本文關鍵詞： 社會組織 公共服務 合作 信任　出處：《華東政法大學》2015年碩士論文　論文類型：學位論文

【摘要】：隨著我國社會經(jīng)濟的發(fā)展以及政府職能的不斷轉變,社會組織在社會發(fā)展中逐漸被認可并且發(fā)揮著越來越重要的作用。特別是在公共服務供給過程中,為了提高公共服務的質量和供給效率,政府與社會組織這兩大主體逐漸走向合作的道路。但是從目前兩者之間的合作來看,還存在一定的不足,從而影響著合作關系的發(fā)展。在影響兩者合作的諸多重要因素中,信任是關鍵也是合作的基礎,只有基于雙方之間相互信任的合作,其合作關系才能長期發(fā)展下去,并且達到預期的效率。從目前我國的國情以及社會公共服務領域的需求現(xiàn)狀來看,只有政府與社會組織這兩大供給主體實現(xiàn)良好并且長期的合作關系,才能適應不斷增長的社會公共服務需求。因此,文章將從信任的角度出發(fā),就如何建立和增強我國政府與社會組織合作提供公共服務中的信任關系進行了以下探討:首先,對相關概念及理論進行剖析。對于信任的研究,從心理學到社會學再到經(jīng)濟學,不同的學科具有不同的理解。而在公共服務供給合作關系中的信任問題,是復雜的,既包括心理認知、社會行為選擇、也嵌入了經(jīng)濟行為因素。社會學與經(jīng)濟學研究表明,信任是一種理性的行為選擇,信任中的雙方之間存在一定的依賴關系,是否給予信任雙方都應該做出評判。在經(jīng)濟交易活動中,信任中的主動方會對信任風險進行認真評判,分析出信任收益的情況,但這是在完全理性的情況下才能發(fā)生的,不排除一些非理性因素的影響。其次,按照現(xiàn)狀、生態(tài)、制度、對策這一邏輯分析思路進行探討。先闡述了當前我國政府與社會組織合作提供公共服務的現(xiàn)狀以及合作過程中的信任問題;從現(xiàn)狀出發(fā),探討影響兩者信任關系的重要因素;再從制度層面著手,引入制度與契約這一管理信任風險策略,探討如何通過制度化的合作方式構建雙方信任合作的理論模型;最后在前文分析的基礎上,借鑒國外相關經(jīng)驗,首先從政府方面著手,提出增強我國政府公信力的途徑;其次分析了當前我國社會組織如何加強自身的公信力建設;最后從政社合作層面出發(fā),提出公共服務供給中如何加強信任與合作關系,為社會公眾提供更高效、長期的公共服務。
[Abstract]:With the development of social economy and the continuous transformation of government functions, social organizations are gradually recognized and play an increasingly important role in social development, especially in the process of public service supply. In order to improve the quality of public service and the efficiency of supply, the two main bodies, government and social organization, are gradually moving towards the road of cooperation, but from the current cooperation between the two, there are still some shortcomings. Therefore, it affects the development of cooperative relations. Among the many important factors that affect the cooperation between the two parties, trust is the key and the basis of cooperation, only based on the mutual trust between the two sides. Its cooperative relationship can develop for a long time and achieve the expected efficiency. From the current situation of our country and the current situation of social public service demand. Only the government and social organization, the two major providers of good and long-term cooperative relations, can adapt to the growing demand for social public services. Therefore, the article will start from the perspective of trust. How to establish and enhance the trust relationship between our government and social organizations in the provision of public services is discussed as follows: firstly, the related concepts and theories are analyzed. From psychology to sociology to economics, different disciplines have different understandings. However, trust in public service supply cooperation is complex, including psychological cognition and social behavior choice. Social and economic studies show that trust is a rational choice of behavior, and there is a certain relationship of dependence between the two sides of trust. Whether to give trust to both sides should be judged. In economic transactions, the active party in trust will seriously judge the trust risk and analyze the trust return. But this is in the case of complete rationality can occur, do not rule out some irrational factors. Secondly, according to the status quo, ecology, system. First, it expounds the current situation of the cooperation between our government and social organizations to provide public services and the trust in the process of cooperation. From the point of view of the present situation, this paper discusses the important factors that affect the trust relationship between the two parties. Then from the institutional level, this paper introduces institution and contract, which is the strategy of managing trust risk, and discusses how to construct the theoretical model of trust and cooperation between the two sides through the way of institutionalized cooperation. Finally, on the basis of the previous analysis, draw lessons from the relevant experience of foreign countries, first of all, from the government, put forward ways to enhance the credibility of our government; Secondly, it analyzes how to strengthen the public trust construction of our social organization at present. Finally, from the level of cooperation between government and society, this paper puts forward how to strengthen trust and cooperative relationship in the supply of public service, so as to provide more efficient and long-term public service for the public.
【學位授予單位】：華東政法大學
【學位級別】：碩士
【學位授予年份】：2015
【分類號】：D632.9;D630

【參考文獻】

相關期刊論文 前5條

1 徐貴宏;;制度特征與非政府組織對政府的信任[J];河南社會科學;2009年03期

2 韓小威;尹欒玉;;基本公共服務概念辨析[J];江漢論壇;2010年09期

3 張旭霞;;試論政府公信力的提升途徑[J];南京社會科學;2006年07期

4 祁峰;;英國的社區(qū)照顧及啟示[J];西北人口;2010年06期

5 俞可平;;中國公民社會:概念、分類與制度環(huán)境[J];中國社會科學;2006年01期

，

本文編號：1460368