本文選題：DMZ�；饏^(qū) + 中間業(yè)務(wù)繳費�。� 參考：《天津大學》2014年碩士論文

【摘要】：隨著廣大客戶對公用事業(yè)單位服務(wù)的要求提高，方便客戶交費的問題也就越來越重要。客戶不僅要求可以及時繳納各項費用，而且要求繳費方式越方便越好。銀行搭建燃氣代繳費系統(tǒng)后一方面可以方便客戶繳費,產(chǎn)生積極的社會意義，另一方面，可以豐富代繳費業(yè)務(wù)種類，增加中間業(yè)務(wù)收入，還可以通過提供繳費服務(wù)來擴大客戶對銀行的認知度。 本次課題從設(shè)計、開發(fā)、實施的角度闡述了銀行代繳燃氣費系統(tǒng)是如何搭建的，是如何解決客戶繳費難、完善收費單位的繳費服務(wù)、豐富銀行業(yè)務(wù)品種的。還討論了銀行開通柜面、網(wǎng)上銀行、電話銀行、自助設(shè)備、批量代扣等多種渠道為客戶提供服務(wù)的可能性。通過提供燃氣代繳費服務(wù)擴大了銀行服務(wù)人群，增加了中間業(yè)務(wù)收入，達到了客戶、企業(yè)、銀行三贏的目的�，F(xiàn)在，我國也在逐步開展第三方支付繳費，銀行先行建立繳費渠道后可以為第三方支付繳費節(jié)省更多的資源，起到資源共享的作用。 本課題從網(wǎng)絡(luò)、應(yīng)用兩個層面進行系統(tǒng)設(shè)計和實施。在網(wǎng)絡(luò)層面主要內(nèi)容是：核心網(wǎng)絡(luò)、防火墻、DMZ�；饏^(qū)、專線。應(yīng)用層面的主要內(nèi)容是：銀行核心處理服務(wù)、中間業(yè)務(wù)繳費平臺、燃氣前置機。兩個層面中，，重點闡述了應(yīng)用層面，主要是中間業(yè)務(wù)繳費平臺及燃氣前置機上的服務(wù)設(shè)計及實施的問題。 最終目的是搭建一套符合實際業(yè)務(wù)需求的銀行代繳燃氣費系統(tǒng)，使客戶可以通過銀行柜面、網(wǎng)銀等渠道進行燃氣費查詢、燃氣費繳納、抹帳、發(fā)票打印。銀行可以對每日交易進行對帳、清算，及對簽約客戶主動發(fā)起批扣。同時系統(tǒng)應(yīng)具有良好的處理性能，并能承受一定的并發(fā)處理壓力，為未來開展第三方支付繳費做好準備。
[Abstract]:With the improvement of customer service, the problem of convenient payment becomes more and more important. Customers not only require timely payment of fees, but also require the more convenient way the better. On the one hand, banks can make it convenient for customers to pay fees, which can produce positive social significance; on the other hand, they can enrich the types of fee payment business and increase the income of intermediate businesses. You can also expand customer awareness of the bank by providing payment services. From the point of view of design, development and implementation, this paper expounds how to build the gas charge system of bank, how to solve the problem of customer payment, how to perfect the service of charging unit, and how to enrich the variety of bank business. It also discusses the possibility of bank opening counter, internet bank, telephone bank, self-service equipment, batch withholding and so on. By providing gas payment service, the bank service crowd is expanded, and the intermediate business income is increased, which achieves the goal of customer, enterprise and bank winning. Now, our country is also gradually developing third-party payment, the bank can save more resources and play the role of resource sharing after the establishment of payment channels. This topic carries on the system design and the implementation from the network, the application two levels. In the network level, the main content is: core network, firewall DMZ ceasefire area, dedicated line. Application level of the main content is: bank core processing services, intermediate business payment platform, gas front machine. In the two levels, the application level, mainly the service design and implementation of the intermediate service payment platform and the gas front machine are expounded. The final aim is to set up a set of gas payment system which meets the actual business needs, so that customers can inquire through bank counter, net silver and other channels for gas fee inquiry, gas fee payment, wipe account, invoice printing. Banks can reconcile, liquidate, and proactively withhold contracted customers for daily transactions. At the same time, the system should have good processing performance, and can withstand certain concurrent processing pressure to prepare for the future third-party payment.
【學位授予單位】：天津大學
【學位級別】：碩士
【學位授予年份】：2014
【分類號】：F832.2

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相關(guān)期刊論文 前1條

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