【摘要】：目前，我國(guó)建筑市場(chǎng)競(jìng)爭(zhēng)日益激烈，承包商為了贏取項(xiàng)目常常采取低價(jià)中標(biāo)的策略，其利潤(rùn)水平也越來越低，處于相對(duì)被動(dòng)地位的承包商正努力提高自身項(xiàng)目管理水平，爭(zhēng)取通過其他方式彌補(bǔ)由于低價(jià)中標(biāo)造成的利潤(rùn)減少。索賠管理因其成本較低、經(jīng)濟(jì)效果明顯而受到承包商的青睞，并且已成為承包商在工程項(xiàng)目全過程中保護(hù)自身合法權(quán)益、彌補(bǔ)工程損失、提高經(jīng)濟(jì)效益的重要策略。我國(guó)的索賠管理起步較晚，雖然近幾年國(guó)內(nèi)的索賠管理研究有了較大的進(jìn)展，但相關(guān)理論研究和實(shí)踐應(yīng)用尚處于不完善階段，尤其是對(duì)于在工程項(xiàng)目中處于被動(dòng)地位的承包商，如何進(jìn)行合理的工程風(fēng)險(xiǎn)分析，并建立基于風(fēng)險(xiǎn)的索賠管理機(jī)制，已成為當(dāng)前建筑企業(yè)各方，尤其是承包商亟待解決的問題，，這也正是本文研究的目的。 本文站在承包商的角度，首先對(duì)國(guó)內(nèi)外有關(guān)風(fēng)險(xiǎn)分析及索賠管理的理論進(jìn)行了系統(tǒng)介紹，論述了索賠風(fēng)險(xiǎn)的含義、風(fēng)險(xiǎn)分析的方法與程序，以及我國(guó)承包商索賠管理的現(xiàn)狀，在此基礎(chǔ)上進(jìn)行承包商風(fēng)險(xiǎn)識(shí)別，對(duì)各種風(fēng)險(xiǎn)源和風(fēng)險(xiǎn)事件進(jìn)行分類，構(gòu)建承包商索賠風(fēng)險(xiǎn)清單。然后，采用模糊數(shù)學(xué)的方法，構(gòu)建基于風(fēng)險(xiǎn)分析的承包商索賠風(fēng)險(xiǎn)評(píng)價(jià)模型，并結(jié)合青島市某高層小區(qū)的實(shí)例，對(duì)其索賠風(fēng)險(xiǎn)進(jìn)行了量化分析和排序。最后，針對(duì)索賠因素的風(fēng)險(xiǎn)大小提出了五項(xiàng)索賠管理策略，以為索賠管理提供新的思路。
[Abstract]:At present, the competition in China's construction market is increasingly fierce, contractors often adopt the strategy of winning bids at low prices in order to win projects, and their profit levels are getting lower and lower. Contractors in a relatively passive position are trying to improve their project management level. Try to make up for the decrease in profits by winning a bid at a low price in other ways. Claim management has been favored by contractors because of its low cost and obvious economic effect. It has become an important strategy for contractors to protect their legitimate rights and interests, make up for project losses and improve economic benefits in the whole process of construction projects. The claim management in China started relatively late. Although the research on claim management in China has made great progress in recent years, the relevant theoretical research and practical application are still at an imperfect stage, especially for contractors who are in a passive position in engineering projects. How to carry out reasonable engineering risk analysis and establish a risk-based claim management mechanism has become an urgent problem for all parties in construction enterprises, especially contractors, which is the purpose of this paper. From the point of view of contractor, this paper introduces systematically the theories of risk analysis and claim management at home and abroad, and discusses the meaning of claim risk, the methods and procedures of risk analysis, and the present situation of claim management of contractors in China. On this basis, contractor risk identification is carried out, risk sources and events are classified, and contractor claim risk list is constructed. Then, the risk evaluation model of contractor's claim based on risk analysis is constructed by using fuzzy mathematics, and the claim risk of a high-rise residential district in Qingdao is analyzed quantitatively and ranked according to the example of a high-rise residential district in Qingdao. Finally, according to the risk of claim factors, five claims management strategies are put forward to provide new ideas for claim management.
【學(xué)位授予單位】：青島理工大學(xué)
【學(xué)位級(jí)別】：碩士
【學(xué)位授予年份】：2011
【分類號(hào)】：TU72

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