可穿戴商務(wù)消費(fèi)者初始信任影響因素的實(shí)證研究
發(fā)布時(shí)間:2018-11-02 09:06
【摘要】:普適商務(wù)是一個(gè)較新的研究領(lǐng)域,相關(guān)理論和應(yīng)用尚不成熟,特別是針對(duì)普適商務(wù)的信任研究,由于缺乏消費(fèi)者的直觀體驗(yàn),很難收集到真實(shí)的測(cè)度數(shù)據(jù)。本文基于設(shè)備視角,引入U(xiǎn)TAUT2模型,從5個(gè)方面的因素(隱私關(guān)注、信任傾向、績(jī)效期望、便利條件、享樂(lè)動(dòng)機(jī))出發(fā),選擇可穿戴設(shè)備對(duì)普適商務(wù)的初始信任進(jìn)行研究。通過(guò)問(wèn)卷調(diào)查,收集了266份有效問(wèn)卷,采用結(jié)構(gòu)方程模型進(jìn)行了實(shí)證分析,結(jié)果發(fā)現(xiàn)隱私關(guān)注、信任傾向及UTAUT2模型中的便利條件、享樂(lè)動(dòng)機(jī)因素在p0.001水平下對(duì)普適商務(wù)的初始信任有顯著影響,說(shuō)明基于可穿戴設(shè)備的普適商務(wù)活動(dòng)是個(gè)隱私性、娛樂(lè)性、個(gè)性化較強(qiáng)的消費(fèi)領(lǐng)域。研究的結(jié)論可以為可穿戴商務(wù)的信任研究提供借鑒。
[Abstract]:Universal commerce is a new research field. The related theories and applications are not mature, especially for the trust research of universal commerce. Due to the lack of intuitive experience of consumers, it is difficult to collect real measurement data. Based on the device perspective, this paper introduces UTAUT2 model and studies the initial trust of universal commerce by wearable devices from five factors (privacy concern, trust tendency, performance expectation, convenience and pleasure motive). Through questionnaires, 266 valid questionnaires were collected, and the structural equation model was used to carry out empirical analysis. The results showed that privacy concerns, trust tendency and convenience conditions in UTAUT2 model were found. Hedonic motivation factors have a significant impact on the initial trust of universal commerce at the level of p0.001, which indicates that universal business activities based on wearable devices are a private, entertaining and personalized consumption area. The conclusions of the study can be used for reference in the trust research of wearable business.
【作者單位】: 上海理工大學(xué)管理學(xué)院;浙江科技學(xué)院經(jīng)管學(xué)院;美國(guó)西佛羅里達(dá)大學(xué)商學(xué)院;
【基金】:國(guó)家自然科學(xué)基金項(xiàng)目(71171135) 上海市一流學(xué)科項(xiàng)目(S1201YLXK)
【分類號(hào)】:F426.6
[Abstract]:Universal commerce is a new research field. The related theories and applications are not mature, especially for the trust research of universal commerce. Due to the lack of intuitive experience of consumers, it is difficult to collect real measurement data. Based on the device perspective, this paper introduces UTAUT2 model and studies the initial trust of universal commerce by wearable devices from five factors (privacy concern, trust tendency, performance expectation, convenience and pleasure motive). Through questionnaires, 266 valid questionnaires were collected, and the structural equation model was used to carry out empirical analysis. The results showed that privacy concerns, trust tendency and convenience conditions in UTAUT2 model were found. Hedonic motivation factors have a significant impact on the initial trust of universal commerce at the level of p0.001, which indicates that universal business activities based on wearable devices are a private, entertaining and personalized consumption area. The conclusions of the study can be used for reference in the trust research of wearable business.
【作者單位】: 上海理工大學(xué)管理學(xué)院;浙江科技學(xué)院經(jīng)管學(xué)院;美國(guó)西佛羅里達(dá)大學(xué)商學(xué)院;
【基金】:國(guó)家自然科學(xué)基金項(xiàng)目(71171135) 上海市一流學(xué)科項(xiàng)目(S1201YLXK)
【分類號(hào)】:F426.6
【共引文獻(xiàn)】
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