【摘要】：近年來,隨著以大數(shù)據(jù)、物聯(lián)網(wǎng)、云計算等為中心的新一代信息網(wǎng)絡(luò)通訊技術(shù)的發(fā)展,“智慧”一詞已經(jīng)滲入到我們?nèi)粘Ｉ畹姆椒矫婷?從智慧地球到智慧國到智慧城市再到智慧社區(qū),生活中無處不體現(xiàn)智能給人們帶來的巨大便利。在這種智慧浪潮襲來之時,智慧政府建設(shè)也被提上日行程。與電子政府建設(shè)中存在的行政碎片化帶來的部門主義、信息孤島等問題相比,智慧政府則從整體性入手,通過對政府部門內(nèi)外的協(xié)調(diào)與整合,打破電子政府建設(shè)中存在的弊端,實現(xiàn)了政府的整體性運作,重新構(gòu)建一個透明、負(fù)責(zé)、回應(yīng)、高效的綜合型政府模式。從電子政府向智慧政府的轉(zhuǎn)變反應(yīng)了政府服務(wù)意識的覺醒和公共性的回歸,但是缺乏系統(tǒng)的理論性指導(dǎo)一直是智慧政府建設(shè)實踐中的重要問題。整體性治理理論作為治理理論發(fā)展的新階段,是對碎片化問題的戰(zhàn)略性回應(yīng),它與智慧政府在技術(shù)載體、價值取向、長遠(yuǎn)目標(biāo)等方面存在內(nèi)在的邏輯契合。本文通過引入整體性治理理論,為智慧政府建設(shè)提供宏觀性的理論指導(dǎo),改變智慧政府建設(shè)重實踐而理論匱乏的現(xiàn)狀。從內(nèi)容上,本文分為六個部分,第一部分是緒論,講述了選擇本課題的背景和意義、相關(guān)研究綜述、研究思路與方法,以及存在的創(chuàng)新點與不足。第二部分是對智慧政府和整體性治理理論的概念內(nèi)涵進(jìn)行梳理,著重研究了智慧政府的主要特征和整體性治理的治理機制,在此基礎(chǔ)上剖析了整體性治理與智慧政府間的契合性;第三部分回顧了智慧政府的發(fā)展歷程,預(yù)估了智慧政府未來的發(fā)展趨勢,總結(jié)了電子政府建設(shè)過程中碎片化的現(xiàn)實表征并對碎片化的原因進(jìn)行了剖析;第四部分闡述了新加坡、澳大利亞、韓國和浙江省智慧政府建設(shè)的實踐經(jīng)驗,明晰了對我國智慧政府建設(shè)的啟示與借鑒意義;第五部分探討了整體性治理理論指導(dǎo)下中國智慧政府建設(shè)的路徑選擇,從理念、技術(shù)、組織結(jié)構(gòu)、公眾參與四個方面深入分析了路徑支持。最后一章則是從智慧政府建設(shè)存在的危機出發(fā),探討智慧政府建設(shè)過程中應(yīng)該進(jìn)行的系統(tǒng)性反思。整體性治理理論作為新型的理論不可能盡善盡美,但是它在一定程度上能夠為智慧政府建設(shè)提供方向指引。
[Abstract]:In recent years, with the development of the new generation of information network communication technology, such as big data, Internet of things, cloud computing and so on, the word "wisdom" has penetrated into every aspect of our daily life. From the intelligent earth to the intelligent country to the intelligent city to the wisdom community, everywhere in life embodies the enormous convenience that intelligence brings to people. At the same time as the tide of wisdom hit, the construction of intelligent government was also put forward to Japan's itinerary. Compared with the problems such as secularism and information isolation brought about by the fragmentation of administration in the construction of electronic government, the intelligent government starts from the whole, through the coordination and integration of the inside and outside of the government department, to break the malpractice existing in the construction of the electronic government. It realizes the overall operation of the government and reconstructs a transparent, responsible, responsive and efficient comprehensive government model. The transformation from electronic government to intelligent government reflects the awakening of government service consciousness and the return of publicity, but the lack of systematic theoretical guidance has always been an important issue in the construction practice of intelligent government. As a new stage of the development of governance theory, holistic governance theory is a strategic response to the fragmentation problem. It has inherent logic agreement with intelligent government in technology carrier, value orientation, long-term goal and so on. By introducing the theory of holistic governance, this paper provides the macroscopic theoretical guidance for the construction of the intelligent government, and changes the present situation that the construction of the intelligent government emphasizes practice but lacks the theory. In terms of content, this paper is divided into six parts. The first part is the introduction, which describes the background and significance of choosing this topic, the related research review, the research ideas and methods, as well as the existing innovation points and shortcomings. The second part is to comb the concept connotation of the wisdom government and the whole governance theory, focusing on the main characteristics of the intelligent government and the governance mechanism of the whole governance. On this basis, the paper analyzes the compatibility between holistic governance and intelligent government. The third part reviews the development course of the intelligent government, forecasts the future development trend of the intelligent government, summarizes the realistic representation of the fragmentation in the process of the construction of electronic government, and analyzes the causes of the fragmentation. The fourth part expounds the practical experience of the wisdom government construction in Singapore, Australia, South Korea and Zhejiang Province, and clarifies the enlightenment and reference significance to the wisdom government construction of our country. The fifth part discusses the path choice of the construction of Chinese intelligent government under the guidance of holistic governance theory, and analyzes the path support from four aspects: idea, technology, organization structure and public participation. The last chapter discusses the systematic reflection in the process of the construction of intelligent government from the crisis of the construction of intelligent government. As a new theory, holistic governance theory can not be perfect, but it can provide direction for the construction of intelligent government to a certain extent.
【學(xué)位授予單位】：中國礦業(yè)大學(xué)
【學(xué)位級別】：碩士
【學(xué)位授予年份】：2017
【分類號】：D630

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