【摘要】：歷經(jīng)三十余年的改革開放,我國銀行業(yè)正處于全面、快速發(fā)展的階段。銀行管理人員逐漸意識到職業(yè)生涯管理對提升員工綜合能力、激發(fā)工作激情、留住優(yōu)秀人才、促進(jìn)銀行效益提升、以及實(shí)現(xiàn)銀行持續(xù)發(fā)展具有重要意義,并初步進(jìn)行部分嘗試。但多數(shù)銀行基本僅開展了零星的職業(yè)生涯管理活動(dòng),完善的職業(yè)生涯管理體系在國內(nèi)銀行業(yè)中仍然普遍缺失。員工的個(gè)人發(fā)展需求未能夠得到有效滿足,出現(xiàn)銀行員工工作滿意度降低、工作消極情緒上升,進(jìn)而影響績效水平的提高等情況。 本文選取國內(nèi)一家較具代表性的Z銀行作為研究對象,通過對Z銀行進(jìn)行實(shí)地調(diào)查、向在職員工發(fā)放滿意度調(diào)查問卷以及對離職員工進(jìn)行深度訪談,并使用SPSS19.0軟件對問卷調(diào)查結(jié)果進(jìn)行因子分析,歸納出能力提升機(jī)會、制度政策支持、公正的績效考評、晉升機(jī)會、員工培訓(xùn)、適當(dāng)?shù)墓ぷ鲏毫Φ?個(gè)影響Z銀行員工職業(yè)生涯管理滿意度的重要因素,結(jié)合對離職人員的訪談及實(shí)地調(diào)查情況,總結(jié)出Z銀行在員工職業(yè)生涯管理上存在的問題,提出通過提高管理層重視程度、加強(qiáng)員工自我規(guī)劃意識、建立完善的職業(yè)生涯管理體系、與職業(yè)生涯管理匹配的晉升制度、培訓(xùn)制度以及績效考評制度等改進(jìn)Z銀行員工職業(yè)生涯管的對策。希望通過該研究,為Z銀行管理者在員工職業(yè)生涯管理的具體措施上,提供一些思路及參考。
[Abstract]:After more than 30 years of reform and opening up, China's banking industry is in a comprehensive and rapid development stage. Bank managers gradually realize that career management plays an important role in enhancing the comprehensive ability of employees, arousing work passion, retaining outstanding talents, promoting bank efficiency and realizing the sustainable development of banks. However, most banks have only carried out sporadic career management activities, and the perfect career management system is still generally absent in the domestic banking industry. The personal development needs of employees can not be effectively met, the bank staff job satisfaction decreased, work negative emotions increased, and then affected the performance level of the improvement. This article selects a representative Z bank as the research object, through the field investigation to Z bank, issues the satisfaction questionnaire to the in-service staff and carries on the in-depth interview to the former employee. And using SPSS19.0 software to factor analysis the results of the questionnaire, summed up the ability improvement opportunities, institutional policy support, fair performance evaluation, promotion opportunities, staff training, There are 6 important factors influencing the career management satisfaction of Z Bank, such as proper work pressure, and combined with the interview and field investigation, the problems in career management of Z Bank are summarized. Through raising the level of management attention, strengthening the awareness of self-planning of staff, establishing a perfect career management system, and matching the career management with the promotion system, Training system and performance evaluation system to improve Z bank staff career management countermeasures. Through this research, I hope to provide some ideas and references for Z bank managers in the specific measures of employee career management.
【學(xué)位授予單位】：廣西大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2014
【分類號】：F832.33

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