六西格瑪管理在C企業(yè)(化妝品企業(yè))生產(chǎn)質量管理中的應用研究
本文選題:六西格瑪 + 項目管理。 參考:《中國科學院大學(工程管理與信息技術學院)》2014年碩士論文
【摘要】:化妝品行業(yè)屬于快速消費品行業(yè),是一個以質量和客戶服務為生命的產(chǎn)業(yè)。產(chǎn)品具有生產(chǎn)密集和高質量要求,產(chǎn)品周轉周期短等特點,對于產(chǎn)品的質量要求非常的高,任何一個缺陷都意味著資金的流失和客戶忠誠度的降低,沒有一個好的質量體系和生產(chǎn)管理方法已經(jīng)很難實現(xiàn)企業(yè)的正常運行和長足發(fā)展。因此各種各樣的質量管理方法和生產(chǎn)運營理念被引入各個企業(yè),六西格瑪管理就是其中最炙手可熱的一個。 六西格瑪(6σ)概念由全面質量管理方法演變而來,建立在世界眾多管理大師的理論以及世界成功企業(yè)的卓越實踐基礎上。經(jīng)過在摩托羅拉、通用電氣的發(fā)展,和世界500強跨國企業(yè)的實踐和優(yōu)化,使之不再僅是一個品質管理方法,逐漸成為一種提高企業(yè)業(yè)績與競爭力的管理模式。應用六西格瑪管理成為世界上追求管理卓越的企業(yè)共識,雖然他已經(jīng)在電子和汽車行業(yè)取得了優(yōu)秀的成績,但是在化妝品的應用仍然在起步階段,且在應用的過程中,存在著嚴重的經(jīng)驗不足,水土不服,成效偏低等眾多問題。 本文通過對六西格瑪管理的研究,結合化妝品行業(yè)特點和c企業(yè)生產(chǎn)運營中的實際難題,參閱國內(nèi)外眾多生產(chǎn)管理的卓越理論和實踐,取長補短,創(chuàng)新性的提出精益生產(chǎn)思想、零缺陷思想和六西格瑪管理相結合的新型的c企業(yè)六西格瑪管理推廣形式,使用六西格瑪?shù)腄MAIC模型進行項目管理和實踐,并且以C企業(yè)生產(chǎn)管理中的一個實際問題為例進行闡述和解決,驗證其有效性。實踐證明此新模型是適合c企業(yè)特點的,他有效的解決了c企業(yè)的實際問題。對于六西格瑪管理在化妝品企業(yè)的后續(xù)推廣,提供了一定的借鑒和指導意義,為中國制造業(yè)向著世界先進水平努力的征程中,也貢獻了自己的一份力量。
[Abstract]:Cosmetics industry is a fast-moving consumer goods industry, is a quality and customer service for the life of the industry.The product has the characteristics of intensive production and high quality, short product turnover period, and so on. Any defect means the loss of funds and the decrease of customer loyalty.Without a good quality system and production management methods, it is difficult to realize the normal operation and rapid development of enterprises.Therefore, a variety of quality management methods and production and operation concepts have been introduced into various enterprises, six Sigma Management is one of the hottest.The concept of six Sigma 6 蟽) evolved from the total quality management method and was based on the theories of many world management masters and the outstanding practice of successful enterprises in the world.Through the development of Motorola, GE, and the practice and optimization of the top 500 multinational enterprises in the world, it is no longer just a quality management method, and has gradually become a management mode to improve the performance and competitiveness of enterprises.The application of six Sigma Management has become the common sense of the world in the pursuit of management excellence. Although he has made outstanding achievements in the electronics and automotive industries, the application of cosmetics is still in its infancy and in the process of application.There are serious lack of experience, water and soil, low effectiveness and many other problems.Through the study of six Sigma management, combined with the characteristics of cosmetics industry and the practical problems in the production and operation of c enterprises, this paper refers to many outstanding theories and practices of production management at home and abroad, and puts forward the idea of lean production innovatively.A new type of C enterprise six sigma management extension form, which combines zero defect theory and six sigma management, uses DMAIC model of six sigma to carry out project management and practice.And take a practical problem in C enterprise production management as an example to explain and solve, verify its validity.The practice proves that the new model is suitable for the characteristics of c enterprises, and it effectively solves the practical problems of c enterprises.Six Sigma management in the follow-up promotion of cosmetics enterprises, provide a certain reference and guidance, for China's manufacturing industry to the world's advanced level of the journey, but also contributed to their own strength.
【學位授予單位】:中國科學院大學(工程管理與信息技術學院)
【學位級別】:碩士
【學位授予年份】:2014
【分類號】:F273;F426.72
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