price caused by the discount range after the promotion. It is very important to set a suitable discount range.
【學(xué)位授予單位】:東南大學(xué)
【學(xué)位級(jí)別】:碩士
【學(xué)位授予年份】:2016
【分類號(hào)】:F713.55
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