近幾十年來,商業(yè)界已經(jīng)意識到兩種長期的強大趨勢正在融合:經(jīng)濟活動的主體內(nèi)容正在從商品轉(zhuǎn)向服務(wù),電子網(wǎng)絡(luò)和信息技術(shù)經(jīng)濟也在迅速發(fā)展。這一發(fā)展表示社會進入“電子服務(wù)”時代。由于電子政務(wù)服務(wù)的出現(xiàn),科學(xué)家和研究人員想要了解電子服務(wù)是如何影響公民生活、滿意度和服務(wù)質(zhì)量機會以及這些知識如何更好地應(yīng)用于電子服務(wù)的技術(shù)框架中。本研究旨在探討影響巴基斯坦公民及海外巴基斯坦公民使用電子政府服務(wù)的因素。本研究采用問卷調(diào)查的方式搜集數(shù)據(jù),調(diào)查對象包括巴基斯坦人民、居住在中國和土耳其的巴基斯坦公民。該問卷是根據(jù)已發(fā)表的研究設(shè)計的,由現(xiàn)有的測量量表組成,以前的研究已經(jīng)對量表進行了描述分析。論文采用結(jié)構(gòu)方程模型（SEM）進行定量研究,在此基礎(chǔ)上進行了進一步的研究,并在此基礎(chǔ)上討論了影響因素。問卷調(diào)查分析了性別、就業(yè)部門、年齡、電子政務(wù)經(jīng)驗、教育程度、電子政務(wù)使用等因素。結(jié)果表明,年齡組為20歲以下（8.3%）,21-30 歲（37%）,31-40 歲（30.23%）,41-50 歲（17.53%）,50 歲以上（6.6%）,表明平均年齡組有使用電子政務(wù)服務(wù)的動機。性別調(diào)查結(jié)果顯示,80%的男性和20%的女性打算使... 

【文章來源】：中國科學(xué)技術(shù)大學(xué)安徽省 211工程院校 985工程院校

【文章頁數(shù)】：164 頁

【學(xué)位級別】：碩士

【文章目錄】：
摘要
Abstract
List of Abbreviations
Chapter 1: Introduction
    1.1. Background of the problem
        1.1.1. Purpose of study
        1.1.2. Background of e-Government
        1.1.3. Importance of e-Government
        1.1.4. E-Government service based on the level of countries
    1.2. Research Content
    1.3. Research method/objective
    1.4. Innovation point of the research
Chapter 2: Literature Review
    2.1. Introduction
        2.1.1. Nomenclature of E-Government Definitions
        2.1.2. Role of ICT in the context of e-Government
    2.2. E-Government in the world
        2.2.1. E-Government in Pakistan
        2.2.2. Objective of E-Government
    2.3. Why the adoption of e-Government is necessary in developing countries
Chapter 3: Theory and Hypothesis
    3.1. Factor affecting the adoption of e-government
        3.1.1. ICT Challenges
        3.1.2. E-Government Policy,Law, Infrastructure
        3.1.3. E-Government Policy
        3.1.4. E-Government Law
    3.2. Hypothesis proposed in the study
        3.2.1. Public value
        3.2.2. Effort Expectancy
        3.2.3. Performance Expectancy
        3.2.4. Attitude and Behavioral Intentions
        3.2.5. Moderating effect of e-Government Trust
    3.3. Research Questions
    3.4. Summary
Chapter 4: Data and Method
    4.1. Research Strategy
        4.1.1. Research Philosophical Paradigm
        4.1.2. Execution of Data Gathering, Theoretical Part
        4.1.3. Pakistan as Defining the Target Population
    4.2. Research Design
        4.2.1. Developing a Case Study
        4.2.2. Theoretical framework and research Model
    4.3. Quantitative Research
Chapter 5: Analysis and Results
    5.1. Introduction
        5.1.1. Importance of Data Analysis
        5.1.2. Respondent Characteristics
        5.1.3. Adopters and Non-Adopters e-Government
        5.1.4. Citizenship
    5.2. Instrument Validation and regression analysis
        5.2.1. Construct Validity
        5.2.2. Reliability
        5.2.3. Ethical Considerations
    5.3. Process of Data Analysis
        5.3.1. Samples-Size Considerations
        5.3.2. Common Variance Method (CVM)
        5.3.3. Factor Analysis
        5.3.4. Exploratory Factor Analysis
    5.4. Preliminary Analysis (EFA) and regression analysis
Chapter 6: Conclusion and Discussion
    6.1. Discussion of Survey findings
    6.2. Conclusion
    6.3. Limitation and challenges to adaptation of e-Government
    6.4. Direction for Future Work
    6.5. Recommendations
References
Appendices
Academic Articles and Research Outcomes in Studv Period
Publications as a co-author
ACKNOWLEDGEMENTS



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